Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




7 posts

Wannabe Geek


# 245572 11-Feb-2019 14:08
Send private message

Hi everyone

 

I am in Gisborne and my neighbour had fibre installed. 

 

They had to run the cable across "my" driveway, which is in fact council land, so it wasn't a huge issue. The sections slope down from the road. The fibre installation point isn't actually on my property, but on the berm just at the edge of the retaining wall, (council land) which is grass/ivy hedge over the retaining wall. It gets treated as my property as my neighbour doesn't use "my" driveway (actually belongs to the council). Drawing attached to make things a bit clearer!

 

On Sunday I was tidying up the berm and ran a hedge trimmer over the grass/ivy at a height of about 15 cm. 

 

It turns out that the installer did not bury the fibre cable at all at the the installation point, but left it looping out of the ground in a 30 cm (approx) loop. There is a small sign that says "caution, buried cables". My hedge trimmer went straight through the cable that was certainly not buried. I knew the fibre was there but I trimmed above the "caution" sign and assumed the cables were buried. I wish I had looked closer an noticed the loop. 

 

Chorus have been pretty helpful but they cant connect the cable and have to run a whole new 200 m of cable under the road to fix it. My neighbours have no internet now (they are great so they aren't angry at me, but I still feel bad). The guys working at chorus were pretty disgusted with the install and took photos for me of the cut loop etc so if I do get a bill I can contest it.

 

My question is, how likely am I to get a bill? My understanding that cables on council land have to be buried at 400mm. Also its a pretty big health and safety issue leaving a cable looped like that in a clear grass/hedge area that would need trimming.

 

Anything I should do at this point? Many thanks and photos below. 

 

 

 


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2 | 3
4088 posts

Uber Geek


  # 2176495 11-Feb-2019 14:54
8 people support this post
Send private message

Take lots of photos,  but seriously I cannot see Chorus trying to pin this on you when the installer had left an unprotected loop basically lying on the ground un attached to anything.....

 

Hopefully they can join the microduct (which is what it looks like it is) and then re-blow the fibre to the ETP... although if its cable it will likely be easier to just start from scratch....

 

Hopefully the original installer is made to come and do it (under supervision) , so he appreciates the work required to fix up a poor job...


324 posts

Ultimate Geek


  # 2176496 11-Feb-2019 14:55
11 people support this post
Send private message

You have nothing to worry about in my opinion  as the install was not done to the install guidelines.


 
 
 
 




7 posts

Wannabe Geek


  # 2176501 11-Feb-2019 15:00
Send private message

wellygary:

 

Take lots of photos,  but seriously I cannot see Chorus trying to pin this on you when the installer had left an unprotected loop basically lying on the ground un attached to anything.....

 

Hopefully they can join the microduct (which is what it looks like it is) and then re-blow the fibre to the ETP... although if its cable it will likely be easier to just start from scratch....

 

Hopefully the original installer is made to come and do it (under supervision) , so he appreciates the work required to fix up a poor job...

 

 

 

 

Thank you for your reply. Yep I was a bit stressed about it (the chorus website said repairs can cost between $750 and $200,000.00!! 

 

But it was seriously negligent of the installer, and I do hope they bring him back out to explain himself. The Chorus guys seem very pissed off and have been really helpful (they made sure to take pics for me unprompted before they started digging to repair, which was great because I hadn't even realised I had done it at the time).

 

 

 

I mean who doesn't bury a cable on grass? Its clear it would need to be mowed? And putting a sign that says "caution Buried Cables" is a bit bloody silly if you don't actually bury the cables ......


5573 posts

Uber Geek


  # 2176504 11-Feb-2019 15:06
13 people support this post
Send private message

But it's ruggedised microduct - it's tough enough to withstand a trimmer 😜


564 posts

Ultimate Geek


  # 2176574 11-Feb-2019 16:04
10 people support this post
Send private message

Look at this way - If my children had been running around and tripped on that cable and hurt themselves I'd be taking it up the chain to complain heavily that having a black loop sticking out the ground/at ground height is a severe health and safety risk and demand someone fix it and bury it properly.

You accidentally dissecting it actually does the public a favor in that it's no longer a risk.

 

 


6615 posts

Uber Geek
Inactive user


  # 2176578 11-Feb-2019 16:10
Send private message

RunningMan:

 

But it's ruggedised microduct - it's tough enough to withstand a trimmer 😜

 

 

 

 

Ahh, This brings me back to around 2010 where Chorus by no intent of their own had coined themselves as "Monkeys"




7 posts

Wannabe Geek


  # 2176579 11-Feb-2019 16:10
Send private message

Apparently they cant rejoin it and have to re run 200 metres of cable (that will include digging up the road ..... they are supposed to be able to pull it through the ducting but that isnt working for them for some reason....


 
 
 
 


6615 posts

Uber Geek
Inactive user


  # 2176584 11-Feb-2019 16:13
Send private message

mrob210:

 

Apparently they cant rejoin it and have to re run 200 metres of cable (that will include digging up the road ..... they are supposed to be able to pull it through the ducting but that isnt working for them for some reason....

 

 

 

 

It is not like they brought this up on themselves, hope it costs them as much as possible in the effort that this will queue them to actually audit their tech's work making the standard higher for all.


4204 posts

Uber Geek


  # 2176613 11-Feb-2019 16:23
2 people support this post
Send private message

I put money on it you get an invoice from Chorus. Their response will be, "well you should have checked first."

 

The muppets who OK'd the use of this install method truly believe it is totally sufficient for the reticulation of a two billion dollar network. 

