Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


5 posts

Wannabe Geek


Topic # 191056 21-Jan-2016 19:13
Send private message

I have a Netcomm wireless nfv4 modem and my internet drops out every day at least once. I have called spark and they just say that it is an unsuppotred 3rd party modem and i do not want to buy a new modem if it is not going to help, So if any one can help. I am also on VDSL


Create new topic
7736 posts

Uber Geek
+1 received by user: 2556

Subscriber

  Reply # 1476335 21-Jan-2016 19:17
Send private message

what is dropping? the DSL or internet?

 

have your tried another device to rule out your connection?

 

 




5 posts

Wannabe Geek


  Reply # 1476338 21-Jan-2016 19:30
Send private message

All is says on chrome is that the dns server cant connect.

 

I have not tried another device as i don't wont to buy one if it is not going to fix it and waste money.


7736 posts

Uber Geek
+1 received by user: 2556

Subscriber

  Reply # 1476340 21-Jan-2016 19:35
One person supports this post
Send private message

look the device next time, it has pretty LED's for that reason :)

 

also try access the web interface of the modem and see what that tells you




5 posts

Wannabe Geek


  Reply # 1476357 21-Jan-2016 19:44
Send private message

i do look at the leds but nothing changes and it looks like it should be working fine.


27050 posts

Uber Geek
+1 received by user: 6503

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1476360 21-Jan-2016 19:48
Send private message

Without a lot more information it's pretty hard to disagnose your fault.

 

Assuming your NF4V was purchased standalone and is not ISP branded (Orcon for example) it may have old firmware. A DNSmasq related issue was fixed well over a year ago, have you upgraded your firmware?

 

If your router is ISP branded it'll also no longer be able to receive automatic updates from your ISP as it'll no longer be managed.

 

 


7736 posts

Uber Geek
+1 received by user: 2556

Subscriber

  Reply # 1476361 21-Jan-2016 19:48
Send private message

and the web interface?

 

 

 

does it happen on every device?




5 posts

Wannabe Geek


  Reply # 1476395 21-Jan-2016 20:10
Send private message

yes it does happen on every device.


964 posts

Ultimate Geek
+1 received by user: 416

Trusted
Subscriber

  Reply # 1476416 21-Jan-2016 21:16
Send private message

I had a similar problem. Try putting the DNS servers in the properties for IPv4 and see if that helps.






212 posts

Master Geek
+1 received by user: 69


  Reply # 1476421 21-Jan-2016 21:32
Send private message

According to the User guide under the management section of the web interface you can view system log.

 

After it recovers from the next dropout have a look in there and tell us what it says.

 

Is there any pattern to when it drops out? Are you getting dropouts on wireless, wired or both?

 

If it's just wireless is your microwave going at the same time or anything else like that?


21449 posts

Uber Geek
+1 received by user: 4354

Trusted
Subscriber

  Reply # 1476457 21-Jan-2016 23:11
Send private message

My NF4Vs have been crashing a bit recently. Both of them on different connections just die. Cant get web interface, cant ping them, needs a power cycle to come back. Been stable for years, and then 3x on snap and 2x on bigpipe in the last month have crashed. Wonder if its something to do with 998 change over or something?





Richard rich.ms

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.