Asus RT-AC58U + Chorus ONT (Voda Fibre) Please help!!!

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › Asus RT-AC58U + Chorus ONT (Voda Fibre) Please help!!!

heyho

9 posts

Wannabe Geek

#207469 27-Dec-2016 18:13

Hello Geekzone,

I was so sick and tired of Vodafone's given router (Huawei HG659) and got myself an Asus RT-AC58U today.
While getting things wired and connected, I realised that it just does not work...!!
On the router's internet page (router.asus.com/index.asp) it only says under internet status: Your ISP's DHCP does not function properly.
When I click on the error message, it gets me to the internet connections configuration part where I choose that out internet connection type is Automatic IP. Then it says to turn off my modem (which I think it's referring to the ONT) and turn on again to re-detect the router or modem. But this fails and gets me back to the internet connections configurations page, restarting the endless loop of failure.

From what I can see, these are some issues I saw.
First of all, a phone cable (image 1) cannot be connected to the new router. The phone cable off our wall used to be connected to the DSL plug on the Huawei modem. But the new router does not have the socked for this phone jack to be inserted to..!!

Secondly, I previously tried Linksys Cisco's AC1900 router to replace this Huawei router, but have failed then too. I tried calling the Vodafone and Linksys, but they could not figure out what the problem was. So I had to refund that modem. Maybe Vodafone's fibre only works with this Huawei router? I dearly hope not, because this modem just sucks.

Please help this lost child in getting the internet back without having to refund my new modem.
If any more info is required, I will provide. Please please help, we just cannot live with this Huawei modem any longer!

God bless and thank you in advance!

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#1695487 27-Dec-2016 18:14

I'm assuming you're using VLAN10 tags? (assuming this device supports VLAN tagging, I know the Linksys AC1900 did with newer firmware)

Your new router doesn't have an ATA so won't give you a phone service. You would need to keep using the HG659b for that.

The HG659b is actually a very good device. What issue are you having?

heyho

9 posts

Wannabe Geek

#1695491 27-Dec-2016 18:22

Thank you so much for your reply.

When I talked to the Voda and Linksys people a while ago, they did mention some things to do with VLAN but I really did not get what they were saying. They also added that changing the VLAN settings is dangerous so recommended me not to explore in that area.

So does that mean that the router should be working fine without this phone cable connected?

The issue that I have with Huawei's router is that it's wifi range is not that great. Our wifi signal drops drastically from around 10m distance, and very often it seems like the wifi is not really functioning for around 2 minutes. Its like a radar going in a circle, and the wifi only works when the radar is only hovering around that area (if you know what I mean...). In short, it is connected, but just doesn't work a few minutes every so often. But the cabled internet is perfectly fine.

I hope this helps for you to know the situation better..

heyho

9 posts

Wannabe Geek

#1695497 27-Dec-2016 18:29

Oh I see what you mean by ATA. Just did a quick google search.
So we are using a landline, and I've confirmed that the landline calls don't work right now, which I assume it's because the phone jack is off our router.

My mew router does not accept ATA line, so does it mean I bought yet another router wrong?

And sorry, I don't know how to check if our things are VLAN10 enabled...

It would be nice to at least use this router as a source of wifi for all devices in home. Would there be any way to do this? I can keep using the Huawei router for lined internet, which I have had no problems dealing with!

Thank you

DarkShadow

1647 posts

Uber Geek

#1695517 27-Dec-2016 19:06

Do it like this.

ONT < ASUS < Huawei

Plug your computers into the ASUS. Plug your phone into the Huawei.

On the ASUS, you will need to set VLAN to 10. It's not "dangerous" or anything. It just won't work if you don't do it. I believe it's in the IPTV section.

You can switch off the wifi on the Huawei.

heyho

9 posts

Wannabe Geek

#1695520 27-Dec-2016 19:28

Thank you guys!

I've set it up to VLAN 10 in the IPTV menu and got it to work!!

I'm now writing this on my PC thanks to the connection.

So I have connected the Huawei modem to the Asus router for ATA connection.

However, after 10 minutes our landline is still now working...

Have I connected it in the wrong way?

What I did was:

1. Plugged the Huawei modem to the power supply.

2. Connected the ATA to the Huawei modem (DSL - or should I connect this to Phone??).

3. Connected Asus' LAN3 terminal to Huawei's WAN (or I should connect this to the LAN port?)

Please confirm if I connected them alright, or if I need to set up another settings (e.g. VoIP or whatnot).

Thank you for everything!! You saved my life guys.

yitz

2078 posts

Uber Geek

#1695534 27-Dec-2016 20:09

For phone to work off the HG659 from behind the ASUS, you will need to log into the HG659 to edit existing WAN configuration from its current preset as per below screenshot.

Key steps are:

Uncheck 'Enable VLAN'

Make sure VOICE is checked beside Service type (omitted in screenshot)

You may also need to manually change the LAN IP range of the HG659 to something other than 192.168.1.x to avoid IP addressing conflict with your ASUS.

DarkShadow

1647 posts

Uber Geek

#1695535 27-Dec-2016 20:23

heyho:

2. Connected the ATA to the Huawei modem (DSL - or should I connect this to Phone??).

Your phone goes in the phone port as the name implies. :)

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

heyho

9 posts

Wannabe Geek

#1695692 28-Dec-2016 10:26

Thank you for this.

I did log into my old Huawei modem and changed settings as per your screenshot.
However, my landline still does not work... 😨

So I've kept vdsl connection as it is, and only changed the settings under internet_ethernet to bridge.
In doing so, I unticked the enable VLAN, and made sure that the Voice was ticked.
Should I have left Internet and TG069 unticked?

Also, I tried changing the IP address to 192.168.1.9 like the screenshot, but it keeps resetting to 192.168.1.1 when I come back to the menu. I changed that under the LAN settings or LAN interface but that may be wrong?

So when I connect my Asus to computer then Huawei, internet and wifi through Asus works fine. But when I try to call my home from mobile, it doesn't ring from both my mobile and landline. I can't hear the dialling sound.

Maybe there are more settings to configure..? I've searched for posts on bridge modes but they seem to want to use HG659 as internet and not necessarily ATA only. So their settings didn't work either.

Please help..!

Kind regards,
K

froob

692 posts

Ultimate Geek

Lifetime subscriber

#1695923 28-Dec-2016 18:41

There are some step by step instructions for getting this set up in this thread: "Vodafone UFB w home phone ONT".

Guide: Installing Network Cabling in New Zealand Homes

heyho

9 posts

Wannabe Geek

#1695980 28-Dec-2016 20:42

Wow nice!!

All working fine now. Managed to hook up ATA on the old Huawei modem while using the Asus as my primary router!!

Thank you all for helping! :D

Happy new year and thank you so much!

JimsonWeed

126 posts

Master Geek
Inactive user

#1696020 29-Dec-2016 06:47

My HG659b works but, it appears that Spark has left telnet open on it yet, configured it with a different password. Naturally that ruffled my feathers so I decided to boly my linux box straight up to the ONT. Yeah, that was fun but, I got it working after a few hours with no documentation. Spark is probably looking at the logs and thinking "what in the world is all this mess" :) You wouldn't believe all the configuration mess involved with that little venture. Anyhow, I'm going to rewrite my iptables then use that modem for a doorstop. I just don't get a warm fuzzy feeling from a security perspective.