Xbox Issues

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Xbox Issues

1 | 2

nathan

5695 posts

Uber Geek
+1 received by user: 1630
Inactive user

#767983 22-Feb-2013 23:40

Rambaldi: Yeah I've got friends on other ISPs on xbl right now too. Will have to try help desk again.

it sucks I know

don't let them fob you off

clearly the service is running, clearly there are loads of ppl here having problems and it sounds like they are all on this ISP

PassiveFever81

367 posts

Ultimate Geek
+1 received by user: 13

#767985 23-Feb-2013 00:33

So, I can get onto the smartglass app and sign in using tethering to my 360, surely an Orcon issue... Pretty bad, so many issues these past 2 weeks...

Just a quick trace route to live.xbox.com
traceroute to live-origin.gtm.xbox.com (65.55.42.141), 64 hops max, 72 byte packets

1 bob.orcon (10.1.1.1) 0.832 ms 0.522 ms 0.405 ms

2 ufb.bng1.nct.orcon.net.nz (121.99.252.1) 18.884 ms 18.829 ms 18.868 ms

3 xe-2-2-0.cre1.nct.orcon.net.nz (121.98.9.141) 18.249 ms 17.667 ms 17.602 ms

4 121.99.12.0 (121.99.12.0) 20.110 ms 22.844 ms 18.583 ms

5 te0-7-0-24.ccr21.lax05.atlas.cogentco.com (38.104.84.29) 196.613 ms 196.025 ms 195.236 ms

6 te0-1-0-5.mpd21.lax01.atlas.cogentco.com (154.54.82.157) 197.121 ms

te0-1-0-1.ccr21.lax01.atlas.cogentco.com (154.54.6.189) 171.638 ms

te0-0-0-2.ccr21.lax01.atlas.cogentco.com (154.54.30.185) 171.289 ms

7 te0-1-0-5.ccr21.lax04.atlas.cogentco.com (154.54.87.253) 197.370 ms 196.231 ms

te0-0-0-0.ccr22.lax01.atlas.cogentco.com (154.54.41.222) 200.674 ms

8 te0-6-0-0.ccr22.lax04.atlas.cogentco.com (154.54.6.242) 170.175 ms 170.588 ms

te0-0-0-17.ccr22.lax04.atlas.cogentco.com (154.54.87.242) 170.007 ms

9 38.122.146.186 (38.122.146.186) 198.459 ms 197.671 ms 198.156 ms

10 xe-7-0-2-0.by2-96c-1a.ntwk.msn.net (207.46.42.176) 208.155 ms 208.774 ms 208.158 ms

11 * * *

12 * * *

13 * * *

14 * * *

15 *

Sounddude

I fix stuff!
1935 posts

Uber Geek
+1 received by user: 640

Trusted

2degrees

Lifetime subscriber

#768040 23-Feb-2013 09:24

Hi Guys

We had a team looking into this last night, it looked like an issue in the wider internet with one of our upstream carriers.

Looks to be resolved now

Sorry for the inconvenience.

charliebrownnz

79 posts

Master Geek
+1 received by user: 53

#768044 23-Feb-2013 09:33

Sounddude: Hi Guys

We had a team looking into this last night, it looked like an issue in the wider internet with one of our upstream carriers.

Looks to be resolved now

Sorry for the inconvenience.

Can you update the network status on the support page? I'm sure alot of people would be interested to know why they couldn't get onto Xbox live last night and would have been pulling their hair out like I was trying to fix this.

http://www.orcon.net.nz/support

Sounddude

I fix stuff!
1935 posts

Uber Geek
+1 received by user: 640

Trusted

2degrees

Lifetime subscriber

#768054 23-Feb-2013 09:50

charliebrownnz:

Can you update the network status on the support page? I'm sure alot of people would be interested to know why they couldn't get onto Xbox live last night and would have been pulling their hair out like I was trying to fix this.

http://www.orcon.net.nz/support

Thanks for the feedback, I will let our support teams know to update the status page for events like these.

Rambaldi

231 posts

Master Geek
+1 received by user: 29

#768056 23-Feb-2013 10:04

Hi Sounddude, thanks for the update on fixing things. Is everything fixed now? One of my facebook games keeps lagging/timing out, but it could just be a problem with the games servers, haven't contacted them to ask yet.

1 | 2