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Topic # 53234 9-Dec-2009 15:28
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I recently reinstalled Windows XP onto my computer and lost everything so I had to contact Telstra for the settings for the interenet etc. My modem and settings are all fine but i still cannot connect to the internet. i get the messages above (in subject). also, when the desktop appears, i get a message saying that Internet Explorer has encountered a problem and needs to close yet i wasn't even on the internet? any ideas??? 

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SCM

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  Reply # 280866 9-Dec-2009 15:49
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Checked plugs and cables between the PC and modem?




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Geek


  Reply # 280868 9-Dec-2009 15:54
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yep, sure have

 
 
 
 


xpd

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  Reply # 280871 9-Dec-2009 15:58
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Are you on DHCP from your router ? Or a static IP ?

If on DHCP, try giving your computer a fixed IP with gateway, ISP's DNS etc and see if that works.
Try pinging IP address such as 60.234.1.1 (Orcon DNS) and see if you get a reply.




XPD^ / @DemiseNZ / Gavin

 

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SCM

456 posts

Ultimate Geek
+1 received by user: 46


  Reply # 280916 9-Dec-2009 17:30
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xpd: Are you on DHCP from your router ? Or a static IP ?

If on DHCP, try giving your computer a fixed IP with gateway, ISP's DNS etc and see if that works.
Try pinging IP address such as 60.234.1.1 (Orcon DNS) and see if you get a reply.


+1 good call ;)
pinging the router too might be an idea?




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Geek


  Reply # 281090 10-Dec-2009 07:40
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we pinged Google and it worked

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