After upgrading to VDSL not all the jackpoints are working?

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › After upgrading to VDSL not all the jackpoints are working?

1 | 2 | 3 | 4 | 5

9652 posts

Uber Geek
+1 received by user: 15606

Trusted

Lifetime subscriber

#1376124 29-Aug-2015 15:50

yudumcan: Ok I finally managed to talk to someone! They said if there's a fault and house needs rewiring it's $200. Technician said she'll run a line test today and I'll give them a call tomorrow to see if the line is faulty or not.

And she said if I have naked broadband I don't need a master filter. [TRUE - BUT ONLY IF your old wiring is disconnected and only one line (to the VDSL jack) remains]

She also suggested that I should connect with an ethernet cable and run the speedtest again ... [TRUE - ALWAYS test by Ethernet]
and if I get more than 10Mbps download that means I'm on standard VDSL connection. [BOLLOCKS]

So if none of the above happens does that mean I'll need rewiring? [PROBABLY - depends on the line test - which they should have done BEFORE installing]

Cheers

So what are your speeds via Ethernet?

Sideface

RunningMan

9191 posts

Uber Geek
+1 received by user: 4842

#1376125 29-Aug-2015 16:02

yudumcan: [snip] And she said if I have naked broadband I dont need a master filter.

Not strictly true. If and only if you have only a single outlet with no wiring stubs, then you don't need a master filter. Otherwise, you do need one.

A master filter has 2 purposes:

1) filtering out xDSL frequencies from the POTS line - this is why you have been told you don't need one, as you have no POTS on a naked connection. Basically this stops the xDSL interfering with everything else.

2) Isolating any internal wiring issues in the house from the xDSL connection to provide a sound transmission line - this part is almost always overlooked by unskilled tech support advice. This stops everything else interfering with the xDSL connection - important for ADSL and very important for VDSL.

Remember that VDSL operates at far higher frequencies than ADSL or POTS, and wiring that worked OK for voice doesn't work well and was never designed to work with VDSL.

If you are in Auckland or Waikato, PM coffeebaron on these forums - IIRC his price for a master splitter instal is less than the $200 Chorus cost.

RunningMan

9191 posts

Uber Geek
+1 received by user: 4842

#1376127 29-Aug-2015 16:04

If you want some more info on how your home wiring can be the issue, read this -

http://www.geekzone.co.nz/sbiddle/8357

yudumcan

84 posts

Master Geek
+1 received by user: 4

#1376166 29-Aug-2015 16:45

Sideface:
yudumcan: Ok I finally managed to talk to someone! They said if there's a fault and house needs rewiring it's $200. Technician said she'll run a line test today and I'll give them a call tomorrow to see if the line is faulty or not.

And she said if I have naked broadband I don't need a master filter. [TRUE - BUT ONLY IF your old wiring is disconnected and only one line (to the VDSL jack) remains]

She also suggested that I should connect with an ethernet cable and run the speedtest again ... [TRUE - ALWAYS test by Ethernet]
and if I get more than 10Mbps download that means I'm on standard VDSL connection. [BOLLOCKS]

So if none of the above happens does that mean I'll need rewiring? [PROBABLY - depends on the line test - which they should have done BEFORE installing]

Cheers

So what are your speeds via Ethernet?

Sorry mate, I'm at work now but busting to try it when I get home. will definitely let you guys know..

cheers

yudumcan

84 posts

Master Geek
+1 received by user: 4

#1376168 29-Aug-2015 16:52

RunningMan:
yudumcan: [snip] And she said if I have naked broadband I dont need a master filter.

Not strictly true. If and only if you have only a single outlet with no wiring stubs, then you don't need a master filter. Otherwise, you do need one.

A master filter has 2 purposes:

1) filtering out xDSL frequencies from the POTS line - this is why you have been told you don't need one, as you have no POTS on a naked connection. Basically this stops the xDSL interfering with everything else.

