Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


37 posts

Geek


Topic # 9560 27-Sep-2006 09:21
Send private message

Hi,

Have anyone else received an email regarding a "urgent firmware upgrade" about two days ago?
After following the instructions on the firmware upgrade page, the upgrade process completed without any problems.
But after I restarted my PC, my Woosh modem cannot be turned on anymore!

So I rang Woosh this morning, thinking they would send me a new modem, but NO! They said I'd need to bring my modem to a service centre in Newmarket. (I assume I would bear the cost of repairing)

They said since I signed up before September last year, I am the owner of the modem, and Woosh has nothing to do with it. All sign ups after September last year would get free lifetime warranty.

WTF? So they don't support long term customers anymore? I still think their "urgent firmware upgrade" stuffed my modem and they should send me a new one!

Create new topic
1832 posts

Uber Geek
+1 received by user: 133


  Reply # 46961 27-Sep-2006 12:55
Send private message

simple-d,

  No update/upgrade notice received by me (Wellington) for some months now.

Ricky. 

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.