Dell UltraSharp U2713HM?

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technicaljoe

248 posts

Master Geek

#136698 5-Dec-2013 21:55

Tempt to get this Dell monitor (UltraSharp U2713HM 27" Monitor with LED), are there any other recommendations (better alternatives) out there? http://configure.ap.dell.com/dellstore/config.aspx?c=nz&l=en&s=bsd&cs=nzbsd1&kc=&kc=&oc=V14U2713MNZ

mattwnz

20141 posts

Uber Geek

#946288 5-Dec-2013 21:57

The dells are nice but the ones I have had have developed panels faults with screen lines.

petes117

371 posts

Ultimate Geek

#946307 5-Dec-2013 22:54

I've got one of these, and I can tell you it looks so good with 2560x1440 gaming! Best monitor I've ever had.

timmmay

20574 posts

Uber Geek

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Lifetime subscriber

#946347 6-Dec-2013 06:34

I've had a U2212HM for a year or so, it works well and I like it. The extra pixels would be nice. I calibrate with Spyder 3.

Inphinity

2780 posts

Uber Geek

#946373 6-Dec-2013 08:28

Dell UltraSharps are great. Though I must say, I do like Asus' PB278Q and PA279Q a little more, personally. No major reason, just looks somehow cleaner to me, plus rotating them to portrait mode is actually something I use a bit.

technicaljoe

248 posts

Master Geek

#946831 6-Dec-2013 22:50

Thanks everyone. I ordered one last night.

However, the purchase experience was less than pleasant.
1) Web request constantly failing, feels like timeout.
2) Card payment failed apparently, but no visible feedback to me, appears as was successful.
3) Having to chase up the sales support to find out the order status (the ref# didn't work with their site).
4) The callback from the sales support didn't clearly identify himself, went straight to ask me to _verify_ my card details.
5) As I politely declined to _verify_ my full card details, he was still able to proceed with a second payment attempt.
6) This tells me that they are likely storing my full card details in readily accessible format rather than just token. Not sure if they are PCI-DSS compliant... I meant a rep was calling back a phone number without verifying my identity and transacting payment...
7) Still no ETA on ship date :|

petes117

371 posts

Ultimate Geek

#946832 6-Dec-2013 23:02

Good luck with the shipment from Dell. Their customer service is the pits.
Mine got delivered to the wrong address and Dell wouldn't tell me the tracking number or even what company it was sent with (luckily I'm a super sleuth and managed to track it down without Dell's help).

insane

3236 posts

Uber Geek

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#946833 6-Dec-2013 23:13

I've bought one of those for someone from http://www.advantage.co.nz/, they were awesome to deal with! No really the guy I dealt with was crazy helpful and they delivered the monitor in two days.

It's a very nice panel, when you take it out of the box it just feels nice and solid, and the picture quality is great

Equinox IT

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mattwnz

20141 posts

Uber Geek

#946836 6-Dec-2013 23:17

I read that dell maybe releasing new higher res monitors soon. I read they have a 4k 24 inch one being released soon. That may push the price of older lower res ones down.

insane

3236 posts

Uber Geek

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#946838 6-Dec-2013 23:25

mattwnz: I read that dell maybe releasing new higher res monitors soon. I read they have a 4k 24 inch one being released soon. That may push the price of older lower res ones down.

I'd be keen for a UP2414Q which is apparently going to be < $1000US, but sadly windows does such a terrible job at scaling to high resolutions. My eyes struggle with Full HD on my 13" laptop as it is. If they moved to vector based graphics I'd upgrade without hesitation.

technicaljoe

248 posts

Master Geek

#947200 7-Dec-2013 19:38

mattwnz: Your comment made me feel all better now about my purchase!!! Anyway, I doubt I can afford a 4K monitor. :D

Seriously though, I have always had some form of problems with their service and delivery... I still remember how they left a $3K laptop on the doorstep after I EXPLICITLY told them to get a signature. I certainly felt like I was interacting with a 15 years old online shopping system/process the other night. Not great.

technicaljoe

248 posts

Master Geek

#948343 9-Dec-2013 22:07

Well the order history said "shipped" but the estimated delivery date is still "unknown". Great logistics!

technicaljoe

248 posts

Master Geek

#948947 10-Dec-2013 20:53

Well, the monitor arrived today, unexpectedly fast.

Aside from the terrible shopping experience, the hardware is pretty good and the screen is gorgeous! I look forward to spend the upcoming holidays coding away with it! :)