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Topic # 206181 13-Dec-2016 11:39
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Hey guys, so I need some help with the speeds I'm getting with the new Spark plan.

 

It is estimated that I should be getting roughly 7-900mbs down and around 400mbs Up.

When I do a wired test I only get max speeds of 140 Down and Up.

I called spark and they said my line and plans are fine, maybe there is some setting in the D7000 that is limiting the speeds from the ONT?

looking forward to anyone's reply.

Cheers.


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  Reply # 1686983 13-Dec-2016 11:52
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How old is your PC and what browser are you using?

 

 


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  Reply # 1687015 13-Dec-2016 11:59
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Those estimates are based on using the Spark supplied HG659b, and doing a wired test from a modern PC with a very very clean windows install using a browser with no plugins, etc...

 

I'm NOT saying that your system shouldn't give better speeds than it does now, but in over a dozen escalated cases I have looked at, only 1 or 2 were issues outside the customer network (PC, network, router).

 

Do you have a 659b to test with? Have you tried all browsers? Is your PC up to spec? What fibre plan were you on previously (were you on one previously?)

 

I note also some complaints about that Netgear router, with at least one person reporting that download speeds were utterly crippled by any upstream traffic.

 

 

 

Cheers - N

 

 


 
 
 
 




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  Reply # 1687027 13-Dec-2016 12:06
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sbiddle:

 

How old is your PC and what browser are you using?

 

 

 

 

 

 

PC is about 2 years old (Custom Build) and I was testing off of Chrome > speedtest.net




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  Reply # 1687032 13-Dec-2016 12:11
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Talkiet:

 

Those estimates are based on using the Spark supplied HG659b, and doing a wired test from a modern PC with a very very clean windows install using a browser with no plugins, etc...

 

I'm NOT saying that your system shouldn't give better speeds than it does now, but in over a dozen escalated cases I have looked at, only 1 or 2 were issues outside the customer network (PC, network, router).

 

Do you have a 659b to test with? Have you tried all browsers? Is your PC up to spec? What fibre plan were you on previously (were you on one previously?)

 

I note also some complaints about that Netgear router, with at least one person reporting that download speeds were utterly crippled by any upstream traffic.

 

 

 

Cheers - N

 

 

 

 

I have not received the HG 659b, not sure I am going to receive one as I was previously on the 200/200 plan. I swapped out the Black router(spark supplied) with the Nighthawk I bought. Stats for the D7000 are below:

 

http://www.netgear.com/home/products/networking/dsl-modems-routers/D7000.aspx?cid=wmt_netgear_organic

 

 

 

My PC is custom built so I would say its still good, I also done the test off my MBP 09 and getting the same results 140 up and down.


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  Reply # 1687033 13-Dec-2016 12:14
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Philskeez:

 

Talkiet:

 

Those estimates are based on using the Spark supplied HG659b, and doing a wired test from a modern PC with a very very clean windows install using a browser with no plugins, etc...

 

I'm NOT saying that your system shouldn't give better speeds than it does now, but in over a dozen escalated cases I have looked at, only 1 or 2 were issues outside the customer network (PC, network, router).

 

Do you have a 659b to test with? Have you tried all browsers? Is your PC up to spec? What fibre plan were you on previously (were you on one previously?)

 

I note also some complaints about that Netgear router, with at least one person reporting that download speeds were utterly crippled by any upstream traffic.

 

 

 

Cheers - N

 

 

 

 

I have not received the HG 659b, not sure I am going to receive one as I was previously on the 200/200 plan. I swapped out the Black router(spark supplied) with the Nighthawk I bought. Stats for the D7000 are below:

 

http://www.netgear.com/home/products/networking/dsl-modems-routers/D7000.aspx?cid=wmt_netgear_organic

 

 

 

My PC is custom built so I would say its still good, I also done the test off my MBP 09 and getting the same results 140 up and down.

 

 

 

 

What speedtest.net server are you using? please post the link to one of the results... (Not a screenshot - the actual result LINK it gives you)

 

Cheers - N


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  Reply # 1687038 13-Dec-2016 12:25
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You're testing on your local speed test server?

I've got the R7000, not D7000, but for gigabit I needed to enable cut through forwarding (CTF). I went from ~400 to ~900 with that change. Don't know where you'd find it in the D7000 menu tree (or even if it exists in the D7000 menu tree).



