This is a major vent to Chorus and also 2 Degrees. We had our initial scope on New Years Eve, then the Chorus sub-contractors came on Jan 3rd and started laying our fibre. We were told that there was a problem with the connection out on the road and they were not sure if they would fix it or the contractors who layed the fibre on the road would. I contacted the road side contractors and they told me they had been given a 100% sign off by Chorus.
Since then I have paid out $480 for a plumber to fix a damaged sewer line (not mentioning the poo I had to clean up plus general overflow) and waiting for this to be resolved.
The fibre has been laid, still need someone to come and fix the concrete cut in our path, the end of the fibre is sitting in my office and today I had a txt from 2 Degrees that it should be installed by the 8th March.
Was told by 2Degrees when I requested this we were on Gigabit down...guess what I expect it.
I’m in the rural suburb of Otatara, Invercargill and would like to thank Chorus for treating us like crap!