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Forums › Windows Phone and Windows Mobile › WiFi connection on IPAQ HX2490B


4 posts

Wannabe Geek


Topic # 23032 16-Jun-2008 08:48
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Hi

New to forums, so hope someone can help. When I turn on my IPAQ Hx 2490b get a message "unknown card in slot 2" even though no card is installed, then requests driver. When WiFi initiated "icon goes amber" but no networks are found any ideas?
thanks
mick

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BDFL - Memuneh
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Reply # 138292 16-Jun-2008 09:11
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Is this the built-in WiFi? IF so, make sure you have a copy of all your files, synchronise one last time, and hard reset the device...




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Reply # 138890 18-Jun-2008 08:13
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I got a PM, but I prefer to keep this thread up to date.

A hard reset didn't work - but you haven't told me yet if this is a built-in wi-fi or an external card. If it's built-in Wi-Fi then it's time to send the unit to repairs. If it's an external one, make sure you installed the drivers before inserting the card again.




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4 posts

Wannabe Geek


  Reply # 138891 18-Jun-2008 08:19
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Hi
No external unit is connected, is there a way i can check that the internal unit is working/set up correctly?
thank mick



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Wannabe Geek


  Reply # 138898 18-Jun-2008 08:40
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Sorry info i gave was not quite correct error message is "unknown card in socket 2" and when i go into wi-fi manager:
link status: driver not loaded
version: utility version 2.27, library version 2.34
wireless lan information: driver version: driver not loaded, F/W version: driver not loaded, MAC version: driver not loaded.

but i am unsure if these messages are what i would expect
thanks mick

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  Reply # 138900 18-Jun-2008 08:49
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Ok... And is this an external wi-fi card you inserted on your Pocket PC or is this the built-in wireless?




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4 posts

Wannabe Geek


  Reply # 138901 18-Jun-2008 08:53
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the only wifi connection is the inbuilt internal unit

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Reply # 138902 18-Jun-2008 08:55
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And you complete a hard reset, not a soft reset as recommended?

A hard reset erases everything on your device, making it look as new - you have to configure everything.

If this was indeed a hard reset and didn't help then I'd say the device needs to be repaired.




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