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10 posts

Wannabe Geek

Topic # 189192 20-Dec-2015 01:37
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Hey guys, this is my first post in the forums so I would like to apologise for any mistakes I make.

I would like to know if I can increase my ADSL2+ speeds by removing my second inactive line. We used to have dial up so we got a second line installed (with a different phone number of course) to allow us to use dial up and phone at the same time. A few years back we decided to get broadband which meant we no longer required a second line since broadband only requires a splitter.

So back to my question, I noticed that the wires go strait to my second line first and then to my main line. Is there a tutorial out there which can show me how to remove my second line. (I don't want the wires going from one room to another). I was also wondering if my ISP can can send a technician to do the job.

Info: The second line is located approximately 15m away.
The second line is inactive and has been disabled but the wiring still runs through.

Thanks for the help :)

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Uber Geek
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  Reply # 1453727 20-Dec-2015 01:37
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.



If you are posting regarding DSL speeds please check that



- you have reset your modem and router



- your PC (or other PCs in your LAN) is not downloading large files when you are testing


- you are not being throttled by your ISP due to going over the monthly cap



- your tests are always done on an ethernet connection to the router - do not use wireless for testing



- you read this topic and follow the instructions there.



Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:



- Your ISP and plan



- Type of connection (ADSL, ADSL2, VDSL)



- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)



- Your general location (or street)



- If you are rural or urban



- If you know your connection is to an exchange, cabinet or conklin



- If your connection is to a ULL or wholesale service



- If you have done an isolation test as per the link above



Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.



A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.



I recommend you read these two blog posts:



- Is your premises phone wiring impacting your broadband performance? (very technical)



- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

644 posts

Ultimate Geek
+1 received by user: 111

  Reply # 1453738 20-Dec-2015 01:46
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Removing a second jackpoint or removing additional wiring to the same line will likely improve your sync rate, Disconnecting or adding a second line using the same lead into the property should only affect the separate pair and make no difference.

Perpetually undecided.

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Uber Geek
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  Reply # 1453803 20-Dec-2015 10:56
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unless you're going to vdsl it probably won't make much difference.  if vdsl is unavailable then your distance is probably so high that most of the drop in speed is not from your wiring.  

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Wannabe Geek

  Reply # 1453806 20-Dec-2015 11:02
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I was thinking of upgrading to VDSL, but unforntunatly I'm on a 2 year contract with Vodafone. I umguess the wiring in my house would only improve the speeds slightly. Unless I get a master filter installed.

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  Reply # 1453814 20-Dec-2015 11:06
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Ritesh: I was thinking of upgrading to VDSL, but unforntunatly I'm on a 2 year contract with Vodafone. I umguess the wiring in my house would only improve the speeds slightly. Unless I get a master filter installed.

master splitters don't seem to do anything for speeds if you have single jack point.   probably make it worse if anything as they'll run the cable to a convenient place to split it back out again creating an extra join.  

have you talked with vodafone to see if they can upgrade you to vdsl within your contract?  damn contracts, they seem anti-competitive to me, but it's hard to get internet without a contract... 2 years is a little scary :)

if you're within range for vdsl you may get a megabit or so extra download with removing extra wiring.  but vdsl would be such a huge upgrade in comparison :)

10 posts

Wannabe Geek

  Reply # 1453827 20-Dec-2015 11:16
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I haven't had a chat with Vodafone yet. I have emailed them twice but they don't seem to reply. I guess I will just call them. I received a letter in the mail saying I can get VDSL at ADSL prices. In the fine print it said for new customers only and its only available on a one year contract. I will try sweet talking the vodafone representative to see if I can get VDSL. I'm willing to pay extra for VDSL, I feel so stupid not getting VDSL when I signed up for the 2 year contract.

Thank you for all the help guys.

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  Reply # 1459577 31-Dec-2015 16:34
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Both lines run in the same cable to the ETP or master jack. It would appear that the "second line" you were using was on the jack where the Chorus cable terminates, but it may also terminate on an ETP outside. One of these points should contain the splitter, and you will get a better connection by running a Cat5e or better cable from the splitter to a new dedicated ADSL jackpoint and disconnecting any old obsolete wiring.

Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

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