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Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2Degrees throttling ???
Franklinopdenbuysch

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#306949 6-Sep-2023 20:19
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I am having the issues 3 nights in a row with internet download speeds around 5MBPS but upload is still full speed. 5.30pm okay, by 7pm through to about 10pm my speed is throttled. Same pattern last 3 nights. Sent three requests for service but no answers. Time to pay them a visit!

 

 

 

Anyone else having issues? 

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  #3124263 6-Sep-2023 20:21
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You need to provide more information

What type of connection have you got?



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  #3124269 6-Sep-2023 20:24
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Is it 5Mbp/s or 5MBP/s ? Quite a difference between the two

Franklinopdenbuysch

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  #3124270 6-Sep-2023 20:27
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Plan:

 

Current Plan Billing frequency: Monthly Broadband (Fibre 1000) Unlimited data plan   Speed:  

 

Download Mbps 4.10 Upload Mbps 216.55 Hope that helps :)



timmmay
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  #3124272 6-Sep-2023 20:30
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Seems fine to me. Wellington, 2degrees fiber, 300 / 100 plan, CloudFlare speed test. Sometimes when an ISP throttles they let speed tests through though.

 

 

 

Franklinopdenbuysch

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  #3124275 6-Sep-2023 20:34
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Ookla speed test. Speed is normal anyother part of the day, but 7pm to about 10pm its like this below. Sounds like throttling to me! 

 

 

 

 

 

timmmay
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  #3124276 6-Sep-2023 20:39
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Ookla seems fine as well. Could be something about your connection, your neighborhood, or a fault. Try calling 2degrees - if you're patient enough.

 

Wellington to Chch

 

 

 

 

Wellington to Taupo

 

 
 
 
 

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Franklinopdenbuysch

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  #3124277 6-Sep-2023 20:45
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I have tried calling each night, but they are on a "special project" and cannot be reached. I think the special project is 8pm knockoff time! I will visit the local shop tomorrow. 

 

 

 

 

freitasm
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  #3124278 6-Sep-2023 20:46
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Are you testing this over Wi-Fi or Ethernet?




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  #3124280 6-Sep-2023 20:51
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@Franklinopdenbuysch What make / model router are you using?

 

Can you also test to the nearest 2degrees server

Franklinopdenbuysch

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  #3124281 6-Sep-2023 20:59
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Testing over Ethernet. Fritzbox 7590.

 

Tried a couple of new server locations for the speed test, one was much better:

 

I tried 3 or 4 diferent tests from different servers, got from 2Mbps to 600Mbps. 

 

 

 

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  #3124282 6-Sep-2023 21:05
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@Franklinopdenbuysch Have you done the update that was released yesterday? Fritz OS 7.57

 

Please test to 2degrees

 
 
 
 

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Franklinopdenbuysch

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  #3124283 6-Sep-2023 21:13
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No Fritzbox update but I am doing that now. 

 

Test to 2degrees: 

 

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  #3124284 6-Sep-2023 21:16
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@Franklinopdenbuysch 2degrees do not throttle connections

Franklinopdenbuysch

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  #3124285 6-Sep-2023 21:19
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Then why is the same pattern repeating for the last 3 nights in a row? Sunday, Monday we did chew through a lot of data, 20 to 30GB then we started with the slow evenings. 

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  #3124286 6-Sep-2023 21:23
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Approx where are you located?

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