p990i Vodafone live problems

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markcraven

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#11846 14-Feb-2007 15:42

Just to let everybody know that even though the p990i is a Vodafone branded 3g phone you will not be able to access any 3g services, such as mobile tv etc. Vodafone blame Sony Ericsson and vice versa. The low down is that because it only has a full html browser (with wap 2.0) Vodafone can't identify it and will only give you the "normal" live page not the 3g live page.

Cheers

Mark

sbiddle

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#60797 14-Feb-2007 17:34

Just to clarify that the phone allows you to access the full range of 3G services. The phone is simply not Live! compatible therefore you are unable to access any services such as MobileTV which are Vodafone Live! services.

freitasm

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#60799 14-Feb-2007 17:48

Correct. One thing is being 3G, another thing is being able to access Vodafone's walled garden portal, Vodafone live!

These are distinct things. 3G services are basically data, voice, and video calls. SMS and MMS are 2G services. Anything related to Vodafone live! is not "3G", only uses 3G as a transport.

johnr

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#60802 14-Feb-2007 18:16

If you want access to all of Vodafone live 3G services purchase an approved 3G live device.

Its no one's fault you can't use the 3G vlive services!

markcraven

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#60820 14-Feb-2007 21:13

Sorry that I said all 3g services, but my point was to do with the misconception/false advertising of vodafone and that some people who buy a 3g phone will not always get all the services. Check the other forums worldwide and they all have a similar opinion. How can they say on their website that to get mobile tv you only need a 3g mobile and coverage (both of which I have). Vodafone are going to have to make things clearer, even the people in the shop didn't realise there are two vlive websites.

johnr

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#60822 14-Feb-2007 21:44

markcraven: Sorry that I said all 3g services, but my point was to do with the misconception/false advertising of vodafone and that some people who buy a 3g phone will not always get all the services. Check the other forums worldwide and they all have a similar opinion. How can they say on their website that to get mobile tv you only need a 3g mobile and coverage (both of which I have). Vodafone are going to have to make things clearer, even the people in the shop didn't realise there are two vlive websites.

Sorry I don't agree here is a link from the Vodafone NZ website

http://www.vodafone.co.nz/vlive/get_vlive.jsp

Have you got what it takes to experience everything Vodafone live! has to offer? All you need is one of our stunning new Vodafone live! mobiles. For an even richer Vodafone live! experience check out our 3G mobiles.

Can't see the SE P990 anywhere on that page.

Please correct me if I am wrong

markcraven

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#60843 15-Feb-2007 08:18

I'm not saying it's not there somewhere, but for the average person it is not clear that it has to be a vlive handset. The people in the vodafone shop didn't know that you had to have a 3g vlive handset and neither did the people on 777. All vodafone have to do is allow the opera browser access to their walled 3g vlive site. How many more 3g phones are not vlive compatible? This is a loss of customers (ie revenue), particularly as a lot of these phones are high end phones that people with a higher disposable income buy. From what I've read most of the Windows mobile 3g phones can't access all the services (due to mobile IE) unless you do a registry hack. New Zealand Herald Connect this morning is highlighting Mobile TV for the masses, but this is not going to happen if they cut a large proportion of people out. Oh and they even state "subscribers with compatible handsets and in 3g coverage areas can receive video feeds of the channels for $2.50 a week", no mention of a vlive handset!! So they have interpreted the information from vodafone just like I did and many more will as well.

johnr

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#60845 15-Feb-2007 08:29

It took me less than 20 seconds to find that info on the Vodafone website.

All I did was search " Vodafone Live "

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sbiddle

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#60846 15-Feb-2007 08:45

markcraven: I'm not saying it's not there somewhere, but for the average person it is not clear that it has to be a vlive handset. The people in the vodafone shop didn't know that you had to have a 3g vlive handset and neither did the people on 777. All vodafone have to do is allow the opera browser access to their walled 3g vlive site. How many more 3g phones are not vlive compatible? This is a loss of customers (ie revenue), particularly as a lot of these phones are high end phones that people with a higher disposable income buy. From what I've read most of the Windows mobile 3g phones can't access all the services (due to mobile IE) unless you do a registry hack. New Zealand Herald Connect this morning is highlighting Mobile TV for the masses, but this is not going to happen if they cut a large proportion of people out. Oh and they even state "subscribers with compatible handsets and in 3g coverage areas can receive video feeds of the channels for $2.50 a week", no mention of a vlive handset!! So they have interpreted the information from vodafone just like I did and many more will as well.

The people with high end handsets are not the target market for the current Live! products therefore Vodafone aren't really missing out on anything.

Personally I think Live! is a [expltive] product, Vodafone have obviously now realised their walled garden has no future hence the deals with Google (Maps, YouTube), eBay, Yahoo and MySpace. The sooner the customisation is gone the better but I just don't see where you're coming from with your comments.

I also fail to see what's wrong with The Herald's story, they quite clearly say "compatible handsets". To me this is rather straight forward.

markcraven

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#60851 15-Feb-2007 09:12

I personally don't like Live because it is walled, but I could have quite easily bought a parallel imported non branded phone saved $300 and got the same service. What advantage does the branded phone give you? My point is that vodafone should really make things clearer in their advertising and to their support staff about these new service offerings. I asked them in the shop if I could get the mobile tv and they said yes because it was a 3g handset. Hopefully the power of the consumer will open the walls and that we can buy handsets (like I did for their suitability to what I needed) rather than to get one because that will access a particular service. The phone itself is fantastic I just hoped Vodafone wouldn't turn out to be another Telecom and would lead in the mobile market. This is obviously not the case.

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#60852 15-Feb-2007 09:15

The store telling you that it works with mobile TV is another story. Take the phone back and tell them you want a refund.

freitasm

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#60862 15-Feb-2007 10:53

markcraven: I personally don't like Live because it is walled, but I could have quite easily bought a parallel imported non branded phone saved $300 and got the same service. What advantage does the branded phone give you?

No you wouldn't get the same service. The Vodafone branded firmware also comes with all the required software and DRM keys that are not available on imported handsets, meaning that you wouldn't be able to download music, access TV clips and other things...

markcraven

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#60883 15-Feb-2007 13:32

Thanks for that, it's probably good advice to other people thinking about the parallel import option. Wish I could download music but I think that's also part of the vlive problem. I like to try and do everything through the mobile device and it does not appear as an option on the normal (non 3g) live site, unless I'm missing something. Also viewing the vodafone site through the opera (full html) browser shows that they have given little thought to people viewing it on a mobile device and this from a mainly mobile phone company. Any thoughts?

johnr

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#60885 15-Feb-2007 13:37

It is NOT a Vlive problem

markcraven

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#60919 15-Feb-2007 16:48

So, what you are saying is that full music tracks can be purchased and downloaded through the normal live site and that 3g is not required?

johnr

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#60924 15-Feb-2007 17:33

Go back and read