WiFi connection on IPAQ HX2490B

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Forums › Legacy mobile platforms (Windows Mobile, Palm OS, Web OS, Symbian, Meego, Blackberry) › WiFi connection on IPAQ HX2490B

michaelrb1953

4 posts

Wannabe Geek

#23032 16-Jun-2008 08:48

Hi

New to forums, so hope someone can help. When I turn on my IPAQ Hx 2490b get a message "unknown card in slot 2" even though no card is installed, then requests driver. When WiFi initiated "icon goes amber" but no networks are found any ideas?
thanks
mick

freitasm

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#138292 16-Jun-2008 09:11

Is this the built-in WiFi? IF so, make sure you have a copy of all your files, synchronise one last time, and hard reset the device...

freitasm

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#138890 18-Jun-2008 08:13

I got a PM, but I prefer to keep this thread up to date.

A hard reset didn't work - but you haven't told me yet if this is a built-in wi-fi or an external card. If it's built-in Wi-Fi then it's time to send the unit to repairs. If it's an external one, make sure you installed the drivers before inserting the card again.

michaelrb1953

4 posts

Wannabe Geek

#138891 18-Jun-2008 08:19

Hi
No external unit is connected, is there a way i can check that the internal unit is working/set up correctly?
thank mick

michaelrb1953

4 posts

Wannabe Geek

#138898 18-Jun-2008 08:40

Sorry info i gave was not quite correct error message is "unknown card in socket 2" and when i go into wi-fi manager:
link status: driver not loaded
version: utility version 2.27, library version 2.34
wireless lan information: driver version: driver not loaded, F/W version: driver not loaded, MAC version: driver not loaded.

but i am unsure if these messages are what i would expect
thanks mick

freitasm

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#138900 18-Jun-2008 08:49

Ok... And is this an external wi-fi card you inserted on your Pocket PC or is this the built-in wireless?

michaelrb1953

4 posts

Wannabe Geek

#138901 18-Jun-2008 08:53

the only wifi connection is the inbuilt internal unit

freitasm

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#138902 18-Jun-2008 08:55

And you complete a hard reset, not a soft reset as recommended?

A hard reset erases everything on your device, making it look as new - you have to configure everything.

If this was indeed a hard reset and didn't help then I'd say the device needs to be repaired.

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