Fibre got taken out :(

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Zeon

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#261934 23-Dec-2019 13:43

Unfortunately lost fibre today - happened around 09:00 but either whoever crashed into the cable didn't stop or they didn't know they crashed. Or else Chorus is converting us to fibre via footpath as seems be be happening in our area :). A chorus guy driving past when I was out looking offered to fix for $60 cash. Seems pretty reasonable but have asked 2degrees to get Chorus to fix without cost.

The cable was strung lower than the other cables - not sure too low, haven't measured.

Speedtest 2019-10-14

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#2380442 23-Dec-2019 14:02

In your situation I would have just paid the $60 cash, would be quicker than logging a fault with the RSP

Not sure on the legality of it tho

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toejam316

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#2380444 23-Dec-2019 14:07

Don't suppose you got the details of the guy who offered to do it for cash?

They could've easily begun work and gotten the job specifically assigned to themselves, saving you time and still making them money. I'm sure Chorus and Visionstream/Downer will be quite keen to hear about that one. @chorusnz

Edit: I suppose for further context I should say - the MINIMUM they should've done is secured the damage instead of leaving it laying there as a hazard, if some kid picks up and looks down the end of the fibre or gets a splinter, that's a real bad time, and if they aren't a direct contractor for Visionstream or Downer, the materials they would be using for the cash job they offered you wouldn't belong to them anyway.

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nickb800

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#2380456 23-Dec-2019 14:09

There was an error with your install - you were only meant to get Fibre To The Curb

wellygary

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#2380463 23-Dec-2019 14:27

Did the fibre previously cross the road?

hio77

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#2380469 23-Dec-2019 14:30

Ouch.... Seems like a good reason to go fixed wireless. No fibre line to be taken out ;)

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nzkc

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#2380472 23-Dec-2019 14:47

nztim: In your situation I would have just paid the $60 cash, would be quicker than logging a fault with the RSP

Not sure on the legality of it tho

I would have immediately taken photos (of him and the van) and then replied: You can fix it for free thanks.

nzkc

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#2380473 23-Dec-2019 14:47

nickb800:

There was an error with your install - you were only meant to get Fibre To The Curb

This is not Australia!

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xpd

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#2380476 23-Dec-2019 14:59

If youre still getting those speeds in your signature, then wifi fiber is here.

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RunningMan

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#2380478 23-Dec-2019 15:17

You just need to restart the modem...

waikariboy

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#2380492 23-Dec-2019 15:30

is this some new fibre wifi connection? Maybe hold up your phone or laptop to get better signal?

Balm its gone!

xpd

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#2380496 23-Dec-2019 15:35

Attach car battery to the cable. That'll give everything a jump start.

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hio77

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#2380498 23-Dec-2019 15:39

xpd:
Attach car battery to the cable. That'll give everything a jump start.

Nowhere near as fun as when it was copper though...

You don't get the pretty lights at the other end!

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eracode

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#2380499 23-Dec-2019 15:40

xpd:

Attach car battery to the cable. That'll give everything a jump start.

Nah - wouldn’t work. This is a Chorus job, not a Spark job. 😀

Always someone trying to sneak in a Spark plug.

Sometimes I just sit and think. Other times I just sit.

Zeon

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#2380526 23-Dec-2019 17:03

wellygary:

Did the fibre previously cross the road?

Yes - the part laying there is from our side. I can't see any fibre inside the duct either so not sure how much was ripped out.

nztim: In your situation I would have just paid the $60 cash, would be quicker than logging a fault with the RSP

Not sure on the legality of it tho

I got his number so may ring him tomorrow and send an invoice to Chorus. Probably cheaper than what the sub cotnractor would charge them for the job anyway. No one has come so far.

hio77: Ouch.... Seems like a good reason to go fixed wireless. No fibre line to be taken out ;)

Want the 100/100 connection and also static IPv6 assignment. Plus don't want to use Vodafone/Spark

Speedtest 2019-10-14

bfginger

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#2380638 23-Dec-2019 20:26

hio77: Ouch.... Seems like a good reason to go fixed wireless. No fibre line to be taken out ;)

With the frequency ageing power poles are falling over for various reasons there's more truth to that than you may have realised.

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