New build - internet cables not plugged in?

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Markisthebest

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#236158 20-May-2018 19:23

Hey there,

We have a new build home but in the internet cabinet the cables don't go anywhere. Only one works which is plugged into the modem and links to the router. I'm just wondering how I can get all these cables working so I can plug my ps4 in directly etc.

Pics attached here: https://imgur.com/a/e8Fnm17

Any help would be greatly appreciated. Thanks :)

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#2019445 20-May-2018 19:26

You need to get the installer back to finish the job, Those should all go to a small patch panel, not just be left like that.

Richard rich.ms

Handle9

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#2019448 20-May-2018 19:28

You're going to need a patch panel and a switch. The cables get terminated into the patch panel and then patched into the switch.

Patch panel like this is suitable

https://www.pbtech.co.nz/product/CHSDNX1114/Dynamix-PP-MINI12-C6B-Mini-12-Port-Patch-Panel-Cat

Your router should be in the cabinet too, although then you'll probably need an access point or two for wifi.

Markisthebest

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#2019451 20-May-2018 19:32

I don't think the electrician knew how to do it.

Should I show him the dynamix you linked before? Any thing else I should show him? my router is a beast, its an Asus AC3200. I'm not sure if it will fit lol.

Thanks

RunningMan

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#2019507 20-May-2018 20:14

If the sparky doesn't know how to do it, then don't let him/her learn on your house - it's not difficult, but if you don't know exactly how to do it, very easy to get it horribly wrong.

Goosey

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#2019512 20-May-2018 20:28

Suspect the patch panel and associated connections were not priced and part of the final signed off build.

epr

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#2019515 20-May-2018 20:34

Make sure whoever finishes the job labels the patching at both ends so you are not left in the dark as to where everything goes.

Here is my Quic referral https://account.quic.nz/refer/39513 if you are keen to change ISP and to get free setup (save $29). I will get a $50 credit if you use this. Thank you very much if you use my link but I'm sure there are quite a few others who could share the same on here, no hard feelings if you use a different link.

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Brunzy

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#2019518 20-May-2018 20:38

Markisthebest:

I don't think the electrician knew how to do it.

Thanks

In that case they should have paid someone who did!

Unfortunately it happens fairly regularly

davidcole

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#2019522 20-May-2018 20:46

Make sure a switch is also included. I saw a new build recently where it was just a patch panel. New owner also had to supply a switch to make it go.

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Markisthebest

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#2019563 20-May-2018 22:16

I'm planning to call a sparky tomorrow to try and find someone to fix it. What exactly should I ask them to do? Step by step to make sure they don't muck up....

froob

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#2019571 20-May-2018 22:50

You want someone who can terminate ethernet cables into a patch panel (as well as probably the sockets around the house) and then test the cables. Look for someone who advertises that they do data cabling. If you have to explain it step by step, they are not the right person for the job...

Guide: Installing Network Cabling in New Zealand Homes

Talkiet

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#2019572 20-May-2018 23:08

If you had the home built yourself, check the contract for the data wiring. If it looks like that now it might say "network prewire" or something like that. Apart from that, Froob summed up nicely and clearly what you should ask for.

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mattwnz

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#2019576 21-May-2018 01:29

Is there a NZ dummies guide to home networking like this? I know chorus had something, but it didn't really go into specifics and recommend products people could use.

antoniosk

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#2019607 21-May-2018 09:12

Markisthebest:

I'm planning to call a sparky tomorrow to try and find someone to fix it. What exactly should I ask them to do? Step by step to make sure they don't muck up....

What part of NZ are you in?

Your questions are straightforward: your house is cabled for data but the cables weren't terminated into a patch panel. Also the other ends if not done. So you need someone to terminate the cables properly (all 8 wires, not just 4), test the runs for speed (and to detect breaks, line kinks etc), and then be available ongoing for warranty support (which will be the hardest to get, as you're asking someone to warranty someone else's poor work)

Don't nickle and dime this - you may be able to wire the ports but debugging and tracing faults is quite tedious

________

Antoniosk

antoniosk

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#2019608 21-May-2018 09:12

Markisthebest:

I'm planning to call a sparky tomorrow to try and find someone to fix it. What exactly should I ask them to do? Step by step to make sure they don't muck up....

What part of NZ are you in?

Don't nickle and dime this - you may be able to wire the ports but debugging and tracing faults is quite tedious

________

Antoniosk

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#2019618 21-May-2018 09:31

mattwnz:

Is there a NZ dummies guide to home networking like this? I know chorus had something, but it didn't really go into specifics and recommend products people could use.

It's recommended to be taken care of by installers before the punter finds it like this :)

https://www.chorus.co.nz/help-and-support/wiring-broadband/home-wiring-contractors

At the home distributor box the Cat6 cables should ideally be terminated on RJ45 type modular sockets mounted in a patch panel. This will allow very simple patching to/from routers and easy replacement if one becomes faulty.

And in the TCF guide https://www.tcf.org.nz/assets/guidelines/tcf-premises-wiring-cable-installers-guidelines-endorsed-oct-2015.pdf

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