Ye olde NAS problem

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Rickles

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#275670 3-Sep-2020 09:17

I have a NAS connected to my router, and for many years it works fine ... can be seen on both my desktop, and my TV-attached media player.

Using an Android tablet and the VLC app, I can see/access the NAS also with no problem.

However, fired up laptop, ensured all network discovery settings correct, but no NAS shows!

Any ideas please?

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#2556149 3-Sep-2020 09:34

Can you try and access it directly, by entering it's IP into Windows Explorer?

eg: "\\192.168.1.56" or "\\<yourNasName>"

Rickles

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#2556151 3-Sep-2020 09:43

@gcorgnet ... yep, using the IP address I can access the user interface of the NAS.

gcorgnet

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#2556153 3-Sep-2020 09:45

so did that solve your issue or do you still have a problem?

Jase2985

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#2556154 3-Sep-2020 09:45

so problem solved?

or do you want to access the files from windows explorer? if so do the same thing as mentioned above in windows explorer not a web browser

Rickles

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#2556156 3-Sep-2020 09:50

Problem not solved ... cannot see the NAS files in File Explorer. Cannot map the drives either as they do not come up as selectable network sites.

wellygary

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#2556157 3-Sep-2020 09:52

re boot the NAS and the laptop, it sounds like the file sharing protocols (likely SMB) have got all fouled up ..

gcorgnet

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#2556161 3-Sep-2020 10:02

so you said you can see the "NAS Interface" which seems to indicate you entered the IP in a Web Browser, not Windows Explorer. Have you tried that?

Rickles

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#2556164 3-Sep-2020 10:10

Rebooted both ... no change.

Windows Explorer is a browser ... do you mean File Explorer?

Jase2985

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#2556165 3-Sep-2020 10:12

no internet explorer is a browser

windows explorer = file explorer

they changed names a few years ago

Rickles

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#2556169 3-Sep-2020 10:15

OK, so how does one enter an IP address into File Explorer (that's the name that pops up when I hover over the icon 😄)?

wellygary

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#2556170 3-Sep-2020 10:16

Rickles:

Rebooted both ... no change.

Can you manually mount it as a network drive?

Rickles

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#2556171 3-Sep-2020 10:16

Ooops, silly me .... OK, entering IP in File Explorer also give me the NAS user interface.

Rickles

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#2556173 3-Sep-2020 10:17

Went to mount as mapped or network drive BUT the NAS does not show up as selectable, nor does entering manually the name or IP address do anything ... just cannot find/connect messages.

Rickles

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#2556174 3-Sep-2020 10:19

Ironically, the laptop and tablet both show the USB external drive I have connected to the router (used for back-ups).

Jase2985

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#2556177 3-Sep-2020 10:22

eg: "\\192.168.xxx.xxx" or "\\<yourNasName>"

type into the file explorer bar

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