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Topic # 5898 7-Dec-2005 07:37
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Hi,
I've been trying to get pop access to gmail from my pocket PC, have tried various settings but it just shows "connecting... logging on ... sending & receiving ... disconnecting ... finished" and nothing comes through. I've tried using pop.gmail.com:995 and pop.gmail.com, I have tried with and without SSL. I can web browse to the site easy enough but would rather not have to.

Can someone please put up an exact list of what is required to make this work? Will it work with the native software? Do I need something else like this WebIS Mail?

Cheers

Wigs

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BDFL - Memuneh
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Reply # 24331 7-Dec-2005 08:03
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It should work on Inbox, no need for third party software. You must use SSL and the specified ports in the configuration guide provided by Google on their support pages for Outlook configuration. The format is (correctly as you used) [server]:[port].





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Reply # 24334 7-Dec-2005 08:34
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I have successfully used Gmail on several pockets pcs using those settings...
I always use smtp.xtra.co.nz for outgoing mail if im on Telecoms fixed or mobile networks though - it seems to be much quicker for sending.




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Reply # 24345 7-Dec-2005 08:55
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okay, so it should work and I seem to have issues with it.

My settings are...

E-mail Setup
(1/4): Email Address, "my_addy@gmail.com"
(2/4): Name = "my name", Username = "my_addy@gmail.com", Password = "*******", Save Password ticked
(3/4): Account type = "POP3", Name = "Gmail"
(4/4): Incoming mail = "pop.gmail.com:995", outgoing mail = "smtp.vodaphone.net.nz", Domain = "" (blank)
Options (1/3): Connect and check for messages every "15" mins = ticked, Connection = "Work or Internet"
Options (2/3): ... Require SSL connection ticked, Outgoing mail requires authentication is unticked.
Options (3/3): Get headers - include 2KB of message body.

I know some of those settings are irrelevant but I wanted to be fairly complete.

What have I got set wrong? I can access other pop-email accounts okay but not this one.
I'm pretty sure it will be a simple fix but ... it is eluding me at the moment.

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Reply # 24346 7-Dec-2005 09:08
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It's all working for me. Here's your problem:

First of all it's "smtp.vodafone.co.nz" (not vodaphone). When a smtp server is invalid the Inbox show an incorrect error "Can't connect to incoming server" when it should be "Can't connect to outgoing server".

Next, don't use this smtp server. It will only be available when connecting via Paradise, TelstraClear or Vodafone.

Instead, use the smtp.google.com:465 smtp.gmail.com:465 as in the GMAIL Outlook instructions. This smtp server will work in any network.





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Reply # 24347 7-Dec-2005 09:12
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Also, there's a setting on Inbox to download only messages received in the last [n] days. If your GMAIL account is not very busy it may not have anything to download. Uncheck that option on Inbox in your Pocket PC.

And make sure to check the POP settings on GMAIL:










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Reply # 24350 7-Dec-2005 09:30
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Thanks for that, I have adjusted the settings to all gmail ones but no luck.

Are you sure it is smtp.vodafone.co.nz? I read another of your posts where it mentioned smtp.vodafone.net.nz ... (http://www.geekzone.co.nz/forums.asp?ForumId=10&TopicId=203) ... this was one of the first posts I found when using the Geekzone google search.

That said it makes no difference. Also the Gmail pop & smtp settings are shown in the gmail help as smtp & pop.gmail.com not .google.com ... I tried google.com just in case but that is really wrong :-)

My Gmail account is very busy as I forward all work emails to it as I don't have external access to my work email system so plenty of traffic there every day.

I have pop access to the gmail account at home no problem. Just not on my PDA.

I just cannot seem to join the dots on this one. Slightly frustrating.



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Reply # 24352 7-Dec-2005 09:39
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Slightly more progress ... I double checked the POP forwarding settings at gmail.google.com and made sure it was set to 'enable pop for all mail, (even mail that has already been downloaded)'. When I tried to get the mail with the PDA it now shows receiving 0/449 and then logs off. I try again and it shows 1/449 and logs off. Keep on trying and it showing 1/449. Nothing comes down though. Weird!

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Reply # 24354 7-Dec-2005 09:48
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Wiggly: Thanks for that, I have adjusted the settings to all gmail ones but no luck.

Are you sure it is smtp.vodafone.co.nz? I read another of your posts where it mentioned smtp.vodafone.net.nz ... (http://www.geekzone.co.nz/forums.asp?ForumId=10&TopicId=203) ... this was one of the first posts I found when using the Geekzone google search.
Ooops. Yes, it's smtp.vodafone.net.nz (but not vodaphone as you posted in your message). It resolves to smtp.paradise.net.nz (same IP address).

And yes, it's gmail.com - no morning coffee yet.








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