Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3081 posts

Uber Geek
+1 received by user: 846

Trusted

Topic # 191130 25-Jan-2016 10:51
One person supports this post
Send private message

There's a bit of a story with this; I'll try to keep it short, but probably fail. :)

 

1) Spotted Fibre was available in my street on the Chorus website just before Christmas so rang 2 degrees and ordered it.

 

2) Got a call from Chorus a couple of weeks ago that they had scheduled the scoping visit for Fri 22/Jan and final install for Thurs 28 Jan. 

 

3) Called Chorus and confirmed appointments

 

4) I receive a text from 2degrees saying that my broadband request would be completed on Thurs 28/Jan.

 

5) Chorus guy arrived around lunchtime on Friday for scoping. He had a look, I told him my landlord didn't want cables attached to fences and he said they couldn't reuse copper conduit as I don't think there is a proper one, so we came up with a plan for a trench directly from road through front lawn to approx the same corner of the house where copper goes in. Chorus guy said they'd be back in an hour to start work (this was a surprise to me, but fine - Though I wish I'd known they just bury the cable naked like 5cm below the ground as I might have offered to dig a more decent trench myself and put some sort of conduit in place... but that's somewhat irrelevant to this thread - though I may start another one...)

 

6) Chorus did their work and finished around 6pm on Friday with the external work. At this point the Chorus guy says "Are you around tomorrow? I can come finish the rest of the work tomorrow."  I say fine by me.

 

7) Chorus arrive on Saturday and mount\connect the ONT then want the new "modem" from my ISP because he can connect it now. There's a bit of confusion because I tell them that my Fritzbox 7490 that I've been using for VDSL is also the Fibre "router" but he's obviously not seen one before, and is confused by the lack of WAN port. I tell him that I think the LAN1 port is also used as WAN port, so he gets me to phone the service desk and they confirm LAN1 is WAN port, and walk me through the couple of settings changes needed to re-purpose it for use with fibre instead of VDSL. The 2 degrees helpdesk guy is very helpful but somewhat bemused by why Chorus wants to switch it on now as his system is telling him that chorus said they would do it on 28/Jan. 

 

8) After some consternation from 2 degrees about whether everything that needs to be provisioned will have been, we change settings and find that the fibre connection "Just works" Awesome! :) I try a speedtest and get just over the 200/20 I signed up for. Sweet!

 

 

 

Anyway, I just thought I would share my UFB install story. It's not always months and months of waiting ;-) (Though I suppose we did wait months and months for them to finish the work on the street - but once that was finished it was a pretty damn quick process getting connected.)


Create new topic
Talk DIrtY to me
4057 posts

Uber Geek
+1 received by user: 2102

Trusted
Subscriber

  Reply # 1478108 25-Jan-2016 11:00
One person supports this post
Send private message

What part of the country are you in?

 

How many Chorus guys showed up for your install?

 

 

 

Good write up BTW.




3081 posts

Uber Geek
+1 received by user: 846

Trusted

  Reply # 1478112 25-Jan-2016 11:07
Send private message

Sorry, I'm in Mt Eden, Auckland.  Just 2 guys.  


 
 
 
 


'That VDSL Cat'
6950 posts

Uber Geek
+1 received by user: 1354

Trusted
Spark
Subscriber

  Reply # 1478129 25-Jan-2016 11:43
One person supports this post
Send private message

its good to hear your installation went so well! normally we only see the bad ones!





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


2485 posts

Uber Geek
+1 received by user: 446


  Reply # 1478137 25-Jan-2016 11:55
Send private message

Same part of the world.

 

Noticed UFB was available late november.

 

Ordered via ISP around 28 November last year.

 

Had to get signoff from neighbors as a cross lease situation - They were all fine with this but for some reason the chorus online acceptance form failed for one of them so that held things up. 

 

18 December a chorus guy calls me while I was at work out of the blue to say that he is 'going to have a look in about 10 minutes'. Fortunately my wife was able to get home and talk to him about where the install would go.

 

22 December - email from ISP to say that all consent was ok and it was passing on to the Chorus design stage (He came last week?)

 

14 January - Noticed some guys wandering around the driveway before I went to work. They were talking to the neighbor - He just happened to see them and was talking to them about UFB and how it would be connected to his house - but hasnt ordered anything yet. They spent several hours running the PVC pipe down the fence and opened up a gap between the driveway slabs and ran the cable to the side of the house. Neat enough job.

 

No idea what is happening next - I am not complaining or in a huge rush - but apart from the guy saying 'I am having a quick look' on 18 December, there hasnt been a lot of communication from Chorus. 

 

Cross leases no doubt make the situation worse...





Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27


Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02


Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15


Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37


Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59


Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42


New Chief Technology Officer role created
Posted 19-Dec-2017 22:18


All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54


How clever is this: AI will create 2.3 million jobs by 2020
Posted 19-Dec-2017 19:52


NOW to deploy SD-WAN to regional councils
Posted 19-Dec-2017 19:46


Mobile market competition issues ComCom should watch
Posted 18-Dec-2017 10:52


New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47


Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39


UAV Traffic Management Trial launching today in New Zealand
Posted 12-Dec-2017 16:06


UFB connections pass 460,000
Posted 11-Dec-2017 11:26



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.