2Degrees throttling ???

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2Degrees throttling ???

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#3124634 7-Sep-2023 14:34

pwner:

Nelson, or anywhere else for that matter. if it is fine during most of the day, but then slow at other times it could be due to local PON saturation, remember GPON is a shared network.

if you call into the care team they should be able to diagnose and if suitable get the LFC to possibly swap your PON segment.

Remember, Chorus make Gpon utilisation metrics available publicly - but no-one apart from me ever cared enough to download them or look at them.

Without even knowing what the OLT or port is though, I can tell you that level of performance on gig will 100%, absolutely NOT, be related to GPON segment congestion. (Because I have looked at them all, and sorted by highest - and even the worst in the country (on Chorus) is still good.

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

yitz

2075 posts

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#3124640 7-Sep-2023 14:55

I think there's also some subdivisions around that area where fibre is supplied by ThePacific/tpnet ? OP doesn't happen to be connected to that network?

BMarquis

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#3124645 7-Sep-2023 15:06

Good point, I ran with the assumption the OP is on the Chorus network and that my not be the case :)

@pwner - if it’s a chorus circuit, drop me a teams message mate - happy to have a looksie from our side.

Linux

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#3124647 7-Sep-2023 15:09

As above @Franklinopdenbuysch are you 100% on the Chorus fibre network?

Franklinopdenbuysch

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#3124671 7-Sep-2023 15:43

Yes totally 100% Chorus. And thank you to everyone who is helping and suggesting solutions, much appreciated.

Linux

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#3124744 7-Sep-2023 19:07

@Franklinopdenbuysch How is the internet tonight?

Franklinopdenbuysch

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#3124792 7-Sep-2023 19:19

So far so good! It is a bit early but hopefully stays like this!

Quic Broadband

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Franklinopdenbuysch

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#3124806 7-Sep-2023 20:53

8.50pm speed is down a lot:

Linux

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#3124809 7-Sep-2023 21:07

How many other computers on the network?

Franklinopdenbuysch

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#3124812 7-Sep-2023 21:19

During the day some work computers, 2 Macs and a PC, evenings 3 gaming PCs. Along with a host of iphones, ipads, smart home devices etc.

Up until this week we never had an issue like now. I noticed it right away when webpages became slower to open, that is what triggered me to check speeds.

Richt now 53 down and 350 up.

Graymond

145 posts

Master Geek

#3124834 7-Sep-2023 22:42

Interesting thread,curios about how ISP's can op out of what they advertise, read the small print etc etc.

Fibre glass the new medium for data transfer, but, but, and so it goes...there are to many gremlins, not our fault, your fault, of course.. but here is what I( am currently getting using wireless link to router and over the top of FireFox

https://www.speedtest.net/my-result/d/baac8123-c361-4423-8d08-524fcec13e19

how do you get pic up ??

Dynamic

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#3124870 8-Sep-2023 06:49

In my experience as a tech helping clients with broadband for 20 years, I'm 99% sure this is a problem on your premises.

I agree with above suggestions for an isolation test (test with only one computer connected via network cable after disabling wifi, and then disconnect that computer and test with a second one to see if the results are consistent).

We have also seen these sorts of speeds with router configuration issues, so try another router if possible or factory reset your router and test without any configuration customisations not absolutely essential to getting connected to the ISP.

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boosacnoodle

963 posts

Ultimate Geek

#3124955 8-Sep-2023 11:31

OP, have you tried any of the suggestions? Turn off wifi and disconnect everything except one device then re-test. No one can help you if you don't want to do the most basic troubleshooting steps.