Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




BDFL - Memuneh
59418 posts

Uber Geek
+1 received by user: 10625

Administrator
Trusted
Geekzone
Lifetime subscriber

Topic # 56506 14-Jan-2010 16:21
Send private message

Consumer has its 2010 report on ISPs available now (subscription required, or individual report access for sale).

Top ISP (100% satisfaction) was Tauranga-based EOL, but only 33 out of 15,421 respondents used it.

Following in order of satisfaction with broadband services: Actrix, Inspire, Maxnet, PlaNet, ICONZ, Snap, Tasman Solutions, Orcon, TelstraClear, WorldxChange, Kinect, Farmside, Slingshot, Woosh, Compass, Telecom/Xtra, Vodafone.

A quote from the report:


Internet on the move is increasing. Nearly a quarter of our survey respondents used their mobile phone for internet access: 58 percent of these used Vodafone; 40 percent Telecom; and 2 percent used new entrant 2degrees.

2degrees came out the best on speed and connection reliability, and not one of its 75 customers in our survey had encountered a billing problem – but it’s still early days for 2degrees.

Vodafone rated the worst on disconnections and dropouts, slower-than-expected speeds, and unexpected charges for excess usage.


2degrees came out the best on speed? t's a EDGE network, how could that be when compared to HSDPA on Telecom and Vodafone. And how could they come best when they don't have a data plan?

Strange report...






Create new topic
8020 posts

Uber Geek
+1 received by user: 386

Trusted
Subscriber

  Reply # 290039 14-Jan-2010 16:41
Send private message

Same as last year lots of self selection bias with no actually testing done.  There's no consideration for distance from the exchange, quality of house wiring and so forth which often account for ~90% of peoples problems.

I'd say the report is useless apart from maybe the rating of customer service experience and that could have been done a lot better.  Using a tick and a circle and a cross really in those tables was really odd.

 


5097 posts

Uber Geek
+1 received by user: 2125

Trusted
Subscriber

  Reply # 290110 14-Jan-2010 21:10
Send private message




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


 
 
 
 


Mad Scientist
17741 posts

Uber Geek
+1 received by user: 2178

Trusted
Lifetime subscriber

  Reply # 290130 14-Jan-2010 22:31
Send private message

i have found personally after being duped into subscribing for 12 months that Consumer.org.nz is completely useless.

Its advice are okay.
But its tests are completely pointless and meaningless - not only is it completely biased on which products it tests, the products tend to be at least 2 years old, the "tests" completely miss the point, are completely subjective, and not giving useful information for a consumer. Sometimes school kids and lay people can do better 'test's.

Probably one of the biggest shams around. I have not had one useful test result from the entire 12 months. Probably written by journalists who are at most half-knowledgeable about the stuff they write about.

8020 posts

Uber Geek
+1 received by user: 386

Trusted
Subscriber

  Reply # 290283 15-Jan-2010 12:18
Send private message

The quality is really variable.. some reports/tests go into great detail and are pretty solid like some of the heat pump/air con articles last year.

Anything related to computers seems to be 'tard level though.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand hits peak broadband data
Posted 18-Jan-2018 12:21


Amazon Echo devices coming to New Zealand early February 2018
Posted 18-Jan-2018 10:53


$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27


Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02


Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15


Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37


Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59


Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42


New Chief Technology Officer role created
Posted 19-Dec-2017 22:18


All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54


How clever is this: AI will create 2.3 million jobs by 2020
Posted 19-Dec-2017 19:52


NOW to deploy SD-WAN to regional councils
Posted 19-Dec-2017 19:46


Mobile market competition issues ComCom should watch
Posted 18-Dec-2017 10:52


New Zealand government to create digital advisory group
Posted 16-Dec-2017 08:47


Australia datum changes means whole country moving 1.8 metres north-east
Posted 16-Dec-2017 08:39



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.