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  Reply # 1687054 13-Dec-2016 13:07
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mdf: You're testing on your local speed test server?

I've got the R7000, not D7000, but for gigabit I needed to enable cut through forwarding (CTF). I went from ~400 to ~900 with that change. Don't know where you'd find it in the D7000 menu tree (or even if it exists in the D7000 menu tree).

 

 

 

 

 

Yep just checked to see if D7000 has that option, unfortunately dont have that option haha. Just got off the phone with Spark regarding the fiber modem and it looks like I can go pick one up from a store near by.

Question now is - would it be smart to bridge the HG659b with the D7000?

Cheers


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  Reply # 1687056 13-Dec-2016 13:09
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Lots of people assume their "high end" router that cost them lots of money will be vastly superior than the HG659b supplied by Spark but unfortunately this is not the case. There have already been plenty of threads on here since the launch of Gigabit from people with routers that are simply incapable of routing anywhere near 1Gbps WAN->LAN




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  Reply # 1687057 13-Dec-2016 13:15
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Talkiet:

 

Philskeez:

 

Talkiet:

 

Those estimates are based on using the Spark supplied HG659b, and doing a wired test from a modern PC with a very very clean windows install using a browser with no plugins, etc...

 

I'm NOT saying that your system shouldn't give better speeds than it does now, but in over a dozen escalated cases I have looked at, only 1 or 2 were issues outside the customer network (PC, network, router).

 

Do you have a 659b to test with? Have you tried all browsers? Is your PC up to spec? What fibre plan were you on previously (were you on one previously?)

 

I note also some complaints about that Netgear router, with at least one person reporting that download speeds were utterly crippled by any upstream traffic.

 

 

 

Cheers - N

 

 

 

 

I have not received the HG 659b, not sure I am going to receive one as I was previously on the 200/200 plan. I swapped out the Black router(spark supplied) with the Nighthawk I bought. Stats for the D7000 are below:

 

http://www.netgear.com/home/products/networking/dsl-modems-routers/D7000.aspx?cid=wmt_netgear_organic

 

 

 

My PC is custom built so I would say its still good, I also done the test off my MBP 09 and getting the same results 140 up and down.

 

 

 

 

What speedtest.net server are you using? please post the link to one of the results... (Not a screenshot - the actual result LINK it gives you)

 

Cheers - N

 



Will send through a link tonight.

Has anyone managed to get gig speeds from ONT to D7000? I havent seen any posts around with the D7000.




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  Reply # 1687061 13-Dec-2016 13:20
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sbiddle:

 

Lots of people assume their "high end" router that cost them lots of money will be vastly superior than the HG659b supplied by Spark but unfortunately this is not the case. There have already been plenty of threads on here since the launch of Gigabit from people with routers that are simply incapable of routing anywhere near 1Gbps WAN->LAN

 

 

 

 

True. I fall in that category lol. So are you saying that the D7000 cant produce the 1GB speeds through the ONT? and should just opt to grab the HG659b?


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  Reply # 1687067 13-Dec-2016 13:31
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Philskeez:

 

sbiddle:

 

Lots of people assume their "high end" router that cost them lots of money will be vastly superior than the HG659b supplied by Spark but unfortunately this is not the case. There have already been plenty of threads on here since the launch of Gigabit from people with routers that are simply incapable of routing anywhere near 1Gbps WAN->LAN

 

 

 

 

True. I fall in that category lol. So are you saying that the D7000 cant produce the 1GB speeds through the ONT? and should just opt to grab the HG659b?

 

 

No, he's just saying that it's possible that is the case... And if he's not saying that, then he should be :-)

 

Try the 659 and let's go from there.

 

 

 

Cheers - N


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  Reply # 1687069 13-Dec-2016 13:35
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Hardware is an important factor in routing performance but I'd be astonished if the D7000 capped out at 140mbps in any use case. It's got the exact same hardware as the R7000 (Broadcom BCM63138 @ 1Ghz + 256MB RAM), which as discussed in this thread should be capable of doing close to half a gigabit without hardware acceleration.

