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5 posts

Wannabe Geek


#233317 10-Apr-2018 13:39
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My Gmail accounts.

 

Hi..I am on XP still and have two desktop computers and recently did a reinstall on one ..Problem is I am 74 and I am losing it in the head .

 

When I signed with Orcon on fibre I never realised that I would not get an email account so I had to use Gmail...and I am lost...

 

I finally have both computers hooked up to Google with the same password (after numerous changes of passwords) but now I am having problems getting my emails through on Outlook Express and its because of the password settings .

 

I open Outlook Express and go to Internet accounts ..I have two accounts there under two names .

 

I highlight the first one and click properties then servers and I instantly see the problem ...its the password.....the same with my second account...

 

How do I fix this? Is there any relationship to my Google password ..

 

Both accounts are filled in properly.I think ...The only concern I have is on the server page there is a "Logon using Secure Password Authentication" and "My server requires Authentication"    I have both checked ..

 

I urgently need to get my email accounts back on line and hopefully someone can advise me on how to do this ..

 

Thanks Ron Invercargill


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4771 posts

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  #1992795 10-Apr-2018 15:35
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Gmail is intrinsically linked to your google account...., thus it shares the same password...

 

While you are sorting this mess out just open gmail in your browser... mail.google.com

 

 

 

 


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Master Geek


  #1992798 10-Apr-2018 15:40
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Looking at my Gmail account settings in Outlook I don't have "Require logon using Secure Password Authentication" ticked, but do have "My outgoing server requires authentication" ticked.

 

In case that's of any help...


 
 
 
 


/dev/null
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  #1992805 10-Apr-2018 15:49
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Gmail won't work in Outlook Express (Google have stopped supporting older protocols). I also wouldn't use Outlook Express as it is incredibly old and outdated. Same goes for Windows XP which is no longer supported.

 

I know it is hard to change but you should really also consider upgrading your PC to either Windows 7 or Windows 10. But, for Gmail you're best to use the web client at https://gmail.com 





cb1

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Ultimate Geek


  #1992912 10-Apr-2018 18:37
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Ditto to previous comments of upgrading to Windows 7, etc. But in the interim you could try using another email client such as Thunderbird.

 

Gmail provide instructions as to how to set up email client programs https://support.google.com/mail/answer/7126229?visit_id=1-636589385273631128-794001845&hl=en-GB&rd=1. 

 

Check the troubleshooting tips, especially the need to allow what they deem to be 'insecure apps' like Outlook and Thunderbird.

 

Good luck





cb



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Wannabe Geek


  #1992920 10-Apr-2018 18:58
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Hi..One account is working....Plus I have reasons to stay on XP and Outlook Express ...Seeing everything was ok till I did a reinstall I see no reason why I cannot get back to where I was originally ..I just thought that geekzone would be a good forum to join???? Maybe I was expecting too much... Ron


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  #1992934 10-Apr-2018 19:17
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So if you untick "Require logon using Secure Password Authentication" does behaviour change?? Post the error message you get.


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  #1992967 10-Apr-2018 20:44
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@murihikukid What we're saying is both are incredibly old and insecure products - nobody should be using them. They're no-longer supported by Microsoft and with this setup it'll only take a single email for your whole computer to be infected with something incredibly nasty. This is why nobody here endorses what you're doing. A Windows XP computer shouldn't be on the internet these days either since Microsoft has stopped updating (or patching) it (See this page).

 

I know it can be difficult to update or accept change but really I feel you need to. I've seen too many people who have suffered financial loss due to running old and outdated software (I work for a bank and see this often). I would strongly suggest taking a look at getting a Chromebook for your internet and email tasks as this will always stay updated, is fast and cheap and simple to use - if you have things on your Windows XP machine that are important to you like photos etc it is worth backing these up to Google Photos or online and then disconnecting the Windows XP machine off the internet for good after this (you could still use something like a USB Flash Drive or external hard drive to transfer things to your Chromebook if required).

 

I'm serious - Windows XP on the internet is actually incredibly dangerous these days. I know this isn't helpful to your question about getting Gmail working on Outlook Express and I do apologies about that but I also feel it is important to understand the risks of doing what you're trying to do. I am sure there are people on the forums who will be willing to help you out with moving to something newer also. We're a helpful bunch around here.





