Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


3135 posts

Uber Geek
+1 received by user: 1672

Subscriber

Topic # 237512 5-Jun-2018 19:59
Send private message quote this post

Probably a question for @chorusNZ, but who pays when this happens?

 

Landlord engaged a fencing contractor to replace a broken fence post out the front of the house. Contractor discovers the hard way that the guys who installed fibre not only didn't put it in conduit, but ran it hard up against the fencepost, only a few cm under the surface. 

 

Who pays? Chorus? Landlord? Fencing guy? Minimum wage installers from UCG who didn't bother to trench it properly in the first place?

 

Click to see full size





Information wants to be free. The Net interprets censorship as damage and routes around it.

 

Thinking about signing up to BigPipe? Get $20 credit with my referral link.


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3 | 4 | 5
1106 posts

Uber Geek
+1 received by user: 434


  Reply # 2030203 5-Jun-2018 20:16
One person supports this post
Send private message quote this post

Surely the landlord would have know that their was fibre installed there before engaging with the contractor, and warned the contractor about it before commencing with any work?

 

 


3450 posts

Uber Geek
+1 received by user: 1211

Subscriber

  Reply # 2030205 5-Jun-2018 20:17
3 people support this post
Send private message quote this post

Guarantee you/landlord will get the bill from Chorus - at their extortionate hourly rate too.

 

"Cos it's definietly your fault. That ruggedized microduct is really really strong and can't be broken. That's why our installers are allowed to just lay it in the garden it staple it to a fence. Have you tried hitting it with a spade?! It barely scratches it. Like seriously, you must have Hulk'd out at it or something because it sooo strong. We had it in a conference room, in one of our focus groups, and couldn't manage to break it."

 

But it's all good guys! Chorus is just making the most of the most of their $2-billion budget to get as many people connected as possible. No cutting corners going on here.

 

 

 

Jokes aside, it absolutely sh1ts me Chorus is allowed to repeat all the crap installation methods that were used 40 years with quick copper installs that have only lead to faults exactly like this one for years to come.




3135 posts

Uber Geek
+1 received by user: 1672

Subscriber

  Reply # 2030213 5-Jun-2018 20:28
Send private message quote this post

Wiggum:

 

Surely the landlord would have know that their was fibre installed there before engaging with the contractor, and warned the contractor about it before commencing with any work?

 

 

Nope, because he only just brought the house 2 weeks ago. I was the one who originally got it installed with the previous owners permission, but even I didn't realise it went as close to that fence post as it apparently did. I thought the installers ran it along the berm to the driveway, then ran it down the edge of the driveway (just this side of the blue cover you can see), then under the drive. So even if he'd told me he was getting the fencepost replaced, I wouldn't have been too concerned.





Information wants to be free. The Net interprets censorship as damage and routes around it.

 

Thinking about signing up to BigPipe? Get $20 credit with my referral link.


3450 posts

Uber Geek
+1 received by user: 1211

Subscriber

  Reply # 2030217 5-Jun-2018 20:36
One person supports this post
Send private message quote this post

Lias:

 

Wiggum:

 

Surely the landlord would have know that their was fibre installed there before engaging with the contractor, and warned the contractor about it before commencing with any work?

 

 

Nope, because he only just brought the house 2 weeks ago. I was the one who originally got it installed with the previous owners permission, but even I didn't realise it went as close to that fence post as it apparently did. I thought the installers ran it along the berm to the driveway, then ran it down the edge of the driveway (just this side of the blue cover you can see), then under the drive. So even if he'd told me he was getting the fencepost replaced, I wouldn't have been too concerned.

 

 

Also, the installers wouldn't have run that method past you anyway right?

 

The picture says a thousand words. You have the water toby, clearly marked with a bright blue pit over. You know the pipe enters at the front of the pit and exits out the back. Depths may vary a bit, but contractors know to be really careful digging around the area.

 

And then we go to the fibre. Oh look it's nice a deep... oh wait, nope it's not. Well at least is clearly marked... oh wait, nope again. Well it has decent mechanical protection.... ohhhhh.... maybe not so much.


1262 posts

Uber Geek
+1 received by user: 195


  Reply # 2030223 5-Jun-2018 20:46
Send private message quote this post

I'd hope Chorus would be responsible, they cut corners on the install.

 

If they say not them then I guess proper legal opinion needed, a test case will be interesting.

 

Enable done install the same way with me, shallow dirt along fence line, and some of it on fence itself, so be interested to know.


304 posts

Ultimate Geek
+1 received by user: 66


  Reply # 2030277 5-Jun-2018 21:11
2 people support this post
Send private message quote this post

Fencing contractor pays as he did not correctly locate and identify services - this could of been a service lead or gas etc and he would still have to pay

7664 posts

Uber Geek
+1 received by user: 2522

Subscriber

  Reply # 2030325 5-Jun-2018 21:47
Send private message quote this post

that black "cable" is the conduit, its a micro duct and the fibre is inside it.

3450 posts

Uber Geek
+1 received by user: 1211

Subscriber

  Reply # 2030392 5-Jun-2018 22:43
Send private message quote this post

Cbfd: Fencing contractor pays as he did not correctly locate and identify services - this could of been a service lead or gas etc and he would still have to pay


Except gas is ALWAYS at the correct depth and bright yellow.

A black, 10mm tube that could be 0-600mm deep is a very different story.


3450 posts

Uber Geek
+1 received by user: 1211

Subscriber

  Reply # 2030394 5-Jun-2018 22:45
One person supports this post
Send private message quote this post

rugrat:

I'd hope Chorus would be responsible, they cut corners on the install.


If they say not them then I guess proper legal opinion needed, a test case will be interesting.


Enable done install the same way with me, shallow dirt along fence line, and some of it on fence itself, so be interested to know.



