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Forums › Windows Phone and Windows Mobile › Please you have to help me! - Okta Touch - No sms/txt/phone


2 posts

Wannabe Geek


Topic # 30001 26-Jan-2009 16:52
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Please you guys have to help me!!!!!!!!!!!

Surely sum1 here knows whats going on with my okta touch

The problem is that i flashed to alltel then to the lastest Sprint Touch Rom

I have my HDR password and everything and i have entered that in.

However I still cant recieve/send txts or phone calls.

I have actually tried almost everything

Is there anyone out there that can help me with my problem.

Please I have been trying for 3 days straight and im sick of it lol

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939 posts

Ultimate Geek
+1 received by user: 16

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  Reply # 192167 26-Jan-2009 18:57
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Find another disconnected Telecom phone, go to a Telecom store and get them to do an ESN change with your number to the disconnected phone. Once this is complete, move your phone number back to your Okta Touch with another ESN change.*

Alternatively, you can use a connected phone, but you'd be asking for an ESN swap instead.
It's worth noting that you could ring *123 to do this, too.

This should fix your problems Smile




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9 posts

Wannabe Geek


  Reply # 192540 28-Jan-2009 18:40
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Yeah, the above might work however; it also may not!

If it didnt work can you provide a little more info on the upgrade process? Did you let the carrier optimization run or not? Are you
getting IOTA messages left right and centre?

I think at one stage fiddling with my vogue I had similar issues and couldn't use to txt, call etc. I ran the TNZ Carrier Customization which sussed everything out I assume by applying the settings for the Telco network here in NZ.

You can email me if you like if you cant find the cab somewhere on the net, I'm sure I still have it somewhere. phynn@orcon.net.nz

Cheers & good luck!

939 posts

Ultimate Geek
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  Reply # 192546 28-Jan-2009 18:57
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thinker:
Yeah, the above might work however; it also may not!


That's true, yes, but it's true of most things - tbh, I class that as FUD.

I understand that you're trying to help, but dismissing someones idea - especially when i've confirmed this as a fix for many many devices in a similar situation - it a little harsh.

In addtition, it's well known you have problems regarding certain policies and procedures - just please don't let this come through while you're trying to help people. It really is best to look at each situation differently and objectively at that.




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2 posts

Wannabe Geek


  Reply # 193357 2-Feb-2009 10:33
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Thanks for all the replies

When i upgraded i didnt let the alltell customizations run however i forgot about the sprint customizations lol

I tried the TNZ cab so i will bring it in to telecom 2day and swap the number back over on2 it

Once again thanks

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