Back in April 22, 2014 I was getting good speeds for where we are (honestly...pretty happy customer!) -

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and the then in started hitting 10xxxKbps and fluctuating to 86xxKbps . Then around Aug 2017 hitting and staying at 10xxxKbps! But chorus or Spark wasn't done yet.Man..was I a happy customer.

In Sept, sync started to creep up every couple/few weeks  --- 11xxxKbps...then 12xxxKbps and then Dec 2017 hit 12,6xx Kbps. I was simply amazed and ecstatic about it. 12,6xx actually stayed at 126xx..it wasn't my imagination. Sorry, the picture below doesn't show what I am claiming...but modem was syncing at 12xxx Kbps. I didn't bother recording the speed on speednet while this was happening or screen capture of the 126xx (I was ecstatic!!). I wasn't expecting things to go down hill as they have.

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Suddenly, around Dec 09, 2017...wife noticed the (landline) phone line had no dial tone. But we still had the good fast internet of 12xxxKbps (so I was for the most part happy). I was dreading calling to ask Chorus/Spark to come fix the phone line. I was afraid that the internet speed would somehow get stuffed vs what I was getting. I decided to not worry about it...call Spark and set things in motion to repair phone line part.

Spark had sent me a txt that the Chorus tech was coming Tuesday. Yet during the phone conversation with Spark guy said Monday. No worries..just some kind of mix-up. I stuck around the house on Monday just in case...no Chorus guy.

I leave the house around 4:50pm.

Get back home around 5:20pm and weird --- no internet.... mobile rings.

Chorus guy asks if land line phone is working....

I check no dial tone.

Chorus guys says - strange there should be.

I respond - the internet isn't working either.
Chorus guy says - Master filter somehow got water in it and has to be replaced. Will be back to install new Master Filter tomorrow.

I respond - sure I am happy as long as  the internet doesn't get messed up.

I started to get a little worried when I went outside and looked at the mangled box. Easily replaced....but the guy didn't even have the proper screw driver to remove the face plate. Never mind I think to myself...give the guy a break.
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Chorus guy comes back on Tuesday. Gets phone line working and new master filter installed (took him 3 tries). Little concerned about the internet speed only syncing at 96xxKbps. I think...still good as long as it doesn't get worse. Being optimistic - I hope it will come back to 126xxKbps.

So why am I posting this?

Well my internet hasn't gotten better. It has gotten worse!!!

Over the last 4 weeks since the Chorus guy "Fixed it" ----  96xxKbps, 89xxKbps, 80xxKbps and now 7058Kbps. That is considerably less vs the awesome 126xxKbps I was getting.

Tonight's sync of 7058Kbps

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I've tried 2 different modems and no change...still getting the same lower rate vs the previous awesome connection of 126xxKbps connection.
Please!!!! I am just hoping someone can say there must be something wrong going on here or someone in the know could look into this the matter. I am afraid to call Spark...I don't want to go lower than 7058Kbps.

Edit -- Idk why images aren't working I am using [img] and /[img]