2Degrees throttling ???

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › 2Degrees throttling ???

Franklinopdenbuysch

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#306949 6-Sep-2023 20:19

I am having the issues 3 nights in a row with internet download speeds around 5MBPS but upload is still full speed. 5.30pm okay, by 7pm through to about 10pm my speed is throttled. Same pattern last 3 nights. Sent three requests for service but no answers. Time to pay them a visit!

Anyone else having issues?

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#3124263 6-Sep-2023 20:21

You need to provide more information

What type of connection have you got?

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#3124269 6-Sep-2023 20:24

Is it 5Mbp/s or 5MBP/s ? Quite a difference between the two

Franklinopdenbuysch

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#3124270 6-Sep-2023 20:27

Plan:

Current Plan Billing frequency: Monthly Broadband (Fibre 1000) Unlimited data plan Speed:

Download Mbps 4.10 Upload Mbps 216.55 Hope that helps :)

timmmay

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#3124272 6-Sep-2023 20:30

Seems fine to me. Wellington, 2degrees fiber, 300 / 100 plan, CloudFlare speed test. Sometimes when an ISP throttles they let speed tests through though.

Franklinopdenbuysch

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#3124275 6-Sep-2023 20:34

Ookla speed test. Speed is normal anyother part of the day, but 7pm to about 10pm its like this below. Sounds like throttling to me!

timmmay

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#3124276 6-Sep-2023 20:39

Ookla seems fine as well. Could be something about your connection, your neighborhood, or a fault. Try calling 2degrees - if you're patient enough.

Wellington to Chch

Wellington to Taupo

Franklinopdenbuysch

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#3124277 6-Sep-2023 20:45

I have tried calling each night, but they are on a "special project" and cannot be reached. I think the special project is 8pm knockoff time! I will visit the local shop tomorrow.

freitasm

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#3124278 6-Sep-2023 20:46

Are you testing this over Wi-Fi or Ethernet?

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#3124280 6-Sep-2023 20:51

@Franklinopdenbuysch What make / model router are you using?

Can you also test to the nearest 2degrees server

Franklinopdenbuysch

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#3124281 6-Sep-2023 20:59

Testing over Ethernet. Fritzbox 7590.

Tried a couple of new server locations for the speed test, one was much better:

I tried 3 or 4 diferent tests from different servers, got from 2Mbps to 600Mbps.

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#3124282 6-Sep-2023 21:05

@Franklinopdenbuysch Have you done the update that was released yesterday? Fritz OS 7.57

Please test to 2degrees

Franklinopdenbuysch

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#3124283 6-Sep-2023 21:13

No Fritzbox update but I am doing that now.

Test to 2degrees:

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#3124284 6-Sep-2023 21:16

@Franklinopdenbuysch 2degrees do not throttle connections

Franklinopdenbuysch

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#3124285 6-Sep-2023 21:19

Then why is the same pattern repeating for the last 3 nights in a row? Sunday, Monday we did chew through a lot of data, 20 to 30GB then we started with the slow evenings.

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#3124286 6-Sep-2023 21:23

Approx where are you located?

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