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2 posts

Wannabe Geek

Topic # 3626 10-Mar-2005 15:37
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I have a Toshiba Tecra s1 Laptop with no bluetooth internal device.
I purchase a bluetooth dongle, xtndconnect's device, and installed it and had no problems. after a year of use i had problems with adware and spyware. i couldn' get rid of anything and the machine had issues. it got reghosted from scratch. when i went to install the latest drivers for the device it would do nearly everything then a blue screen of death would pop up saying there was a problem with btcomm.sys. after deleteing and uninstalling everything from windows i tried the original software and same thing. i even let windows try for itself and still the same thing.
how can i solve that problem?
The second thing again with a different bluetooth device. I plugged it into my pc at home, xp recognized it before i installed the software. then when i installed the software i had issues, so i uninstalled the software. but then with the bluetooth dongle in the machine it would keep asking my phone to connect. even after i would say no it would still want to connect. how do i get rid of the windows bluetooth device and associated files so i can install the dongles original software.
thanks for any help that anyone can offer.


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BDFL - Memuneh
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Reply # 13434 10-Mar-2005 16:00
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This is important: never plug a USB device before installing the drivers! You'll find these issues.

Remove the device, reboot, remove any software, reboot. Install the correct software, reboot. Plug the device.

Windows will only recognise and take over control if you're running Service Pack 2. If this is the case and you want to switch to the original software, the follow these instructions.

2 posts

Wannabe Geek

Reply # 13437 10-Mar-2005 16:07
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Thanks for that.
When i go home i will try the XP serv pack 2 thing, but the laptop thing was installed before the bluetooth device was plugged in and still having the problem. Is there anything else that might be a bit weird. it isn't widdcomm and there is no service pack 2 installed on this machine.


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