Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

49 posts

+1 received by user: 16

# 214458 12-May-2017 15:34
Send private message

I'm looking to switch my broadband & phone package from Vodafone to Spark. I've never switched before in NZ, so I just want to confirm that I understand the process.


Sorry if this is a totally dumb question, but am I right in assuming that I just sign up with the new provider and they take care of the transfer? I don't have to cancel my existing service with my current provider (I'm not locked into any contract)?


I just want to make sure I keep my current phone number, and that I don't lose my broadband service for any significant time between the switchover if possible, so I'd be grateful to hear from anyone about whether or not the transfer process is usually relatively seamless.

Create new topic
6634 posts

Uber Geek
+1 received by user: 1324

Lifetime subscriber

  # 1780256 12-May-2017 15:50
Send private message

See this post on Bigpipe's site; just substitute Spark for Bigpipe :)

1908 posts

Uber Geek
+1 received by user: 460


  # 1780258 12-May-2017 15:54
Send private message

Perhaps talk to Spark for advice?




Some ISP's are good at automated transfers and disconnections, others stink and it's all manual.




The advice of people here will be to plan on leaving your old service running overlapping with the new one being put in (if possible eg swapping copper to fibre or voda to chorus), and only afterwards disconnecting service.




If you only have the one line, and all that is changing is the service provider, they should help with the technical transfer and confirm.




Take nothing for granted!



Antonios K


Click to see full size


49 posts

+1 received by user: 16

  # 1780260 12-May-2017 15:57
Send private message



See this post on Bigpipe's site; just substitute Spark for Bigpipe :)



Thanks, that pretty much covers it!

Create new topic

Switch your broadband provider now - compare prices

Twitter and LinkedIn »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Dunedin selects Telensa to deliver smart street lighting for 15,000 LEDs
Posted 18-Jul-2019 10:21

Sprint announces a connected wallet card with built-in IoT support
Posted 18-Jul-2019 08:36

Educational tool developed at Otago makes international launch
Posted 17-Jul-2019 21:57

Symantec introduces cloud access security solution
Posted 17-Jul-2019 21:48

New Zealand government unveils new digital service to make business easier
Posted 16-Jul-2019 17:35

Scientists unveil image of quantum entanglement
Posted 13-Jul-2019 06:00

Hackers to be challenged at University of Waikato
Posted 12-Jul-2019 21:34

OPPO Reno Z now available in New Zealand
Posted 12-Jul-2019 21:28

Sony introduces WF-1000XM3 wireless headphones with noise cancellation
Posted 8-Jul-2019 16:56

Xero announces new smarter tools, push into the North American market
Posted 19-Jun-2019 17:20

New report by Unisys shows New Zealanders want action by social platform companies and police to monitor social media sites
Posted 19-Jun-2019 17:09

ASB adds Google Pay option to contactless payments
Posted 19-Jun-2019 17:05

New Zealand PC Market declines on the back of high channel inventory, IDC reports
Posted 18-Jun-2019 17:35

Air New Zealand uses drones to inspect aircraft
Posted 17-Jun-2019 15:39

TCL Electronics launches its first-ever 8K TV
Posted 17-Jun-2019 15:18

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.