I've recently moved address to a location that can be connected to fibre, so I'm weighing up ISPs before I get locked into a contract with Slingshot, which is my current ISP.
I don't want to be the sort of person that changes ISPs just because of a single bad experience, but the address move with Slingshot was a nightmare. It's a shame because I had very good experiences with them when I started about 3-4 years ago, but it seems the customer support has gotten a bit worse.
I won't go into the gory details, as that's not what this is about, but it's made me cautious about signing a contract with them for fibre.
So I'll put what I feel are the pros and cons about the three ISPs for me, and hopefully some of you smart people can point me in the right direction.
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Slingshot
Pros:
- Wouldn't need to change ISP
Cons:
- Recent bad experiences with customer support
- Caps at 100mbs
- Won't be able to used my current modem (I think)
- Doesn't have my address listed on their website as fibre available
BigPipe
Pros:
- Has 200/20, which would be my preferred speeds
- No contract
- Has simple fibre only plans that should allow me to not need a new modem (correct me if I am wrong on this, I currently have ASUS DSL-N55U Gigabit modem)
- My address is listed on their website as fibre available
Cons:
- Need to change ISP
2Degrees
Pros:
- Has 200/20
- I use 2Degrees for my monthly mobile plan, so can get $10 off
Cons:
- Need to change ISP
- Doesn't seem to have fibre only plans, need to used their modem
- Doesn't have my address listed as fibre available on their website
On paper I would say that BigPipe looks like the best option for me, since I don't particularly need a land line phone connection. However the 2Degrees mobile perks are quite nice as well.
And then there is the hassle of changing ISPs in the first place to consider.
Thanks for taking the time to read this and help me out!
Trusted
Geekzone
