Official Known Issues/Outages.

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Official Known Issues/Outages.

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Slingshot

1004 posts

Uber Geek

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Slingshot

#617830 1-May-2012 10:17

cws82us: I rebooted my Linksys and was thinking it was my pc cannot login to some pages so i rebooted pc and rebooted modem and modem cannot connect.

Yes. This is due to the above listed issue. Also please do not post in this topic as it is for offical outages only.

Thanks,
Joe.

www.slingshot.co.nz

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JoeM

44 posts

Geek

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#619203 4-May-2012 08:02

[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ *RESOLVED* ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]

BROWSING ISSUES: Nationwide.

We are currently having issues with browsing affecting all customers.

We hope to have this resolved ASAP.

Thanks,
Joe.

:::UPDATE:::

This is now partly resolved:
Currently only affecting:

Dunedin
Timaru
and parts of Auckland

Ref #: 4185086

[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ *RESOLVED* ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]

Joe M.
Slingshot Technical Centre Manager

Frink

4 posts

Wannabe Geek

#619218 4-May-2012 08:20

Hi, i haven't had PPP link since last night. is there a known fault regarding this?
Cheers.
(north shore, auckland)

JoeM

44 posts

Geek

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#619227 4-May-2012 08:30

Frink: Hi, i haven't had PPP link since last night. is there a known fault regarding this?
Cheers.
(north shore, auckland)

It is possiable, Is if working now?? service is fully restored.

If not please post a new topic or PM me or Slingshot rather than posting on here.

Thanks,
Joe.

Joe M.
Slingshot Technical Centre Manager

Slingshot

1004 posts

Uber Geek

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Slingshot

#619420 4-May-2012 11:56

[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ *RESOLVED* ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]

PPP issues:Nationwide

We are currently having issues with browsing affecting some customers.

We hope to have this resolved ASAP.

Thanks,
Ben

[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ *RESOLVED* ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]

www.slingshot.co.nz

www.twitter.com/SlingshotNZ

https://www.facebook.com/SlingshotNZ

JoeM

44 posts

Geek

Trusted

#633198 31-May-2012 10:47

[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ *RESOLVED* ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]

SPEED ISSUES - Canterbury region.

People in the Canterbury region may be getting slow speeds currently.

A fix for this is scheduled for 12th June.

Sorry for the inconvenience.

[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ *RESOLVED* ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]

Joe M.
Slingshot Technical Centre Manager

jhaywood

7 posts

Wannabe Geek

#635364 4-Jun-2012 10:50

Hi is anyone having internet access issues this morning. I have router dsl sync but no internet gateway access. Rebooted router but no change. Slingshot customer services closed today so can not lot call.

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

jhaywood

7 posts

Wannabe Geek

#635798 5-Jun-2012 08:03

Internet Gateway magically reapeared at about 19:30hrs yesterday and all working fine now.

JoeM

44 posts

Geek

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#635801 5-Jun-2012 08:19

jhaywood: Internet Gateway magically reapeared at about 19:30hrs yesterday and all working fine now.

This is for OFFICIAL OUTAGES only.

As mentioned many times here if you have an issue start a new trend otherwise people have to read through post after post of irrelevant rubbish to find out if there is an outage in their area etc.

Thanks,
Joe.

Joe M.
Slingshot Technical Centre Manager

Slingshot

1004 posts

Uber Geek

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Slingshot

#786712 25-Mar-2013 15:19

[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ *RESOLVED* ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]

Hi guys,

Currently some customers may be experiencing a problem with their internet connection, homeline connection and toll calling on the better network. Our apologies for the interuption! We are working to resolve this as soon as humanly possible!

We will keep you up to date with regards to any progress being made.

EDIT: This has been completely resolved. If anything changes, we will let you know as soon as the information arises.

Thanks!
David

[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[[ *RESOLVED* ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]

www.slingshot.co.nz

www.twitter.com/SlingshotNZ

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Slingshot

1004 posts

Uber Geek

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Slingshot

#826543 27-May-2013 18:27

“Some broadband customers nation wide may be experiencing difficulty connecting, we apologise for any inconvenience caused and will update this message once resolved.”

www.slingshot.co.nz

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