Weather Station Discussion

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334 posts

Ultimate Geek

#2783364 24-Sep-2021 09:58

add me to the replacement Tempest

Due to failing battery and Sensors had confirmation that they will send replacement hope this one lasts more than 23 days

SumnerBoy

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#2783366 24-Sep-2021 10:00

Sounds like this could be a bit of a problem...

DjShadow

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#2783482 24-Sep-2021 11:40

Looks like UPS uses Aramex in NZ for local deliveries, had a look at their track/trace and mine appears to be at Wellington Airport since Monday morning and hasn't moved. Have lodged an enquiry but not heard back yet.

corksta

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#2783698 24-Sep-2021 15:42

My replacement is still sitting in Miami, no tracking updates for a week.

aaristotle

145 posts

Master Geek

#2783746 24-Sep-2021 16:57

My replacement shipped 26 August, hopped across the USA to San Francisco by September 2, then departed Tokyo September 4th and that's the last update I've had. I only realised recently they send the replacements using via USPS First class package post, not the USPS Express Parcel used for the original purchase if using USPS.

corksta

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#2783782 24-Sep-2021 17:24

aaristotle:

My replacement shipped 26 August, hopped across the USA to San Francisco by September 2, then departed Tokyo September 4th and that's the last update I've had. I only realised recently they send the replacements using via USPS First class package post, not the USPS Express Parcel used for the original purchase if using USPS.

You're still waiting a month later?!

aaristotle

145 posts

Master Geek

#2783799 24-Sep-2021 17:59

corksta:

aaristotle:

My replacement shipped 26 August, hopped across the USA to San Francisco by September 2, then departed Tokyo September 4th and that's the last update I've had. I only realised recently they send the replacements using via USPS First class package post, not the USPS Express Parcel used for the original purchase if using USPS.

You're still waiting a month later?!

Yes, still waiting.....

Fortunately my issue was lack of range between the weather station and base, so I still have a functional station which is close by, but sheltered from the wind.

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

corksta

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#2783805 24-Sep-2021 18:44

I guess I should expect the same then. I didn’t realise it was First Class, assumed it would be the same speedy service they use when you order one. Clearly not.

DjShadow

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#2784818 27-Sep-2021 12:14

The tempest finally showed up this morning (after sitting at the airport for a week!), took a little bit to get going which I'm wondering if its down to the app needing an update for iOS 15 but got there in the end.

Have bolted it to my deck for a few days to make sure it works well and allow time to see if the battery holds up (going off other posts here about battery failure)

aaristotle

145 posts

Master Geek

#2784830 27-Sep-2021 12:32

corksta:

I guess I should expect the same then. I didn’t realise it was First Class, assumed it would be the same speedy service they use when you order one. Clearly not.

Package has now left Auckland Airport, which I can see on the USPS tracking site. I assume the NZ Post tracking connection to USPS has been down awhile as NZ Post tracking stopped updating a month ago with the package still in New York, and has been telling me "an error has occurred" ever since.

DjShadow

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#2784832 27-Sep-2021 12:35

aaristotle:

corksta:

I guess I should expect the same then. I didn’t realise it was First Class, assumed it would be the same speedy service they use when you order one. Clearly not.

Package has now left Auckland Airport, which I can see on the USPS tracking site. I assume the NZ Post tracking connection to USPS has been down awhile as NZ Post tracking stopped updating a month ago with the package still in New York, and has been telling me "an error has occurred" ever since.

Try the Aramex website track/trace

farcus

1554 posts

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#2784834 27-Sep-2021 12:39

DjShadow:

Try the Aramex website track/trace

aramex = ups

nzpost = usps

michaelmurfy

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#2784867 27-Sep-2021 14:01

Just want to say - my 2 units are still performing well. I suspect the battery failure issue may have been just a small number perhaps of a batch but it is also good to see they're being good about sending out new units.

Michael Murphy | https://murfy.nz
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corksta

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#2784900 27-Sep-2021 14:35

aaristotle:

corksta:

I guess I should expect the same then. I didn’t realise it was First Class, assumed it would be the same speedy service they use when you order one. Clearly not.

Package has now left Auckland Airport, which I can see on the USPS tracking site. I assume the NZ Post tracking connection to USPS has been down awhile as NZ Post tracking stopped updating a month ago with the package still in New York, and has been telling me "an error has occurred" ever since.

The NZ Post app is probably one of the crappiest in the App Store. I didn’t know they linked in to USPS so I’m tracking it there too. Still in Miami and still no updates for 10 days, but at least based on your experience this sounds fairly normal. Glad yours is almost with you though.

neb

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#2785123 27-Sep-2021 18:23

corksta:
The NZ Post app is probably one of the crappiest in the App Store. I didn’t know they linked in to USPS so I’m tracking it there too. Still in Miami and still no updates for 10 days, but at least based on your experience this sounds fairly normal. Glad yours is almost with you though.

If you're using it for tracking then switch to something else, I use TrackChecker and 17Track which are pretty good. You probably need at least two different apps to cover your bases since there are some things that one can track but not the other, e.g. Amazon's otherwise untrackable tracking numbers, and the even more useless Pitney Bowes ones. In particular TrackChecker is pretty good at tracing things across different tracking numbers when they move from one carrier to the next.

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