 

Incidentally the HG659b runs the exact same CPU but clocked at just 400MHz, and has only 128MB RAM. If I were you I'd be reluctant to spend money on something which is inferior in every respect to the router you've already got. Now if you can borrow one, sure...

 

For further context my old TP-Link WR-1043ND (400MHz single core Atheros + 32MB) maxed out at around 120mbps. That thing is 6 years old and was underpowered when I bought it.

 

Does the stock Netgear firmware give you any ability to watch the router's load while you're doing a speed test?

 

Try resetting the D7000 to factory defaults, set up the connection from scratch and test again.

 

Edit: I'm wrong, the D7000 has a different CPU to the R7000. The R7000 has a BCM4709A0 @ 1GHz. It's possible that the BCM63138 is heavily dependent on CTF/hardware acceleration to get good routing performance, which means that if the D7000 doesn't have that feature enabled, it could explain your poor performance. I'd still try resetting to factory defaults before you chuck it out.




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  Reply # 1687112 13-Dec-2016 14:34
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allio:

 

Hardware is an important factor in routing performance but I'd be astonished if the D7000 capped out at 140mbps in any use case. It's got the exact same hardware as the R7000 (Broadcom BCM63138 @ 1Ghz + 256MB RAM), which as discussed in this thread should be capable of doing close to half a gigabit without hardware acceleration.

 

Incidentally the HG659b runs the exact same CPU but clocked at just 400MHz, and has only 128MB RAM. If I were you I'd be reluctant to spend money on something which is inferior in every respect to the router you've already got. Now if you can borrow one, sure...

 

For further context my old TP-Link WR-1043ND (400MHz single core Atheros + 32MB) maxed out at around 120mbps. That thing is 6 years old and was underpowered when I bought it.

 

Does the stock Netgear firmware give you any ability to watch the router's load while you're doing a speed test?

 

Try resetting the D7000 to factory defaults, set up the connection from scratch and test again.

 

Edit: I'm wrong, the D7000 has a different CPU to the R7000. The R7000 has a BCM4709A0 @ 1GHz. It's possible that the BCM63138 is heavily dependent on CTF/hardware acceleration to get good routing performance, which means that if the D7000 doesn't have that feature enabled, it could explain your poor performance. I'd still try resetting to factory defaults before you chuck it out.

 



Ill give that a go tonight, Im just about to head into the Spark store to grab the HG 659b(after calling them, I didnt get it free with the PLAN change - but have offered to give 50% off on it)

I will try the resetting of the D7000 tonight tho. Thanks @allio


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  Reply # 1687152 13-Dec-2016 16:01
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The stock Netgear firmware doesn't have CTF at all and since your router (being the DSL variant) won't work well with Gigabit UFB. Your best bet is to get the R7000 variant and load it with Advanced Tomato or use the Spark provided router (which isn't a bad router at all).







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  Reply # 1687408 13-Dec-2016 22:16
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Talkiet:

 

Philskeez:

 

Talkiet:

 

Those estimates are based on using the Spark supplied HG659b, and doing a wired test from a modern PC with a very very clean windows install using a browser with no plugins, etc...

 

I'm NOT saying that your system shouldn't give better speeds than it does now, but in over a dozen escalated cases I have looked at, only 1 or 2 were issues outside the customer network (PC, network, router).

 

Do you have a 659b to test with? Have you tried all browsers? Is your PC up to spec? What fibre plan were you on previously (were you on one previously?)

 

I note also some complaints about that Netgear router, with at least one person reporting that download speeds were utterly crippled by any upstream traffic.

 

 

 

Cheers - N

 

 

 

 

I have not received the HG 659b, not sure I am going to receive one as I was previously on the 200/200 plan. I swapped out the Black router(spark supplied) with the Nighthawk I bought. Stats for the D7000 are below:

 

http://www.netgear.com/home/products/networking/dsl-modems-routers/D7000.aspx?cid=wmt_netgear_organic

 

 

 

My PC is custom built so I would say its still good, I also done the test off my MBP 09 and getting the same results 140 up and down.

 

 

 

 

What speedtest.net server are you using? please post the link to one of the results... (Not a screenshot - the actual result LINK it gives you)

 

Cheers - N

 



Soooooooo after resetting the D7000. Here are the results:

test 1
Test 2

And the link you are after:

 


https://www.speedtest.net/my-result/5873984074



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