Problem connecting Qtek-S100 via Bluetooth to my Laptop to ActiveSync

Forums › Legacy mobile platforms (Windows Mobile, Palm OS, Web OS, Symbian, Meego, Blackberry) › Problem connecting Qtek-S100 via Bluetooth to my Laptop to ActiveSync

kevsahl

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#5110 29-Sep-2005 13:31

I can't seem to get ActiveSync to work via a USB Bluetooth adapter with my PC. Both devices say they see each other, but when I open ActiveSync on my S100, it says not connected, while my PC Bluetooth connection says "connected." Any ideas.

Thanks,

Kevin

freitasm

BDFL - Memuneh
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#20737 29-Sep-2005 16:14

Start by checking your personal firewall settings. Then check that yout Bluetooth device is not connected to a USB HUB - and make sure the USB is working ok.

Even though other devices may work fine, the USB may be at fault - in some cases around here people reported success after installing a new USB card.

kevsahl

26 posts

Geek

#20761 30-Sep-2005 01:32

I looked at the Firewall settings and the active sync exceptions are listed and checked. I guess I could try to re-install the BlueTooth adapter, but it worked perfectly with my 9300 Nokia. It's simply no playing nice with the Qtek.

Kevin

freitasm

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#20765 30-Sep-2005 02:19

Have you checked each step of the configuration through our Bluetooth Guides? What you are describing can be caused by firewall problems, or a malfunctioning USB adapter, or using a USB HUB or by selecting the wrong COM port on ActiveSync on your PC.

kevsahl

26 posts

Geek

#20766 30-Sep-2005 02:35

Mauricio,

Thanks for the reply. When I open ActiveSync I only have three options for connection: Com4, Com5, and IR, under Connection Settings. Could it be that my ActiveSync is not up to date or able to handle Bluetooth? I have not gone through you guides, but I will try it today.

Kevin