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Wannabe Geek


Topic # 230289 16-Feb-2018 22:39
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I went to Harvey Norman Wairau Park store (Authorised Apple Service Provider) and they are not aware of the $49 battery replacement program. I contacted Apple online support  and was told they are unable to arranage a battery replacement for me. Apple even suggested I should call each one of Authorised Apple Service Providers in my area to find out which one participate in the $49 battery replacement program. 

 

Anyone know how I can get my battery replaced as part of Apple Battery Replacement program?

 

I am living in Auckland.


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  Reply # 1959375 16-Feb-2018 22:47
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IPhone authorised dealer Mt Wellington will do it on the spot called Fone fix

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Ex JohnR VodafoneNZ 17 years 4 days



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Wannabe Geek


  Reply # 1959376 16-Feb-2018 22:48
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Thank you, will give them a call


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  Reply # 1959383 16-Feb-2018 23:01
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Or Service Plus :)


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  Reply # 1959428 17-Feb-2018 02:59
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I haven’t Iooked for a while but there is a shortage on the iPhone 6 Plus batteries.
ETA was a couple of months from memory, so March/April.




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  Reply # 1959430 17-Feb-2018 04:33
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CYaBro: I haven’t Iooked for a while but there is a shortage on the iPhone 6 Plus batteries.
ETA was a couple of months from memory, so March/April.
another reason not to get the plus models people there’s always a shortage of the model at launch and there’s a shorage of their parts even for old models ^

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  Reply # 1959451 17-Feb-2018 07:52
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jsmith19870102:

 

I went to Harvey Norman Wairau Park store (Authorised Apple Service Provider) and they are not aware of the $49 battery replacement program. I contacted Apple online support  and was told they are unable to arranage a battery replacement for me. Apple even suggested I should call each one of Authorised Apple Service Providers in my area to find out which one participate in the $49 battery replacement program. 

 

Anyone know how I can get my battery replaced as part of Apple Battery Replacement program?

 

I am living in Auckland.

 

 

 

 

Call Apple....


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Ultimate Geek
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  Reply # 1963273 24-Feb-2018 08:03
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Does anybody know any service centres for North Shore for fast turn around fix?

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  Reply # 1963297 24-Feb-2018 08:53
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Insanekiwi: Does anybody know any service centres for North Shore for fast turn around fix?

 

@Insanekiwi They are listed on the Apple website, Type in Auckland North Shore

 

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  Reply # 1963683 25-Feb-2018 01:14
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Recently took SWMBO’s 6+ to this guy in Milford to get faulty mute switch replaced. A couple of friends had been there and had recommended him.

He did a good prompt job (said it would be an hour but he called after 25 mins to say it was done) and says he only uses genuine Apple parts. I was pleased and impressed with the whole experience.


http://electronicsrepair.co.nz/contact-us/

(Link has not pasted as live for some reason).

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  Reply # 1963716 25-Feb-2018 08:50
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eracode: Recently took SWMBO’s 6+ to this guy in Milford to get faulty mute switch replaced. A couple of friends had been there and had recommended him.

He did a good prompt job (said it would be an hour but he called after 25 mins to say it was done) and says he only uses genuine Apple parts. I was pleased and impressed with the whole experience.


http://electronicsrepair.co.nz/contact-us/

(Link has not pasted as live for some reason).


If his store is not an Apple authorised service provider then he won’t be usuing genuine Apple parts.
They simply aren’t available to anyone else.
Unless he is getting old/damaged iPhones and taking parts out of those and selling them as genuine parts.
But then they won’t be new.




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  Reply # 1963755 25-Feb-2018 09:48
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CYaBro:
eracode: Recently took SWMBO’s 6+ to this guy in Milford to get faulty mute switch replaced. A couple of friends had been there and had recommended him.

He did a good prompt job (said it would be an hour but he called after 25 mins to say it was done) and says he only uses genuine Apple parts. I was pleased and impressed with the whole experience.


http://electronicsrepair.co.nz/contact-us/

(Link has not pasted as live for some reason).


If his store is not an Apple authorised service provider then he won’t be usuing genuine Apple parts.
They simply aren’t available to anyone else.
Unless he is getting old/damaged iPhones and taking parts out of those and selling them as genuine parts.
But then they won’t be new.


Aha - Very Good Points. Appears he’s not on the list. However one reason we were pleased to get it done was because we were leaving the country for an extended period a couple of days later. When we’re back I’ll go in and see him and ask him the relevant questions. If not kosher won’t fall for that trick again.

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  Reply # 1963759 25-Feb-2018 10:00
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eracode: Recently took SWMBO’s 6+ to this guy in Milford to get faulty mute switch replaced. A couple of friends had been there and had recommended him.

He did a good prompt job (said it would be an hour but he called after 25 mins to say it was done) and says he only uses genuine Apple parts. I was pleased and impressed with the whole experience.


http://electronicsrepair.co.nz/contact-us/

(Link has not pasted as live for some reason).

 

@eracode consumers should not be using these phone repair stores that are popping up all over the place mainly malls and small shops

 

The stores like Mobile Doctor in Takapuna are nothing but scammers / rip off merchants run by low class people wanting to rip consumers off

 

These places should be shut down

 

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  Reply # 1963935 25-Feb-2018 16:57
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There is a shop on Manners Street in Wellington that has an 'Apple Repair' banner containing an Apple logo but it doesn't look like legitimate Apple marketing material and as far as I can tell they're not an AASP. I'm surprised that Apple hasn't taken legal action against them for using their logo without permission.


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  Reply # 1964004 25-Feb-2018 18:58
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alasta:

There is a shop on Manners Street in Wellington that has an 'Apple Repair' banner containing an Apple logo but it doesn't look like legitimate Apple marketing material and as far as I can tell they're not an AASP. I'm surprised that Apple hasn't taken legal action against them for using their logo without permission.



Please report this, it should help prevent anymore innocent people getting scammed. Link: https://www.apple.com/legal/contact/

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  Reply # 1964049 25-Feb-2018 20:53
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Not particularly relevant here but FWIW a few days ago we took SWMBO’s 6+ to the Apple Store in Tampa, Florida, and got the battery replaced for US$29 under the ‘sorry for throttling your phones’ programme. The Store was chaotically busy and the service was poor but we got it done. (We are living in Tampa for a couple of months on a home exchange arrangement).

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