 

Fight it as hard as you can, and make as big a fuss as possible. 

 

Edit: FWIW I assume the fix will simply be re-join and blow then blow a new fibre. So even though it's 200m, it shouldn't really need digging up and be a fairly easy fix provided the blow goes OK.


6964 posts

Uber Geek

Trusted
Subscriber

  # 2176614 11-Feb-2019 16:23
7 people support this post
Send private message

We should have a forum section just for this type of event, as based on the lowest cost installs we are seeing my prediction is.......................................................... it will become very much more common.

 

Cyril




7 posts

Wannabe Geek


  # 2176617 11-Feb-2019 16:27
3 people support this post
Send private message

chevrolux:

 

I put money on it you get an invoice from Chorus. Their response will be, "well you should have checked first."

 

The muppets who OK'd the use of this install method truly believe it is totally sufficient for the reticulation of a two billion dollar network. 

 

Fight it as hard as you can, and make as big a fuss as possible. 

 

Edit: FWIW I assume the fix will simply be re-join and blow then blow a new fibre. So even though it's 200m, it shouldn't really need digging up and be a fairly easy fix provided the blow goes OK.

 

 

 

 

When I left at lunchtime they were lamenting at how the "blow" wasn't working and they didnt know what to do....

 

 

 

I'm a lawyer so I am 100% prepared to scrap it out if I have to. Id rather not though, to me it looks clearly negligent, its reasonable to expect buried cables to actually be buried. If I had dug it up then yeah maybe but as it is I wont be accepting any liability 


4204 posts

Uber Geek


  # 2176626 11-Feb-2019 16:40
One person supports this post
Send private message

mrob210:

 

chevrolux:

 

I put money on it you get an invoice from Chorus. Their response will be, "well you should have checked first."

 

The muppets who OK'd the use of this install method truly believe it is totally sufficient for the reticulation of a two billion dollar network. 

 

Fight it as hard as you can, and make as big a fuss as possible. 

 

Edit: FWIW I assume the fix will simply be re-join and blow then blow a new fibre. So even though it's 200m, it shouldn't really need digging up and be a fairly easy fix provided the blow goes OK.

 

 

 

 

When I left at lunchtime they were lamenting at how the "blow" wasn't working and they didnt know what to do....

 

 

 

I'm a lawyer so I am 100% prepared to scrap it out if I have to. Id rather not though, to me it looks clearly negligent, its reasonable to expect buried cables to actually be buried. If I had dug it up then yeah maybe but as it is I wont be accepting any liability 

 

 

Nice! When your invoice comes, send them one of those extra lawyer-ry letters.

 

Blowing only gets held up at the joins, so probably means there is another joint somewhere. They will know how many metres has been blown so isn't hard to work out where the issue is.... but I guess this is Chorus installers we are talking about...


4088 posts

Uber Geek


  # 2176637 11-Feb-2019 17:01
3 people support this post
Send private message

chevrolux:

 

Blowing only gets held up at the joins, so probably means there is another joint somewhere. They will know how many metres has been blown so isn't hard to work out where the issue is.... but I guess this is Chorus installers we are talking about...

 

 

Or a pinch point....

 

Maybe our fabulous installer decided that just before he left the job he'd go and give the fence staples he'd used to pin the micro-duct to the fence/tree/washing line.....one more good whack.... just for luck....  

 

 

 

 


'That VDSL Cat'
11017 posts

Uber Geek

Trusted
Spark
Subscriber

  # 2176664 11-Feb-2019 17:26
2 people support this post
Send private message

I'd actually love to know why it was sticking up in the first place....

 

 

 

that seethrough bit looks like it was very deliberate.

 

as a sidenote, isn't this the same fibre microduct that was claimed to be so durable that ducting isn't required?





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


3496 posts

Uber Geek

Trusted

  # 2176667 11-Feb-2019 17:37
6 people support this post
Send private message

They were negligent in their install and now have to pay the price. If they send you an invoice dispute it straight away and then send them an invoice for your time and effort in helping to assist in the reparation of their poor quality work.





Speedtest 2019-10-14


 1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Logitech introduces new Made for Google keyboard and mouse devices
Posted 16-Oct-2019 13:36


MATTR launches to accelerate decentralised identity
Posted 16-Oct-2019 10:28


Vodafone X-Squad powers up for customers
Posted 16-Oct-2019 08:15


D Link ANZ launches EXO Smart Mesh Wi Fi Routers with McAfee protection
Posted 15-Oct-2019 11:31


Major Japanese retailer partners with smart New Zealand technology IMAGR
Posted 14-Oct-2019 10:29


Ola pioneers one-time passcode feature to fight rideshare fraud
Posted 14-Oct-2019 10:24


Spark Sport new home of NZC matches from 2020
Posted 10-Oct-2019 09:59


Meet Nola, Noel Leeming's new digital employee
Posted 4-Oct-2019 08:07


Registrations for Sprout Accelerator open for 2020 season
Posted 4-Oct-2019 08:02


Teletrac Navman welcomes AI tech leader Jens Meggers as new President
Posted 4-Oct-2019 07:41


Vodafone makes voice of 4G (VoLTE) official
Posted 4-Oct-2019 07:36


2degrees Reaches Milestone of 100,000 Broadband Customers
Posted 1-Oct-2019 09:17


Nokia 1 Plus available in New Zealand from 2nd October
Posted 30-Sep-2019 17:46


Ola integrates Apple Pay as payment method in New Zealand
Posted 25-Sep-2019 09:51


Facebook Portal to land in New Zealand
Posted 19-Sep-2019 18:35



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.