sdav:Paulthagerous: Well MightyApe, this is the first and last time I will order from you. When I called up to enquire about them possibly dropping the price given what JB were doing, and more importantly the free poster, she questioned why they would do that on an order that has already paid. This is despite them telling me previously that I could cancel the order until the day before the game was ready to go.
Apparently the only way around it would be for them to send it to me, then for me to send it back to them. Given I wouldn't get a refund on the shipping, and it sounds like the shipping back is at my own expense, I can't be bothered cancelling it.
Not impressed. Will stick to brick and mortar stores in future. At least they can't hide behind a phone.
Sorry if I have misinterpreted what you have said but by pre-ordering with Mighty Ape haven't you agreed to a contract at that price? I'm not defending Mighty Ape or criticising you just trying to look at it from both angles. Did you pre-order because you were worried you would miss out and desperately wanted GTA on the first day? Because then I guess Mighty Ape are saying that was the risk you took. But then how does their price match work because under their Pre Order page it says "If you pre-order an item and the price drops before the release date, you’ll pay the cheaper price."
Can't you just cancel your order like you said and go to JB HiFi? It's still a few days before release. Maybe try calling again and speaking to someone else? I have always found their service pretty good.
All said and done, they should drop the price for you in the interest of good customer service and their core values :-P
From my point of view: I was told I could cancel it until the credit card payment went through, and that it would only go through on the day before the game comes out. Therefore I expected to still be able to cancel it today. Had they sent it and I tried to cancel it then fair enough for them to say no. Having never bought anything from them before I don't know if it is standard practice to charge the credit card a week in advance and whether the first woman was wrong, or if the second one just didn't want to help. I was told 2 different things by 2 different people.
And I am much more interested in getting the poster than saving the $3.90 the shipping costs, as I like the collectable bits. Though given I had pre ordered the deluxe version 19 months ago (as per OP) that is kind of a given :)