The latest bill I have seen was around the $600 mark and was almost the same scenario.

I urged the customer to make a fuss but the majority of people just pay - especially business situations.

Talk DIrtY to me
4285 posts

Uber Geek
+1 received by user: 2298

Trusted
Subscriber

  Reply # 2031205 7-Jun-2018 08:55
3 people support this post
Send private message quote this post

 

 

 

There seems to be so much of this Mickey Mouse approach to infrastructure and building going on in NZ. Not just with fibre installs. Look at some of the roading projects like the Kapiti Expressway seal leaking soon after it was opened and now a large housing development in Tauranga to name but a few.


230 posts

Master Geek
+1 received by user: 250

Trusted
Chorus NZ

  Reply # 2031250 7-Jun-2018 09:31
Send private message quote this post

Damage to our network is easily avoidable. We can provide information on our network at a specific location through beforeUdig.co.nz part of the New Zealand Utilities Advisory Group.

 

 

 

To avoid damaging underground telecommunications, power, water and gas services, beforeUdig.co.nz is the best place to start your project.

 

 

 

To use this free service, register on their website to request plans. To submit your request, you need to:

 

 

 

  • Provide details of your planned works including date, location and activity type
  • Draw the works on a map - you can use their mapping tool.

 

 

We'll confirm your request is received and you'll get information on underground services in the location within 48 hours. Please allow enough time to receive this before your planned start date.

 

 

 

the On-site cable location service:

 

 

 

A minimum base fee of $99 + GST is charged for all on-site cable locations. If the locate exceeds one hour, additional time is charged at $25 + GST per quarter hour block. However, if the cables are shown to be our core distribution cables and are on private property, we'll mark these out free of charge.

 

 

 

If you do damage our cables, cabinets or plinths t's important to contact us right away rather than attempting to repair the damage yourself. Call us on 0800 463 896 option 2 to report it.

 

 

 

If you accidentally damage the cable sheath while digging and there's no service loss, we'll repair the sheath with no cost to you.

 

 

 

If cable damage has been caused by irresponsibility, carelessness or negligence, we will bill the organisation or individual responsible.

 

 

 

The average cost to repair a damaged cable is approximately $750, however repair costs can range from $200 to more than $200,000 so it pays to take care.

 

 

 

^MIKE


Talk DIrtY to me
4285 posts

Uber Geek
+1 received by user: 2298

Trusted
Subscriber

  Reply # 2031280 7-Jun-2018 10:18
Send private message quote this post

Here's a fibre install just up the road from me:

 

Click to see full size

 

They used 20 mm grey electrical conduit to go up and over the low concrete wall. One of the conduit elbows has been broken already. I've seen probably hundreds of similar installs.


1262 posts

Uber Geek
+1 received by user: 195


  Reply # 2031396 7-Jun-2018 12:51
Send private message quote this post

Chorusnz:

To avoid damaging underground telecommunications, power, water and gas services, beforeUdig.co.nz is the best place to start your project.



I have to worry every time do the gardening, surely that isn’t right. Had some close calls.
Is it really under ground when you can see the cable.
Also if fence needs replacing with myself and others the current fence has been used as part of the install, I.e cable is on part of the fence, wonder what happens there.

Thank you for information provided.

1106 posts

Uber Geek
+1 received by user: 434


  Reply # 2031407 7-Jun-2018 13:05
Send private message quote this post

Lias:

 

Wiggum:

 

Surely the landlord would have know that their was fibre installed there before engaging with the contractor, and warned the contractor about it before commencing with any work?

 

 

Nope, because he only just brought the house 2 weeks ago. I was the one who originally got it installed with the previous owners permission, but even I didn't realise it went as close to that fence post as it apparently did. I thought the installers ran it along the berm to the driveway, then ran it down the edge of the driveway (just this side of the blue cover you can see), then under the drive. So even if he'd told me he was getting the fencepost replaced, I wouldn't have been too concerned.

 

 

Given this one some more thought, I think there is another party involved that may be expected to pay.

 

Who pays? Chorus? Landlord? Fencing guy? You (the tenant)?

 

As your renting it may be difficult. If I was you and as the tenant I would expect the landlord to "make right". Even if it costs him money out of his own pocket. Problem is that many landlords these days are really tight, and they just refuse paying for anything. As he is your new landlord lets just hope that he is a nice guy and he wants to keep a good relationship. If he is not, then its costly time between you and him and the tenancy tribunal (That I am sure you would win, but may take months), Your relationship with landlord will take a knock. If its not too expensive it may pay to just fork out the money yourself to get the cable fixed.

 

My 2 cents.


3450 posts

Uber Geek
+1 received by user: 1211

Subscriber

  Reply # 2031409 7-Jun-2018 13:11
4 people support this post
Send private message quote this post

Chorusnz:

 

Damage to our network is easily avoidable.

 

 

 

 

Tui ad right?

 

'Easily avoidable' would entail good practice with the installation and consistent install methods. There is no telling how deep a microduct might be. No warning tape. No other form of protection.


 1 | 2 | 3 | 4 | 5
View this topic in a long page with up to 500 replies per page Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07


All or Nothing: New Zealand All Blacks arrives on Amazon Prime Video
Posted 2-Jun-2018 16:21


Innovation Grant, High Tech Awards and new USA office for Kiwi tech company SwipedOn
Posted 1-Jun-2018 20:54


Commerce Commission warns Apple for misleading consumers about their rights
Posted 30-May-2018 13:15


IBM leads Call for Code to use cloud, data, AI, blockchain for natural disaster relief
Posted 25-May-2018 14:12


New FUJIFILM X-T100 aims to do better job than smartphones
Posted 24-May-2018 20:17



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.