[Snap] ipv6 problems

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › [Snap] ipv6 problems

1 | 2 | 3

904 posts

Ultimate Geek

Trusted

#1191736 8-Dec-2014 17:57

I take back what I said about not having any long term issues with Snap v6. Can confirm that v6 is completely dead for me as well right now.
According to Snap support they've taken it down to address issues with it, and have no ETA on when it'll be back up.

kiwibob1

109 posts

Master Geek

ID Verified

Lifetime subscriber

#1197964 15-Dec-2014 17:31

I was also unable to get a response on when the IPv6 withdrawal might be resolved.

Pleasingly getting Sixxs running on the Fritzbox was very, very simple so IPv6 service can be readily restored.

xlinknz

1127 posts

Uber Geek

Trusted

#1198207 16-Dec-2014 07:09

It is interesting that SNAP themselves have not posted something here, I wonder why ?

Lorenceo

904 posts

Ultimate Geek

Trusted

#1198311 16-Dec-2014 10:10

It'd be nice to have clarification of what the issue actually is. Until they turned it off the only issue I had with v6 was slower throughput than v4 to overseas destinations.
I suspect the issues that people have had with it have been due to something weird the Fritzboxes have been doing.

Otagolad

364 posts

Ultimate Geek

#1198327 16-Dec-2014 11:02

xlinknz: It is interesting that SNAP themselves have not posted something here, I wonder why ?

I have noticed lately that Ralph has been very quiet on most of the threads - I even sent a private message re some specific issues and I haven't had any response to that.

Noodles

487 posts

Ultimate Geek

#1198359 16-Dec-2014 11:36

From what I gather they're having hardware problems and they're waiting on a vendor to provide a fix.

I asked them to post on their network status page (as it currently says "OK - No Known Network Problems"), but they seem reluctant to do so. I'm guessing that 95% of their users don't know what ipv6 is and if they see problems on the network they'll get worried?

Lorenceo

904 posts

Ultimate Geek

Trusted

#1198376 16-Dec-2014 12:09

I'm not too fussed about it not being on the status page. I do want it fixed ASAP though, and would like to know what the issue actually is/was that made them decide to kill it entirely.

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

RalphFromSnap

776 posts

Ultimate Geek

Trusted

Snap Internet

#1198961 17-Dec-2014 11:23

Hi All,

This issue should now be resolved, and if you re-authenticate you should receive a dynamic IPv6 address. sorry for the inconvenience caused we had a couple of small glitches and the quickest way to resolve was to temporally disable this in some areas. We don't expect that this will happen again.

Good news static IPv6 allocations are close and we hope to have more info in the new year with a launch date.

Thanks,
TheRalph

Snap

0800 BROADBAND (276 232)
www.snap.net.nz

@SnapInternet on Twitter
Snap Internet on Facebook

Our Social Media Team:
^RO Ricky - Technical Lead
^AT Ashleigh - Retail Marketing Coordinator

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#1199025 17-Dec-2014 12:36

RalphFromSnap: Hi All,

This issue should now be resolved, and if you re-authenticate you should receive a dynamic IPv6 address. sorry for the inconvenience caused we had a couple of small glitches and the quickest way to resolve was to temporally disable this in some areas. We don't expect that this will happen again.

Good news static IPv6 allocations are close and we hope to have more info in the new year with a launch date.

Thanks,
TheRalph

OOO! that is very exciting news!

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Lorenceo

904 posts

Ultimate Geek

Trusted

#1199590 18-Dec-2014 00:37

Can confirm. v6 is back up and running here. :)

Aredwood

3885 posts

Uber Geek

#1201686 22-Dec-2014 00:19

Good to know that IPv6 is back. Have been meaning to get my Edgerouter setup for v6. Bit hard when it has been disabled.

SCM

459 posts

Ultimate Geek

#1206522 31-Dec-2014 14:43

My IPv6 is AWOL again, anyone else having issues with their IPv6?

nzgeek

618 posts

Ultimate Geek

#1206539 31-Dec-2014 15:29

IPv6 is still up and running for me, but I do find that I've been having some trouble accessing certain IPv6-enabled sites, such as Wikipedia. I'm not sure if this is related or not.

Lorenceo

904 posts

Ultimate Geek

Trusted

#1206551 31-Dec-2014 15:52

V6 working fine here still.

SCM

459 posts

Ultimate Geek

#1206562 31-Dec-2014 16:00

Hmmm...

My Fritz is being issued an IPv6 subnet and in turn issuing my PC's, servers and other IPv6 enabled devices an IPv6 address however I am unable to access anything via IPv6 from any of my devices.
Before Snap's v6 update I never had issues with v6, but now post their update I do :|
Had to disable v6 in the fritz to get stable internet :(
Might have to go back to using SixXS for stable v6...

1 | 2 | 3