2) Isolating any internal wiring issues in the house from the xDSL connection to provide a sound transmission line - this part is almost always overlooked by unskilled tech support advice. This stops everything else interfering with the xDSL connection - important for ADSL and very important for VDSL.

Remember that VDSL operates at far higher frequencies than ADSL or POTS, and wiring that worked OK for voice doesn't work well and was never designed to work with VDSL.

If you are in Auckland or Waikato, PM coffeebaron on these forums - IIRC his price for a master splitter instal is less than the $200 Chorus cost.

I don't think we'll ever use a phone line and even the house is big and has 5 sockets we'll need 1 socket to work which is in the living room and I need to connect my TV box via ethernet cable. That's also where we all hangout and use 90% of the internet there and it's also the most central place in the house. Do you reckon I'll still need a master filter then?

RunningMan

9191 posts

Uber Geek
+1 received by user: 4842

#1376182 29-Aug-2015 18:25

yudumcan:
RunningMan:
yudumcan: [snip] And she said if I have naked broadband I dont need a master filter.

Not strictly true. If and only if you have only a single outlet with no wiring stubs, then you don't need a master filter. Otherwise, you do need one.

A master filter has 2 purposes:

1) filtering out xDSL frequencies from the POTS line - this is why you have been told you don't need one, as you have no POTS on a naked connection. Basically this stops the xDSL interfering with everything else.

2) Isolating any internal wiring issues in the house from the xDSL connection to provide a sound transmission line - this part is almost always overlooked by unskilled tech support advice. This stops everything else interfering with the xDSL connection - important for ADSL and very important for VDSL.

Remember that VDSL operates at far higher frequencies than ADSL or POTS, and wiring that worked OK for voice doesn't work well and was never designed to work with VDSL.

If you are in Auckland or Waikato, PM coffeebaron on these forums - IIRC his price for a master splitter instal is less than the $200 Chorus cost.

I don't think we'll ever use a phone line and even the house is big and has 5 sockets we'll need 1 socket to work which is in the living room and I need to connect my TV box via ethernet cable. That's also where we all hangout and use 90% of the internet there and it's also the most central place in the house. Do you reckon I'll still need a master filter then?

Yes, you need a maste filter, unless you can get a single line from your ETP to where your modem is. Those extra jack points have a very significant negative impact on your connection, even with nothing plugged into them.

Lego

Shop now for Lego sets and other gifts (affiliate link).

coffeebaron

6304 posts

Uber Geek
+1 received by user: 3567

Trusted

Lifetime subscriber

#1376204 29-Aug-2015 21:18

There is no difference in the amount of work required between rewiring with a master filter or with no master filter. So basically, yes you need a master filter installed.

Rural IT and Broadband support.

Broadband troubleshooting and master filter installs.
Starlink installer - one month free: https://www.starlink.com/?referral=RC-32845-88860-71
Wi-Fi and networking
Cel-Fi supply and installer - boost your mobile phone coverage legally

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

yudumcan

84 posts

Master Geek
+1 received by user: 4

#1376288 30-Aug-2015 09:08

Sideface:
yudumcan: Ok I finally managed to talk to someone! They said if there's a fault and house needs rewiring it's $200. Technician said she'll run a line test today and I'll give them a call tomorrow to see if the line is faulty or not.

And she said if I have naked broadband I don't need a master filter. [TRUE - BUT ONLY IF your old wiring is disconnected and only one line (to the VDSL jack) remains]

She also suggested that I should connect with an ethernet cable and run the speedtest again ... [TRUE - ALWAYS test by Ethernet]
and if I get more than 10Mbps download that means I'm on standard VDSL connection. [BOLLOCKS]

So if none of the above happens does that mean I'll need rewiring? [PROBABLY - depends on the line test - which they should have done BEFORE installing]

Cheers

So what are your speeds via Ethernet?

coffeebaron: There is no difference in the amount of work required between rewiring with a master filter or with no master filter. So basically, yes you need a master filter installed.

