Apple iPhone dual SIM on Spark (eSIM)

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freitasm

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#249195 30-Apr-2019 11:05

Just received this, trying to get more details:

Also available from today customers with an iPhone XR, iPhone XS or iPhone XS Max can now make use of dual SIM, allowing them to add a second phone line and use both numbers on one iPhone.

Activation for new customers is done simply via a QR code, while existing eligible customers can visit a Spark store to transfer their current mobile number and plan to the eSIM, - freeing up the physical Nano-SIM for another number or plan

For further details and list of compatible eSIM devices please visit www.spark.co.nz/esim

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#2228096 30-Apr-2019 17:39

If you move you number to an eSIM I suspect that you will have to have a Spark number on the Nano-SIM not 2D or Voda??

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Old3eyes

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#2228110 30-Apr-2019 18:09

"Activation for new customers is done simply via a QR code, while existing eligible customers can visit a Spark store to transfer their current mobile number and plan to the eSIM, - freeing up the physical Nano-SIM for another number or plan"

This seems to contradict the instructions on https://www.spark.co.nz/help/mobile/set-up/set-up-esim-devices/#apple-iphones

To activate an eSIM in an iPhone with an existing Spark SIM card:

Go to the Start screen and select Mobile.
Scroll down and choose Mobile Data.
Choose Add Data Plan.
Scan the QR code with the iPhone camera.
- The eSIM download will start
Choose labels for your data plans then select Continue.
Tick an option for your default plan, in this case use Secondary as your default line.
- Note: You can customise these setting later in Settings
Select Done. The eSIM has been activated and is ready to use.

freitasm

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#2228111 30-Apr-2019 18:10

New and existing customers have to follow different procedures.

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tardtasticx

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#2228115 30-Apr-2019 18:22

Where do you get the QR code to scan? I scanned the one in the guide on sparks site and it said it had expired. Assuming the one there is a demo one maybe?

hio77

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#2228121 30-Apr-2019 18:29

I did say i'll not be responding to any more esim content as there is alot of debate on availability that I'm not going to step into, but there is a point i'm seeing alot here that has since been clarified to me.

You need to have the physical sim transfer done through usual process (So Physical ID Verification required), It is not simply Just scanning a QR code. That is for Activating a New Connection.

This tripped me up reading the site too, feedback has been given.

See below Quote so it's clear :)

Activation for new customers is done simply via a QR code, while existing eligible customers can visit a Spark store to transfer their current mobile number and plan to the eSIM, - freeing up the physical Nano-SIM for another number or plan

As mentioned previously, if you have questions about esim open up a chat, or even pop into the store with your device.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

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#2228123 30-Apr-2019 18:32

Edit.

I was replying and posted after hio77 replied with clarification.

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#2228135 30-Apr-2019 19:05

so my first understanding of only certain countys had dual sim, does this mean all iPhones are dual sim?

Balm its gone!

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#2228233 30-Apr-2019 21:22

waikariboy:
so my first understanding of only certain countys had dual sim, does this mean all iPhones are dual sim?

They all have 1 physical SIM (nano) and 1 eSIM, whereas the iPhones sold in China have two/dual physical SIMs.

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#2235523 12-May-2019 17:47

Called into local spark store today (New Plymouth) and got my Spark nano sim converted to e-sim. One prerequisite was that the phone I was using (iPhone XS Max) was purchased from Spark on account. If I had have paid for it outright and was on prepaid, no go at this stage apparently.

Took a while to get setup - the error in the end was that the verification requires data and mobile data during activation is of course not available. Once they connected to the stores wifi, activation went through first time.

I am now successfully using Spark e-sim along with Vodafone physical nano sim. So can now ditch my secondary phone I was using for work and have both numbers and both data plans available on the one phone.

Keen to see if this now means Apple will release the Watch series 4 here with both GPS + cellular.

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#2235548 12-May-2019 18:47

thatskiff:

Called into local spark store today (New Plymouth) and got my Spark nano sim converted to e-sim. One prerequisite was that the phone I was using (iPhone XS Max) was purchased from Spark on account. If I had have paid for it outright and was on prepaid, no go at this stage apparently.

Took a while to get setup - the error in the end was that the verification requires data and mobile data during activation is of course not available. Once they connected to the stores wifi, activation went through first time.

I am now successfully using Spark e-sim along with Vodafone physical nano sim. So can now ditch my secondary phone I was using for work and have both numbers and both data plans available on the one phone.

Keen to see if this now means Apple will release the Watch series 4 here with both GPS + cellular.

Wonder what sort of hoops you will have to jump thru to change the eSIM to another carrier??

Regards,

Old3eyes

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#2235563 12-May-2019 19:18

old3eyes:
thatskiff:

Called into local spark store today (New Plymouth) and got my Spark nano sim converted to e-sim. One prerequisite was that the phone I was using (iPhone XS Max) was purchased from Spark on account. If I had have paid for it outright and was on prepaid, no go at this stage apparently.

Took a while to get setup - the error in the end was that the verification requires data and mobile data during activation is of course not available. Once they connected to the stores wifi, activation went through first time.

I am now successfully using Spark e-sim along with Vodafone physical nano sim. So can now ditch my secondary phone I was using for work and have both numbers and both data plans available on the one phone.

Keen to see if this now means Apple will release the Watch series 4 here with both GPS + cellular.

Wonder what sort of hoops you will have to jump thru to change the eSIM to another carrier??

No hoops as no other carriers in NZ support it yet

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hio77

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#2235573 12-May-2019 19:47

thatskiff:

Keen to see if this now means Apple will release the Watch series 4 here with both GPS + cellular.

That LTE watch requires some special work done sadly...

It will come to nz, just not straight away :)

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thatskiff

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#2236232 13-May-2019 18:50

hio77:
thatskiff:

Keen to see if this now means Apple will release the Watch series 4 here with both GPS + cellular.

That LTE watch requires some special work done sadly...

It will come to nz, just not straight away :)

Cheers for the update/insight.

Guessing we might see the series 5 watch released and hopefully have support in line with that.

hio77

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#2236235 13-May-2019 18:52

thatskiff:
hio77:
thatskiff:

Keen to see if this now means Apple will release the Watch series 4 here with both GPS + cellular.

That LTE watch requires some special work done sadly...

It will come to nz, just not straight away :)

Cheers for the update/insight.

Guessing we might see the series 5 watch released and hopefully have support in line with that.

It's on the road map. I can't speak to when or which device will be released with it.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

tardtasticx

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#2259416 17-Jun-2019 12:24

Tried to get one added to my iPhone to see if coverage was any good at home with Spark. It’s only available on PostPay plans (couldn’t find this mentioned anywhere?). Not worth getting a new sim and breaking iMessage etc. will wait until 2d launches it at some stage.

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