2 modems on Spark VDSL

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conorseed

11 posts

Geek

Topic # 151301 20-Aug-2014 17:54

Hey there :)

We just recently upgraded from ADSL to VDSL at work. We run two networks - one for general staff, the other for production.

Spark sent a new modem, which is now set up and working perfectly for general staff use.

I also have a Cisco modem (capable of PPoE) I'm using for the production team, but it doesn't put out an internet connection - annoying. I've tried lots of possible combinations for settings but can't get it to work!!

Any ideas of what settings I need to use to get it to work?

Thanks heaps for your time :)

RunningMan

4960 posts

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Reply # 1112280 20-Aug-2014 18:00

Vlan 10 on the wan side?

RunningMan

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Reply # 1112293 20-Aug-2014 18:19

And make sure the service name is blank

conorseed

11 posts

Geek

Reply # 1112352 20-Aug-2014 19:37

Hey runningman!

Thanks for the response. Can you give some more detail as to what you're meaning? Thanks :)

RunningMan

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Reply # 1112363 20-Aug-2014 20:12

You will need a router than can tag traffic on the wan interface with VLAN 10. Not all routers will have this function. Where you put the PPPoE username and password if there is a service name field make sure it is left blank

Spyware

2004 posts

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Reply # 1112367 20-Aug-2014 20:20

One person supports this post

conorseed: Hey there :)

I also have a Cisco modem (capable of PPoE) I'm using for the production team, but it doesn't put out an internet connection - annoying. I've tried lots of possible combinations for settings but can't get it to work!!

Thanks heaps for your time :)

Post your running config, how can we guess what you've done wrong.

Ross

Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+

Speed Test

conorseed

11 posts

Geek

Reply # 1112466 20-Aug-2014 22:03

Hey :)

Runningman: Sorry I'm a noob. Can you explain what you mean by "You will need a router than can tag traffic on the wan interface with VLAN 10."

Spyware: Sorry about that. Noob to the forums.... Find the config I have been using on the Cisco below.

Spyware

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Reply # 1112504 20-Aug-2014 23:19

3 people support this post

It isn't possible to read from the capture. We thought you had a real Cisco rather than a Linksys. If no vlan tagging capability your out of luck. Given you didn't even provide the model number not even possible to determine if has VDSL2 interface.

Ross

Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+

Speed Test

RunningMan

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Reply # 1113015 21-Aug-2014 17:49

One person supports this post

What model number is your modem?

nigelj

854 posts

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Reply # 1113019 21-Aug-2014 17:54

One person supports this post

conorseed: Hey :)

Runningman: Sorry I'm a noob. Can you explain what you mean by "You will need a router than can tag traffic on the wan interface with VLAN 10."

Spyware: Sorry about that. Noob to the forums.... Find the config I have been using on the Cisco below.

Zooming in a lot, it seems the radio boxes are (*) PVC ( ) ADSL ( ) <something>, are you sure that is a VDSL2+ compatible modem?