Orcon slow today

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Orcon slow today

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321 posts

Ultimate Geek

#334800 25-May-2010 22:18

slight improvement tonight. still not as awesome as before, when I had double digit proper speed.

Pulinski

131 posts

Master Geek

#334802 25-May-2010 22:21

Sensational speed this morning. Completed all those big downloads in 8 minutes.

It'll be the international load, not the individual ISP.

Paul

nzkiwiman

2585 posts

Uber Geek

Subscriber

#334806 25-May-2010 22:26

Pulinski: Sensational speed this morning. Completed all those big downloads in 8 minutes.

It'll be the international load, not the individual ISP.

Paul

Ditto

Last night 700MB took 93 minutes
This morning the remaining 1GB took 12 minutes

The day before 2.7GB took about 45 minutes in the morning.

Webpage speed seems slightly better than last night (dialup would have been faster last night) but download and streaming is impossible.

Pulinski

131 posts

Master Geek

#334812 25-May-2010 22:34

Not bad for me tonight. Over 4.00 Mb/s to California as well.

Paul

Athlonite

1828 posts

Uber Geek
Inactive user

#334851 26-May-2010 00:10

trying to stream a youtube vid at 12.10am and i'm getting this - 4.4 KB/s WTF orcon

Athlonite

1828 posts

Uber Geek
Inactive user

#334855 26-May-2010 00:29

Although speedtest.net shows a reasonable speed

nzkiwiman

2585 posts

Uber Geek

Subscriber

#334869 26-May-2010 03:42

Got up at 3.30am and completed 1.4GB worth of downloads in 17 minutes (1100kb/sec)

Quic Broadband

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alliao

321 posts

Ultimate Geek

#334876 26-May-2010 06:38

morning, no complaints :)

the fact that ping shots right up to dialup era during congestion really affects the "snappy-ness" of the browsing experience

hopefully it can be resolved soon....

alliao

321 posts

Ultimate Geek

#335222 26-May-2010 20:32

back to reality at night.. no one is accountable. somebody's laughing all the way to the bank it feels.

Sounddude

I fix stuff!
1928 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#335230 26-May-2010 20:57

alliao

Can you go into more details? Are you on Orcon or Orcon+. Where in NZ are you?

I am not seeing any congestion on our network or the handover links currently which would cause such bad local speeds.

ookisaru

5 posts

Wannabe Geek

#335276 26-May-2010 22:06

Am on the Central Wellington exchange on Orcon+ and I have exactly the same problem as you have all been describing for the last few weeks. Great international speeds during the day, but at peak hours everything none local slows to a crawl to the point where the internet is barely usable (it took about 5 seconds to load a Dilbert cartoon in gmail).

Speed test tonight to CA - 0.64 down, 0.74 up. Whereas to a local Wellington server I am getting 18.44 down and 0.84 up.

alliao

321 posts

Ultimate Geek

#335328 26-May-2010 23:43

I used to be on orcon+, one of those cabinetisation lost souls, subsequently switched to purple plan. The speed is awesome now, maybe it's bad timing then? Not sure. I'm in North Shore Auckland, will continue to monitor, it has been pretty bad the past week.

Sounddude: alliao

Can you go into more details? Are you on Orcon or Orcon+. Where in NZ are you?

I am not seeing any congestion on our network or the handover links currently which would cause such bad local speeds.

yozshiku

34 posts

Geek

#335339 27-May-2010 00:05

Like alliao I'm also on Orcon purple, not +, live just north of the North Shore (Hibiscus Coast), and for the past couple of weeks have gone from a daytime/late night/early morning ping of 55ms into Auckland to 170-300ms between 5pm and 10pm at night, give or take an hour either side.

Seems like anywhere else in the country is fine, just Auckland and international latency affected (which is a pretty big kick in the teeth for doing anything during prime time). Also been that way for most of May so far, and gradually getting worse during prime time, whereas any other time of day is fine.

Sounddude

I fix stuff!
1928 posts

Uber Geek

Trusted

2degrees

Lifetime subscriber

#335378 27-May-2010 09:06

hmm strange

Can you send me some traceroutes to effected sites.

Both when the speed is slow and when the speed is great.

Thanks.

I can't seem to replicate the issue at home, which makes things hard.

Rambaldi

231 posts

Master Geek

#335412 27-May-2010 10:51

yozshiku: Like alliao I'm also on Orcon purple, not +, live just north of the North Shore (Hibiscus Coast), and for the past couple of weeks have gone from a daytime/late night/early morning ping of 55ms into Auckland to 170-300ms between 5pm and 10pm at night, give or take an hour either side.

Seems like anywhere else in the country is fine, just Auckland and international latency affected (which is a pretty big kick in the teeth for doing anything during prime time). Also been that way for most of May so far, and gradually getting worse during prime time, whereas any other time of day is fine.

Having the same issues, from approximately 4pm to 10:30pm/11pm, roughly. