Local exchange issues

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Ben

317 posts

Ultimate Geek

Trusted

Vend

#8667 19-Jul-2006 20:33

Hey clutching at straws here, but is anyone else on the St Heliers (Auckland) exchange and having ADSL issues?
Last week and for the last two nights I've had HUGE latency, and constant dropouts.

I've tried multiple routers (yes!!), multiple filters, and multiple different cables. Spoken to ihug and they've had Telecom reset the port with no luck.

They're scheduling a tech to go check out the exchange, but aren't thinking they will find any issues.

Hugely annoying.

mcpik

2 posts

Wannabe Geek

#42084 20-Jul-2006 22:07

Yep, i just moved from St Heliers Bay Road to a spot in Meadowbank a week and a bit ago, same exchange i think...having huge issues with CZ(CS Condition Zero). Changed ISP though when I moved and have been blaming them, could be that it's a generic Glendowie exchange fault? Might get on the line to slingshot (new ISP) and see what they say....

One question though...how long have you had your conection up for? It was running sweet before last week right? All i know is that since they hooked the new place up on Friday I have had ping fluxing constantly from 90-350 without stop. This coming of a solid ping of about 70ish at the old flat.

Ben

317 posts

Ultimate Geek

Trusted

Vend

#42085 20-Jul-2006 22:18

strangely enough it's all good tonight. We've been in this house for 2 years running ADSL, and never had problems as bad as the last month or so.

But as I say, all good tonight for some reason.

mcpik

2 posts

Wannabe Geek

#42086 20-Jul-2006 22:24

Hmmmm....i really don't know aye. Just did the consumer speed test thingy and i am getting my full 2mb down and 130 odd up and yet my ping is still sitting on about 240...can't find anything good about slingshot so thinking about switching to I-hug...doesn't cost me anything at the moment and can't really hurt.

thomas09

27 posts

Geek
Inactive user

#42178 21-Jul-2006 17:01

ping goes on your upload speed (i think) so thats why ping is high.

ljbade

100 posts

Master Geek
Inactive user

#42199 21-Jul-2006 18:07

Ping is the round trip time. ie how many milliseconds it takes a packet of data to go from your computer to the server being pinged, and how long it takes to get back. So ping is affected by both upload and download speeds.

Traceroute (tracert in windows) maybe of more use as it will show the ping for each individual hop between you and the server. If there is a massive time delta between your IP and Telecom's IP then it is the ADSL that is slow, else it lies somewhere else along the line.