MyRepublic is transferring broadband business to 2degrees.

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › MyRepublic is transferring broadband business to 2degrees.

1 | 2 | 3 | 4 | 5 | 6 | 7

85 posts

Master Geek
+1 received by user: 25

#3102125 10-Jul-2023 13:25

We still use a landline and it will cost an extra $15/month if I join separately and not get the auto move from MR to 2D. MY have said we will still be charged the same as usual.

doobre

100 posts

Master Geek
+1 received by user: 15

Subscriber

#3114582 11-Aug-2023 12:29

Well it may be an omen, but I called the 2d business line at the start of August to find answers about some points (some of which are raised here) and it took 18mins on hold just to get a human, and then it was obviously not a technical person. Had it been MR, I would have got through to someone who knows someone, and almost immediately, especially if it was following up an problem…
2d claim that business customers have priority support.!????

quickymart

14941 posts

Uber Geek
+1 received by user: 13956

ID Verified

#3114665 11-Aug-2023 13:42

doobre: Had it been MR, I would have got through to someone who knows someone, and almost immediately, especially if it was following up an problem…

I thought My Republic ditched their phone support a few years ago?

doobre

100 posts

Master Geek
+1 received by user: 15

Subscriber

#3114667 11-Aug-2023 13:51

Nope, I don’t know exactly when, but I spoke to a technician for an issue, on the business support line, mid 22. His name was Luke.

Bananabob

512 posts

Ultimate Geek
+1 received by user: 119

ID Verified

Trusted

#3114668 11-Aug-2023 13:53

quickymart:

doobre: Had it been MR, I would have got through to someone who knows someone, and almost immediately, especially if it was following up an problem…

I thought My Republic ditched their phone support a few years ago?

I think that businesses can still ring in but home users can't.

dapples

51 posts

Master Geek

#3114808 11-Aug-2023 19:19

Any other ex My Republic customers been switched and find their internet speed now trash?

HP

Shop now for HP laptops and other devices (affiliate link).

yitz

2239 posts

Uber Geek
+1 received by user: 594

#3114817 11-Aug-2023 19:46

dapples: Any other ex My Republic customers been switched and find their internet speed now trash?

Check and see if this offer is available to you: https://www.geekzone.co.nz/forums.asp?forumid=81&topicid=306421

k1w1k1d

1714 posts

Uber Geek
+1 received by user: 1314

#3114856 11-Aug-2023 21:55

I missed that post from Sounddude, so wonder how many took up his offer?

I haven't heard any more since original email advising of 2D takeover. Just waiting to see what happens and hoping it doesn't all turn to the brown smelly stuff.