Best Broadband ISP?

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WeaselKing

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Wannabe Geek

# 19521 20-Feb-2008 12:21

Hey guys, I'm wondering what the best Broadband ISP in New Zealand is. I'm looking for something that's fast, good for online gaming, won't get my latency up so high (I have a average of 400 on CS 1.6 with MaxNet), and for a reasonable price.

I'm in the Wairarapa region.

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# 111832 20-Feb-2008 12:25

Please provide more INFO like where you are!

Have you got access to TCL cable!

hellonearthisman

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# 111838 20-Feb-2008 12:48

It you can get Cable then get it, adsl plans, I like slingshot, buying as much as you need data, when you need it, is nice.
Also if your are a hard-core gamer then you can ask for that network to be like priority linked, umm the users who get this report an improvement in there picks. There is no autoway to do this, but contacting the admins in the gaming section of the slingshot community forums gets results.

lonney

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Master Geek

# 111871 20-Feb-2008 15:48

Dont think the Wairarapa is covered. See TC Cable Network Coverage.

smugfop

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Geek

# 112939 25-Feb-2008 14:14

If you can get it I swear by Iconz for internet gaming, I regularly get down to 4ms pings on NZ based CS:S servers and regularly get accused of ping hacks.......their service from what I've found in NZ is 2nd to none, the only sting is the cost is about $20 more than most ISPs and they may not be available in your area......double thumbs up from me for ICONZ!!!!

nate

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# 113513 28-Feb-2008 12:17

WeaselKing: Hey guys, I'm wondering what the best Broadband ISP in New Zealand is.

Best broadband ISP? Depends who you're talking to!

*cough* Xnet *cough*

Alpha

14 posts

Geek

# 115862 10-Mar-2008 23:30

I'm currently looking for an ISP service and have narrowed it down to Slingshot, Snap and Xnet.

Since the poster above me admits to liking Xnet and other members here do I might consider them over everyone else.

Detruire

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# 115966 11-Mar-2008 16:05

I'm on Xnet and am looking to switch to Slingshot.

For ever large problem Xnet have had in the last 6 months, Slingshot seem to have had less than 0.4.
Plus they're not using Alter.net/Verizon (who route through Optus in AU causing 300+ pings to some AU servers at peak times)

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grant_k

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# 115977 11-Mar-2008 16:45

Detruire: I'm on Xnet and am looking to switch to Slingshot.
...Plus they're not using Alter.net/Verizon (who route through Optus in AU causing 300+ pings to some AU servers at peak times)

FRiO from Xnet just posted this in GP Forums:

Today 2:14 pm

International traffic issues, as discussed in several other threads, should now be resolved

How about doing some tests now and during the peak hours this evening to see if it is really resolved?

Detruire

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# 115980 11-Mar-2008 16:55

As soon as I post them on those forums I get niaz and the "Xnet hawt" brigade telling me to diaf and other things I'm not going to repeat.

They were definitely still slow last night. It took ~3 minutes to download a 5MB file. (I've given up looking at the speeds, they're so pathetic.)

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maverick

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WorldxChange

# 115986 11-Mar-2008 18:13

Detruire: As soon as I post them on those forums I get niaz and the "Xnet hawt" brigade telling me to diaf and other things I'm not going to repeat.

They were definitely still slow last night. It took ~3 minutes to download a 5MB file. (I've given up looking at the speeds, they're so pathetic.)

I'm afraid we have never met your needs Detruire there has never been anything that we have been able to do to satisfy you ,when other people are working perfectly fine you never do and some of the theroies actually bring a huge smile to my face and I won't say way, so as you said changing providers may be a good thing for you, I'm always said to lose customers are we always try to support our customers to our best endevours but for you it appears there are always issues, good thing about choice is that there are others out there....best of luck to you ,

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

grant_k

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# 115990 11-Mar-2008 19:07

Detruire: They were definitely still slow last night. It took ~3 minutes to download a 5MB file. (I've given up looking at the speeds, they're so pathetic.)

Well, there's certainly nothing wrong with this:

Although the Ping to Sydney still isn't that great:

But ping times don't bother me unduly so long as YouTube is pumping like it is now

Detruire

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# 116000 11-Mar-2008 19:47

maverick: I'm afraid we have never met your needs Detruire

That isn't true. The service was great for a few months, then started degrading. It's never been the same since.

maverick: when other people are working perfectly fine you never do and some of the theroies actually bring a huge smile to my face and I won't say way

All of which involve me being ignorant, I'll bet.

If not, please share any which don't involve me having misconfigured something on my PC. I'm happy enough to pull apart router settings, but expect everything to be fine on a fresh Ubuntu install.

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nate

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# 116147 12-Mar-2008 16:06

Alpha: Since the poster above me admits to liking Xnet and other members here do I might consider them over everyone else.

Alpha I should've pointed out that I'm a WxC dealer so am severely biased. Sorry for not pointing this out earlier, am in no way try to be misleading.

Having said that, I am a WxC dealer because I like their products, pricing and most importantly, their support. Support in this industry is paramount especially when dealing with grumpy clients

Dratsab

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# 116158 12-Mar-2008 16:45

@ WeaselKing and Alpha:

Any comments anyone makes on who the best ISP is are never going to be anything other than subjective. I'm not sure where you could find objective reviews, but I'm sure others here will be able to point you in the right direction.

My suggestion would be to look through the (somewhat voluminous) threads on the major providers in the forums on this website, and any forums the providers themselves may run, and get a feel for them.

Of course, you'll have to temper a lot of what you read with the knowledge that a lot of comment is made only when problems are being experienced - and frustration levels may be high!

Alpha

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Geek

# 116206 12-Mar-2008 21:06

nate: Alpha I should've pointed out that I'm a WxC dealer so am severely biased. Sorry for not pointing this out earlier, am in no way try to be misleading.

Having said that, I am a WxC dealer because I like their products, pricing and most importantly, their support. Support in this industry is paramount especially when dealing with grumpy clients

Aha I figured that an alliance with Xnet was the case though. I have looked at the positives of the 3 ISPs I conidered and Xnet seemed to have the most positive feedback. Maybe it is favourtism and what not but it the message gets through either way.

The only thing drawing me to Slingshot is their cheap data packages. Xnet is just as cheap but it isn't the chepeast xD Call me stingy but I'm the type who'd rather walk home 3 hours then spend $20 on a taxi lol *cough* In town *cough*

Dratsab: @ WeaselKing and Alpha:

Any comments anyone makes on who the best ISP is are never going to be anything other than subjective. I'm not sure where you could find objective reviews, but I'm sure others here will be able to point you in the right direction.

My suggestion would be to look through the (somewhat voluminous) threads on the major providers in the forums on this website, and any forums the providers themselves may run, and get a feel for them.

Of course, you'll have to temper a lot of what you read with the knowledge that a lot of comment is made only when problems are being experienced - and frustration levels may be high!

I've done alot of research on the most plans from ISPs that can fit into my budget. With Slingshots shotty customer service I'm not fond of agreeing to a 12 month contract with them. The sudden slow down of speeds for Xnet concerns me though. I know no ISP is problem free but the one with the least bugs would be preferred lol.

In the end I'm looking for affordability and great customer service if ever an issue arised. I'm not keen on waiting 3 hours to have a simple solution that took someone 2 minutes to tell me. Thanks for the great advice both of you I've quoted. :D

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