i-phone 4 text / e-mail problem

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OnceBitten

535 posts

Ultimate Geek

#151684 1-Sep-2014 22:00

Hi - wife has got an i-phone 4 and we've transferred all her data over from her old 3s phone
However, when she sends texts to 1 friend apparently they come up on friends phone as if they have come from an e-mail address and not wifes mobile number..... this only happens with this 1 friend and only at home - she has txt this friend from her work and the texts are ok.
anyone know why this is happening?

PhantomNVD

2619 posts

Uber Geek
Inactive user

#1120124 1-Sep-2014 23:45

Is the friends phone also an iphone?

Could this be an iMessage thing by using the friends email as the reference? IMessage only kicked in with the iPhone 4 AFAIK so might just be using data to send the messages between them like that?

OnceBitten

535 posts

Ultimate Geek

#1120247 2-Sep-2014 09:20

PhantomNVD: Is the friends phone also an iphone?

Could this be an iMessage thing by using the friends email as the reference? IMessage only kicked in with the iPhone 4 AFAIK so might just be using data to send the messages between them like that?

not sure about friends phone, but wife gets txts from this friend and they come up being from xxxxx as normal, but when wife sends txt to her friend from our home they come on friends phone as being from our e-mail address and not from my wifes name - it's weird really?!?!

clicknz

463 posts

Ultimate Geek

Trusted

#1120341 2-Sep-2014 10:59

Hi - possibly down to message settings (a device can have multiple 'sent from' options). As suggested, when going iPhone to iPhone a message can use Apple's iMessage portal and the sending device can be identified with a phone number or email address. Look at Settings > Messages > Send & Receive to see what is listed and what is selected.

Cheers,
Mike

Photographer/Videographer clickmedia.nz

OnceBitten

535 posts

Ultimate Geek

#1120528 2-Sep-2014 14:56

clicknz: Hi - possibly down to message settings (a device can have multiple 'sent from' options). As suggested, when going iPhone to iPhone a message can use Apple's iMessage portal and the sending device can be identified with a phone number or email address. Look at Settings > Messages > Send & Receive to see what is listed and what is selected.

ok thanks for that - will get wife to check that later!