These are the results after with the ethernet cable connected to the main computer.

This is the first test I did with my laptop on the day VDSL was connected.

Sideface

9652 posts

Uber Geek
+1 received by user: 15606

Trusted

Lifetime subscriber

#1376307 30-Aug-2015 09:31

yudumcan:

coffeebaron: There is no difference in the amount of work required between rewiring with a master filter or with no master filter. So basically, yes you need a master filter installed.

These are the results after with the ethernet cable connected to the main computer.

This is the first test I did with my laptop on the day VDSL was connected.

Better than wireless, as expected.
My advice would be to pay for rewiring and a master filter - you may get a decent VDSL connection out of it - and if not your ADSL connection will be improved.
No way is 2Degrees going to pay for it - they are cheaper for a reason.

Sideface

yudumcan

84 posts

Master Geek
+1 received by user: 4

#1376456 30-Aug-2015 15:42

Sideface:
yudumcan:

coffeebaron: There is no difference in the amount of work required between rewiring with a master filter or with no master filter. So basically, yes you need a master filter installed.

These are the results after with the ethernet cable connected to the main computer.

This is the first test I did with my laptop on the day VDSL was connected.

Better than wireless, as expected.
My advice would be to pay for rewiring and a master filter - you may get a decent VDSL connection out of it - and if not your ADSL connection will be improved.
No way is 2Degrees going to pay for it - they are cheaper for a reason.

thanks mate, how much speed boost should I expect if I get rewiring and master filter? I just did another test on wifi connection it's 12mbps/5mbps. What's confusing is it's same numbers when tested with ethernet and wifi

cheers

Aredwood

3885 posts

Uber Geek
+1 received by user: 1749

#1376457 30-Aug-2015 15:59

The numbers are the same due to your Wifi being faster than your VDSL currently. (so the VDSL is the speed bottleneck) But a good VDSL connection can easily go faster than N Wifi. So testing via Ethernet is always important to make sure that Wifi congestion / problems are not the issue.

Geekzone support

Support Geekzone with one-off or recurring donations Donate via PressPatron.

Jase2985

13735 posts

Uber Geek
+1 received by user: 6217

ID Verified

Lifetime subscriber

#1376458 30-Aug-2015 15:59

dont let the results confuse you, both sets point to a crap connection

as for the speed you could expect after the work, who know, but its likely to be a bit better than what you have now

yudumcan

84 posts

Master Geek
+1 received by user: 4

#1376460 30-Aug-2015 16:13

Aredwood: The numbers are the same due to your Wifi being faster than your VDSL currently. (so the VDSL is the speed bottleneck) But a good VDSL connection can easily go faster than N Wifi. So testing via Ethernet is always important to make sure that Wifi congestion / problems are not the issue.

just saw your speedtest signature comparing to mine you're living in heaven :)) so do you reckon I should get it rewired and will it help to speed it up?

cheers

yudumcan

84 posts

Master Geek
+1 received by user: 4

#1376461 30-Aug-2015 16:15

Jase2985: dont let the results confuse you, both sets point to a crap connection

as for the speed you could expect after the work, who know, but its likely to be a bit better than what you have now

I'm sure house's wiring is crap but I'll be very happy if I could get 20Mbps down or Am I dreaming?

cheers

Sideface

9652 posts

Uber Geek
+1 received by user: 15606

Trusted

Lifetime subscriber

#1376463 30-Aug-2015 16:31

Your speeds are terrible with both ethernet and wireless.
You can reasonably assume that your house wiring is a large part of the problem.
Nobody can give you numbers for your speeds after rewiring - except that they will probably be significantly better than you are getting now.
A lot depends upon how far away you are from your local exchange or cabinet.

EDIT: My personal bias is that VDSL should ALWAYS be installed with a master filter and new wiring - I think that it should be mandatory, even for naked VDSL.
Old copper wires, crappy installations, and VDSL do not mix well.

Sideface

1 | 2 | 3 | 4 | 5