Websites not loading

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › Websites not loading

Lyderies

266 posts

Ultimate Geek
+1 received by user: 67

#245305 28-Jan-2019 16:18

Hello All

I currently am having problems loading Youtube (any google service), facebook and Netflix (will load slowly and then buffer to 98% and stop), for about a week now.

Everything else loads fine and no problems downloading/uploading, Playing games or browsing sites like reddit, outlook or geekzone.

I have tried all my browsers (chrome, edge and firefox) and none load them,

Tried changing IP address and DNS, restarting router and reinstalling windows. I have looked up almost everywhere and cannot seem to find an answer. Any help? It is driving me nuts.

I'm going to noob myself past judgement

1 | 2

30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#2169071 28-Jan-2019 16:20

Who is your ISP? What hardware are you using? And more importantly are you using their DNS servers?

Lyderies

266 posts

Ultimate Geek
+1 received by user: 67

#2169074 28-Jan-2019 16:26

sbiddle:

Who is your ISP? What hardware are you using? And more importantly are you using their DNS servers?

I am with Orcon, on pc (windows 10) and was using googles dns servers, I have just done the change to the orcon dns and no luck.

Edit: Sorry, we are also using a Fritzbox 7490

I'm going to noob myself past judgement

myndlyz

472 posts

Ultimate Geek
+1 received by user: 99

#2169159 28-Jan-2019 18:38

do you have the family filter enabled?

Lyderies

266 posts

Ultimate Geek
+1 received by user: 67

#2169164 28-Jan-2019 18:46

myndlyz:

do you have the family filter enabled?

Just had a look and no family filter, this only effects me, my flatmates, phones, consoles and laptops all work fine and can access the websites no problem

I'm going to noob myself past judgement

Linux

12174 posts

Uber Geek
+1 received by user: 8469

Trusted

Lifetime subscriber

#2169173 28-Jan-2019 18:58

DNS flush on your PC?

John

Lyderies

266 posts

Ultimate Geek
+1 received by user: 67

#2169177 28-Jan-2019 19:03

Linux:

DNS flush on your PC?

John

Iv done this, has had no effect :(

I'm going to noob myself past judgement

Dell

Shop now for Dell laptops and other devices (affiliate link).

freitasm

BDFL - Memuneh
80647 posts

Uber Geek
+1 received by user: 41030

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#2169256 28-Jan-2019 19:25

First determine if it's a DNS problem or something else. Try going to a site that fails. If still failing then open command prompt and run "nslookup [domain]"... If it does not resolve it's a DNS problem - if it does resolve then something else.

Referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies

Support Geekzone by subscribing (browse ads-free), or making a one-off or recurring donation through PressPatron.

Jase2985

13730 posts

Uber Geek
+1 received by user: 6202

ID Verified

Lifetime subscriber

#2169319 28-Jan-2019 21:06

does it work on your mobile over wifi?

networkn

Networkn
32862 posts

Uber Geek
+1 received by user: 15453

ID Verified

Trusted

Lifetime subscriber

#2169322 28-Jan-2019 21:21

Could this be a MTU Size issue? Unlikely I'd imagine, if you changed nothing, but I seen stuff like this MANY times over the years.

Lyderies

266 posts

Ultimate Geek
+1 received by user: 67

#2169326 28-Jan-2019 21:37

thanks for the help guys! This is what it comes up with

C:\Users\Lyderies>nslookup www.netflix.com
Server: dns1.slingshot.co.nz
Address: 2404:4400::1

Non-authoritative answer:
Name: www.us-west-2.prodaa.netflix.com
Addresses: 2620:108:700f::36d5:b64a
2620:108:700f::3695:659b
2620:108:700f::342a:fa97
2620:108:700f::3425:db06
2620:108:700f::3458:46dc
2620:108:700f::23a4:93cf
2620:108:700f::36ba:96f
2620:108:700f::23a0:71e
52.39.27.188
52.33.159.26
35.160.69.163
52.27.109.247
52.33.42.218
52.35.229.235
34.209.100.67
54.68.184.7
Aliases: www.netflix.com
www.geo.netflix.com

C:\Users\Lyderies>nslookup www.facebook.com
Server: dns1.slingshot.co.nz
Address: 2404:4400::1

Non-authoritative answer:
Name: star-mini.c10r.facebook.com
Addresses: 2a03:2880:f119:8083:face:b00c:0:25de
157.240.8.35
Aliases: www.facebook.com

I'm going to noob myself past judgement

Lyderies

266 posts

Ultimate Geek
+1 received by user: 67

#2169329 28-Jan-2019 21:40

networkn:

Could this be a MTU Size issue? Unlikely I'd imagine, if you changed nothing, but I seen stuff like this MANY times over the years.

Cheers, how would I find that out?

I'm going to noob myself past judgement

Apple TV

Stream your favourite shows now on Apple TV (affiliate link).

vulcannz

436 posts

Ultimate Geek
+1 received by user: 136
Inactive user

#2169334 28-Jan-2019 21:44

Try disabled IPv6 in your network connection.

Lyderies

266 posts

Ultimate Geek
+1 received by user: 67

#2169338 28-Jan-2019 22:01

vulcannz:

Try disabled IPv6 in your network connection.

Amazing, it has worked, thanks so much!! Any reason why?

EDIT: I just turned it back on and everything is working smoothly again

I'm going to noob myself past judgement

ripdog

548 posts

Ultimate Geek
+1 received by user: 373
Inactive user

#2169339 28-Jan-2019 22:03

That's a reasonable guess, vulcannz, but modern browsers load both v4 and v6 versions of a website simultaneously, and display the one which connects first. This is explicitly to prevent broken v6 from breaking the web.

I'm not saying OP shouldn't try it, but it's fairly unlikely.

iamsammajor

379 posts

Ultimate Geek
+1 received by user: 27

Lifetime subscriber

#2169340 28-Jan-2019 22:12

I have the same issue but to instagram in PC and my phone, apps works if i connect to my friends wifi or on cellphone's data. reset router no luck.

1 | 2