New iPhone 8 worse coverage than 6s.

Forums › Apple iOS and devices › New iPhone 8 worse coverage than 6s.

3puttssuck

732 posts

Ultimate Geek

#226060 18-Dec-2017 19:14

My company has supplied me with a new iPhone 8 but the coverage is worse than my old 6s when they are sitting side by side in my home office. 8 has 1/4bars and 6s has 3/4 bars. It’s a PITA when using it as I have to move to a better spot to hear people. Any ideas guys. TIA.

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19389 posts

Uber Geek

#1921464 18-Dec-2017 19:28

Maybe it is faulty? Have you tried a sim from another phone provider?

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Behodar

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#1921466 18-Dec-2017 19:38

I'm in a weak coverage area and haven't noticed any practical difference going from a 6 to an 8 (if anything, it might be a bit better). I second the suggestion that it may be faulty.

3puttssuck

732 posts

Ultimate Geek

#1921467 18-Dec-2017 19:40

I just tried the Warehouse Mobile sim from my iPad and it gets full service. I don’t know about faulty as it’s the only issue it is showing. I have had it about 3 weeks.

gehenna

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#1921468 18-Dec-2017 19:41

My wife has an 8 and I have an X, no signal/coverage issues with either of them. We live in Khandallah and spend quite a lot of time near hills that interfere with most telcos... but no issues on the iPhones.

You could try restoring iOS, but it does sound a bit faulty.

hio77

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#1921470 18-Dec-2017 19:45

When you say coverage, Are you talking Wifi or Data?

Have you tried a full device reboot? possible your getting stuck on band with lower signal?

Different Network provider?

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3puttssuck

732 posts

Ultimate Geek

#1921476 18-Dec-2017 20:10

hio77:
When you say coverage, Are you talking Wifi or Data?

Have you tried a full device reboot? possible your getting stuck on band with lower signal?

Different Network provider?

Making & receiving voice calls. Done full reboot several times.

scuwp

3764 posts

Uber Geek

#1921568 18-Dec-2017 22:55

Went from a 6 to an 8 and no issues. My vote is also that something is faulty. Try ringing Apple perhaps?

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firefuze

502 posts

Ultimate Geek

#1921571 18-Dec-2017 23:16

Could be an Intel vs Qualcomm comparison? iPhone 7 and newer units all use Intel modems for non CDMA models (such as NZ)

Are you in a weak coverage area?

There was a lot of discussion about it where the Qualcomm units out performed the Intel modems in basically all aspects, but it was noted that the Qualcomm units did perform notably better in poor coverage areas than the Intel modems

Linux

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#1921574 19-Dec-2017 00:53

Bars mean nothing really you need to look at dbm

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Behodar

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#1921579 19-Dec-2017 06:30

firefuze: iPhone 7 and newer units all use Intel modems for non CDMA models (such as NZ)

Is that correct for the 8? I was under the impression that the model A1863 sold in NZ uses a Qualcomm modem.

firefuze

502 posts

Ultimate Geek

#1921792 19-Dec-2017 11:14

All models from the 7 onwards sold in NZ are Intel based

Dairyxox

1591 posts

Uber Geek

#1921819 19-Dec-2017 12:00

My boss just went from a 6S to an 8, and he gets a better signal in a marginal location than he used to on the old handset.

Paul1977

4785 posts

Uber Geek

#1921820 19-Dec-2017 12:01

firefuze: All models from the 7 onwards sold in NZ are Intel based

My iPhone X purchased from Spark is model number A1865, which Dr Google says is Qualcomm.

firefuze

502 posts

Ultimate Geek

#1921830 19-Dec-2017 12:17

My apologies, didn’t realise we got the Qualcomm again after the 7. Good news!

3puttssuck

732 posts

Ultimate Geek

#1923353 21-Dec-2017 19:36

Yep, it appears to be a faulty handset. It is now stuck in recovery mode and I spent an hour with Apple online chat trying to fix it without success. They suggested I return the handset to Vodafone for repair / replacement.

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