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frednu

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#201949 11-Sep-2016 11:41
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I got UFB and a Slingshot-supplied GF1V router just over a week ago. Previously I did not have Wi-Fi. My Samsung S4 connects to the Wi-Fi fine. The giveaway Pendo tablet from Singshot connects to Wi-Fi fine. But my stock HP Pavilion 500-400a PC running Windows 10 has trouble connecting to the Wi-Fi. I installed the Win 10 Anniversary Update and then the PC connected to Wi-Fi. But now it no longer connects. The PC has a Broadcom BCM43142 802.11 bgn Wi-Fi Adapter.

I ran a diagnostics check and it found:

Pre-Association and Association
   Connectivity settings provided by hardware manufacturer (IHV): No
   Security settings provided by hardware manufacturer (IHV): No
   Profile matches network requirements: Success
   Pre-association status: Success
   Association status: Fail 0x00038002
   Association reason code: 0x00000002

I have little tech knowledge about Wi-Fi and have no idea what that means.

 

Any advice will be appreciated. Thanks.


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solutionz
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  #1627363 11-Sep-2016 11:55
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Try changing your routers 2.4ghz wifi channel to 1, 6 or 11: http://www.geekzone.co.nz/sbiddle/8728



robjg63
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  #1627379 11-Sep-2016 12:56
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solutionz: Try changing your routers 2.4ghz wifi channel to 1, 6 or 11: http://www.geekzone.co.nz/sbiddle/8728

Found at work some dell and HP laptops are cranky as hell on some WiFi connections.
The advice above is a very good place to start.




Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler


freitasm
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  #1627605 11-Sep-2016 21:46
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And make sure WiFi driver is not configured for US.




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Rickles
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  #1627623 11-Sep-2016 22:42
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What do you mean by won't connect?

 

Does the wifi network name (SSID) show up on your HP Pavilion PC as an available network connection?

 

If it does, can you manually connect?

 

 


frednu

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  #1628964 13-Sep-2016 22:24
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Thanks for the replies. I tried to see if the WiFi driver was configured for the US, but I couldn't find any such settings. But in the process of checking I stumbled on a check for an updated driver (I had previously tried to check for one, but not in the right way apparently). Anyway this time I seemed to get an updated driver and bingo, now I'm connected. I will wait to see whether it still works after a few reboots before I consider it fixed for sure, but so far so good. thanks again.


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