Hi all,

Hoping that someone might be able to give me some advice around what my options are here.

I recently moved to Wellington and have moved into a central area. Signed up for Orcon unlimited VDSL because it seemed like the best plan available & don't really need a phone line.

After receiving some terrible customer service and being told the problem was because they didn't have a copy of my driver's licence etc... I've finally found out I'm on a port waiter list.

Have done a little bit of research online as I had no idea about it previously. I've asked a number of people at Orcon if they're able to give me an average wait time or let me know where I am in the queue, but they've all said they have no information and cannot help.

From what I understand, there's no point in trying to change ISP now as i'll just lose my place in the queue. On the chorus map i'm about 5m outside of the FTTP available zone but it says I can get broadband >20mbps.

I've read a number of other forums where people have been on port-waiter lists and they've known where they are in the queue and what the longest waiter is currently etc... Does anyone know where I would get this information (would be great to know if it's worth waiting or not) or have any other suggestions?

Any advice would be much appreciated.

Cheers!