 
 
 
 


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  #1992976 10-Apr-2018 21:11
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Using Windows XP and Outlook Express is a combination that asks for trouble - imagine your documents being encrypted for ramson, your bank account being wiped out because someone caught your password while you were entering it, etc.

 

You say you have reasons to stay on XP - in this casem, have you tried following this guide?





 

 

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  #1993067 11-Apr-2018 07:08
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+1 that Windows XP (or any other out of support OS!) connected to the internet is just a terrible idea.





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  #1993078 11-Apr-2018 07:58
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My father who is 76 knew it was a bad idea staying on XP and upgraded after some quick reading so I built him a new windows PC running Windows 10

Linux


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  #1994079 11-Apr-2018 09:02
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G'day Ron,

 

   I had a couple of friends in same situation as you, and only got their email service working by changing the security setting in Gmail itself ... but that is only a stop-gap solution and opens one up to further security risks. Both were advised to upgrade asap.

 

HOWEVER, take time to consider what other Geekzone members are saying about continuing to use very old, outdated and insecure software platforms like XP and Outlook Express.

 

Hard to accept change, sure, but a little effort will put you in a better place sealed

 

Your situation is not unique as I talk to people from SeniorNet all the time about these matters ... your written explanation of the problem shows that you could readily adapt to an updated Windows and computer laughing .... Geekzone is here to help, and also maybe seek advice/help from family, or SeniorNet if there is a group near where you live.


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  #1994260 11-Apr-2018 13:48
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I'm not certain this will fix it, but it could help.

 

 

 

Go to this url

 

https://myaccount.google.com/lesssecureapps

 

And turn the option on. Then continue to test the other suggestions.


Devastation by stupidity
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  #1994276 11-Apr-2018 14:35
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When something works well for you, you don't want to change it, especially as you get older. I have also been through this. I used to enjoy hacking my set-up. Now I just want to have things work. I have lost patience with fiddling, and I also find it harder as I age. Younger people often do not sufficiently appreciate this. 

 

So I am also reluctant to upgrade. It also doesn't help when upgrading often creates more problems than it solves, or introduces new technical issues that only a software engineer can understand. I don't want the hassle of trying to learn the latest and greatest. I just want my trusty old tried and true to keep working.

 

Because of this, I also clung to XP for a long time, but eventually it just didn't work for me anymore and I had to look for something better. What I found was Windows 7 and Livemail. Windows 7 isn't all that different from XP and I found it easy to make the transition. There are a few annoyances (I wish Microsoft would could trying to 'improve' things that aren't broken), but nothing that is a deal breaker and the pluses outweigh the negatives. Windows 7 isn't difficult to install and get used to, and some of the features are real improvements over XP from a user perspective. I highly recommend it.

 

I don't need or like webmail. I much prefer good old Outlook Express style popmail. Windows Livemail looks different superficially, but it is actually just Outlook Express in new clothes. Once I figured out how to set it up (not that difficult) it worked just the way OE did. I have several popmail accounts, including Gmail, and they all work fine. No problems and no special complicated set-up required. Before I discovered Livemail I also looked at Thunderbird, but I found it over-complicated and too different. Livemail is much more familiar.

 

This is my recommendation, Windows 7 with Livemail. Better than XP but not too different.

 

 

 

 

 

 

 

 





I don't think there is ever a bad time to talk about how absurd war is, how old men make decisions and young people die. - George Clooney
 


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  #1994542 12-Apr-2018 06:55
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Rikkitic:

 

This is my recommendation, Windows 7 with Livemail. Better than XP but not too different.

 

 

Windows 7 goes out of support in ~21 months, so it might be easier to just bite the bullet and get used to Windows 10.





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  #1994543 12-Apr-2018 07:14

 

Windows 7 goes out of support in ~21 months, so it might be easier to just bite the bullet and get used to Windows 10.

 

 

 

 

Windows 10 is faster, lighter and long term supported I can not understand why anyone would choose windows 7 unless its to standardize with other machines. Adding "classic shell" to windows 10 brings back the traditional start button for those of us who hate the Windows 10 version. I have Windows 10 running on a 12 year old laptop even (after adding an ssd) and it works just fine, Win 7 was unusable on the same old laptop.


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