Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




BDFL - Memuneh
60007 posts

Uber Geek
+1 received by user: 11109

Administrator
Trusted
Geekzone
Lifetime subscriber

Topic # 56506 14-Jan-2010 16:21
Send private message

Consumer has its 2010 report on ISPs available now (subscription required, or individual report access for sale).

Top ISP (100% satisfaction) was Tauranga-based EOL, but only 33 out of 15,421 respondents used it.

Following in order of satisfaction with broadband services: Actrix, Inspire, Maxnet, PlaNet, ICONZ, Snap, Tasman Solutions, Orcon, TelstraClear, WorldxChange, Kinect, Farmside, Slingshot, Woosh, Compass, Telecom/Xtra, Vodafone.

A quote from the report:


Internet on the move is increasing. Nearly a quarter of our survey respondents used their mobile phone for internet access: 58 percent of these used Vodafone; 40 percent Telecom; and 2 percent used new entrant 2degrees.

2degrees came out the best on speed and connection reliability, and not one of its 75 customers in our survey had encountered a billing problem – but it’s still early days for 2degrees.

Vodafone rated the worst on disconnections and dropouts, slower-than-expected speeds, and unexpected charges for excess usage.


2degrees came out the best on speed? t's a EDGE network, how could that be when compared to HSDPA on Telecom and Vodafone. And how could they come best when they don't have a data plan?

Strange report...






Create new topic
8020 posts

Uber Geek
+1 received by user: 387

Trusted
Subscriber

  Reply # 290039 14-Jan-2010 16:41
Send private message

Same as last year lots of self selection bias with no actually testing done.  There's no consideration for distance from the exchange, quality of house wiring and so forth which often account for ~90% of peoples problems.

I'd say the report is useless apart from maybe the rating of customer service experience and that could have been done a lot better.  Using a tick and a circle and a cross really in those tables was really odd.

 


5150 posts

Uber Geek
+1 received by user: 2173

Trusted
Subscriber

  Reply # 290110 14-Jan-2010 21:10
Send private message




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
Mad Scientist
18116 posts

Uber Geek
+1 received by user: 2269

Trusted
Lifetime subscriber

  Reply # 290130 14-Jan-2010 22:31
Send private message

i have found personally after being duped into subscribing for 12 months that Consumer.org.nz is completely useless.

Its advice are okay.
But its tests are completely pointless and meaningless - not only is it completely biased on which products it tests, the products tend to be at least 2 years old, the "tests" completely miss the point, are completely subjective, and not giving useful information for a consumer. Sometimes school kids and lay people can do better 'test's.

Probably one of the biggest shams around. I have not had one useful test result from the entire 12 months. Probably written by journalists who are at most half-knowledgeable about the stuff they write about.

8020 posts

Uber Geek
+1 received by user: 387

Trusted
Subscriber

  Reply # 290283 15-Jan-2010 12:18
Send private message

The quality is really variable.. some reports/tests go into great detail and are pretty solid like some of the heat pump/air con articles last year.

Anything related to computers seems to be 'tard level though.

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25


New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48


Shipments tumble as NZ phone upgrades slow
Posted 2-Mar-2018 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.