What decides if a Outlook.com account is Exchange server or Exchange ActiveSync ??

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old3eyes

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#204473 3-Oct-2016 11:08

Hi All,

Over the weekend my wife's Outlook.com account on her PC using the Office 2016 Outlook.exe app went mad deleting all sorts of folders. They were still there when i looked on line. I deleted her account in Outlook that was showing Exchange ActiveSync and recreated it again. All went well but when it rebuilt it said it was showing as Microsoft Exchange. When she got to the community center today where she works her personal account there did the same thing. I walked her thru the deletion and setup and all went well. This happened to the community center Outlook.com account several months ago and a delete and rebuild sorted it .

I see that my Outlook.com account is still showing Exchange ActiveSync on Outlook 2016 and MAPI on outlook 2010..

Thanx in advance..

Regards,

Old3eyes

old3eyes

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#1650542 13-Oct-2016 16:24

It looks like it's a random thing. My home outlook.com email went stupid today and did some crazy things. Outlook 2010 would not sync and 2016 moved 50 items from archive folders back to the inbox. I deleted both accounts and now they are rebuilding and show as "Connected to Microsoft Exchange"

Regards,

Old3eyes

TwoSeven

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#1650626 13-Oct-2016 19:06

I believe outlook.com is just exchange online behind the scenes. There may have been a service issue this afternoon, but I don't know what or who was affected.

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