Internet Sharing no longer working on Lumia 920 Vodafone after Amber update?

Forums › Legacy mobile platforms (Windows Mobile, Palm OS, Web OS, Symbian, Meego, Blackberry) › Internet Sharing no longer working on Lumia 920 Vodafone after Amber update?

chinagirlnz

8 posts

Wannabe Geek

#133927 8-Nov-2013 00:08

Wondering if anyone else has this problem and if they can offer a solution ...
I have a Lumia 920 running on the Vodafone NZ network, with a data plan. I was happily using Internet Sharing a couple of months ago without issues. Today I went to use it and I am no longer able to turn Internet Sharing on - I get the message:
"Connection not shared. There's no mobile data connection to share at the moment. Check your mobile settings and signal, and try again".
My dataplan is active and working. I have not changed plans or anything else recently - I can only think that the Amber update I got a couple of months back may have affected this - I haven't used the internet sharing since the update.
I tried one of the internet suggestions of creating a dummy APN via Access Point and soft re-starting etc to re-connect the data, but this did not change anything.
My phone was purchased unlocked from Australia:
Phone Details:
Manufacturer Name: RM-821_apac_australia_new_zealand_304
Mobile Operator: 000-AU
OS version: 8.0.10328.78
Carrier: Australia
Firmware version: 3049.0000.1330.0006
Access Point: Version 3.8.0.6

Apologies if this is in the wrong forum. And Thanks in advance ....

nathan

5695 posts

Uber Geek
+1 received by user: 1630
Inactive user

#929203 8-Nov-2013 00:13

what APN are you using?

chinagirlnz

8 posts

Wannabe Geek

#929218 8-Nov-2013 07:23

APN is Vodafone; i cant view the details though. Thanks Nathan ...

freitasm

BDFL - Memuneh
80646 posts

Uber Geek
+1 received by user: 41029

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#929223 8-Nov-2013 07:51

Go to Settings | access point. You can tap and hold the APN to see its details.

If you don't have it installed, here is the link: Nokia Access Point.

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

chinagirlnz

8 posts

Wannabe Geek

#929235 8-Nov-2013 08:28

Yes i have access point installed:
Connection name: Vodafone nz
internet apn access point name: vodafone
network type: IPv4
authentication type: none
thanks for any help you can give!

chinagirlnz

8 posts

Wannabe Geek

#931057 11-Nov-2013 21:52

Issue now resolved: Downloaded the new Access Point update today - version 3.9.0.0.
After installing and turning phone on and off, Internet Sharing still did not work.
Tried the other trick of setting to the dummy APN I set up earlier, and turning phone on and off.
Then switched back to 'vodafone NZ' APN.
Now, Internet Sharing works.
Just in case anyone else has this problem ....

BrentR

1315 posts

Uber Geek
+1 received by user: 75

Trusted

#931588 12-Nov-2013 16:47

Hi,

There is an update to the Access Point application which will fix this

http://www.windowsphone.com/en-nz/store/app/access-point/ce3895c7-01d0-4daf-a4c3-25c10463942d

Once installed, go to Settings > Access Point, select your network provider and it will work again.

Samsung

Shop now on Samsung phones, tablets, TVs and more (affiliate link).

SepticSceptic

2263 posts

Uber Geek
+1 received by user: 779

Trusted

#936781 18-Nov-2013 17:01

Had a similar issue on an earlier 2yo-forget-the-model-number Nokia device - Win 8 Mobile, etc, same error message
"Connection not shared. There's no mobile data connection to share at the moment. Check your mobile settings and signal, and try again".
Vodafone APN. Access Point software updated, etc
Changed APN to Black and White, and vola ! All 3G and Internet sharing available.
Interestingly, was also an Australian sourced mobile ..