No home phone line with VDSL?

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HairyScot

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#173703 2-Jun-2015 14:27

I am contemplating going to VDSL from ADSL2 and have just found out that VDSL is available only in naked mode.
Why is this?
Is it particularly difficult or expensive to implement a home phone line with VDSL?

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#1316232 2-Jun-2015 14:29

Can you jump to UFB and side-step the issue?

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sidefx

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#1316238 2-Jun-2015 14:32

Which provider? AFAIK there are still ISPs (spark, snap, etc) that offer a POTS line with VDSL. VOIP is better IMO these days, but you can still get POTS with VDSL if you go with the right provider...

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HairyScot

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#1316241 2-Jun-2015 14:35

pdath: Can you jump to UFB and side-step the issue?

UFB not available in my area until 2016.

HairyScot

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#1316242 2-Jun-2015 14:35

sidefx: Which provider? AFAIK there are still ISPs (spark, snap, etc) that offer a POTS line with VDSL. VOIP is better IMO these days, but you can still get POTS with VDSL if you go with the right provider...

I checked with FLIP and My Republic.

sidefx

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#1316247 2-Jun-2015 14:39

HairyScot: I checked with FLIP and My Republic.

Ah, I think some providers don't offer it to keep costs down (like the ones you mention) Even if you go with one of them (I'd probably choose bigpipe over either of the ones you mention if I were looking at naked) you can still sign up for a VOIP service like 2talk, port your number and even continue to use your existing home phones by adding an ATA to your home setup.

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sidefx

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#1316249 2-Jun-2015 14:40

Wait, the flip website says their VDSL plan does come with homeline. What did they tell you or where did you see it didn't?

EDIT: I also didn't know My repbluc even offered VDSL, I thought they were fibre only. I can't see VDSL on their website.

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BigPipeNZ

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#1316254 2-Jun-2015 14:45

HairyScot:
sidefx: Which provider? AFAIK there are still ISPs (spark, snap, etc) that offer a POTS line with VDSL. VOIP is better IMO these days, but you can still get POTS with VDSL if you go with the right provider...

I checked with FLIP and My Republic.

MyRepublic don't even sell VDSL.

Flip do sell it with a home phone though.

In fact the only provider I know who sells naked VDSL but NOT clothed VDSL is us. :)

If you can get fibre, you should definitely try that instead of VDSL. Check your address here: https://www.chorus.co.nz/maps

bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

noroad

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#1316257 2-Jun-2015 14:50

With Flip, the voice line (currently, Baseband-IP will open up voice off the cabinet soon) is serviced off the POTS card in the CallPlus MSAN at the local exchange. Your DSL can be serviced off either an ADSL card on the same MSAN or off a Chorus cabinet if you are closer to a cabinet. Where your copper line is out of range of an MSAN, Flip will only offer Naked DSL (ADSL/VDSL) as this can just connect to a cabinet alone. So if you have a Voice+ADSL now, then Voice+VDSL should be no problem if you are in VDSL (Chorus) range.

Hope that clears up how it works.

cheers

HairyScot

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#1316273 2-Jun-2015 15:12

I am currently with Flip, looks like I misread or missed something on their site.
They do in fact offer unlimited VDSL with a home phone line.
The fact that some options on this page are greyed out misled me:- https://flip.co.nz/product-options?upgrade=True

This is the page from My Republic offering VDSL as an interim step to fibre:- https://www.surveymonkey.com/r/myrepublicnewoffer

noroad

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#1316295 2-Jun-2015 16:16

Looks like the My Republic is just an are you interested survey, not an actual offer to me.

HairyScot

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#1316390 2-Jun-2015 18:07

Just received the following response from Flip:-

Bin(Flip Support Centre)

2 Jun, 17:25

Hi,

Thanks for your email.
Yes VDSL is available to your address, but only in the form of a Naked Broadband connection currently.
No Voice service available.

Thank you

Bin
Online Support Representative

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HairyScot

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#1316391 2-Jun-2015 18:08

noroad: Looks like the My Republic is just an are you interested survey, not an actual offer to me.

It was in fact an offer, and I have exchanged emails with one of their staff on the subject.
Like Flip they are unable to provide VDSL and a voice line at my address.

So it looks like we'll be going naked.

michaelmurfy

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#1316434 2-Jun-2015 19:31

If you're going naked I would recommend you to take a look into BigPipe + get a master filter installed.

The reason Flip can't do a phone line is because they use their own gear (an ATA connected to the other end of your line IIRC) instead of one of the Neax boxen in the exchange. I am not quite sure what their install policy is (if they include a full install etc) but for the sake of a few bucks it is better to go towards one of the bigger providers like Snap or Spark for VDSL where you can get a regular POTS line installed.

Otherwise WXC is very good and they offer a free upgrade to UFB when it becomes available, their gear / VOIP service is stable and the router they provide you is quite good too.

Sure it is ~$10-20 extra per month but for the sakes of getting a master filter installed and getting a free VDSL router / a full managed phone solution it is worth it. How I see it is I am happy to spend money on my main form of entertainment and really, what is $20 per month extra?

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HairyScot

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#1316439 2-Jun-2015 19:43

michaelmurfy: If you're going naked I would recommend you to take a look into BigPipe + get a master filter installed.

The reason Flip can't do a phone line is because they use their own gear (an ATA connected to the other end of your line IIRC) instead of one of the Neax boxen in the exchange. I am not quite sure what their install policy is (if they include a full install etc) but for the sake of a few bucks it is better to go towards one of the bigger providers like Snap or Spark for VDSL where you can get a regular POTS line installed.

Otherwise WXC is very good and they offer a free upgrade to UFB when it becomes available, their gear / VOIP service is stable and the router they provide you is quite good too.

Sure it is ~$10-20 extra per month but for the sakes of getting a master filter installed and getting a free VDSL router / a full managed phone solution it is worth it. How I see it is I am happy to spend money on my main form of entertainment and really, what is $20 per month extra?

Thanks for the info.

I'll certainly look at what you suggest.

noroad

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#1316495 2-Jun-2015 22:56

michaelmurfy: If you're going naked I would recommend you to take a look into BigPipe + get a master filter installed.

The reason Flip can't do a phone line is because they use their own gear (an ATA connected to the other end of your line IIRC) instead of one of the Neax boxen in the exchange. I am not quite sure what their install policy is (if they include a full install etc) but for the sake of a few bucks it is better to go towards one of the bigger providers like Snap or Spark for VDSL where you can get a regular POTS line installed.

No, you have this wrong, as I said earlier Flip's phone lines all come from a POTS card in the MSAN/exchange, not VOIP. If you don't know what an MSAN is google it, don't give inaccurate advice.

By the Way, Flip is part of CallPlus Group (Orcon/Slingshot) which is the number three Telco in the country and owned by M2 group which is actually bigger than Spark. So, your go for a bigger provider advice is completely inaccurate.

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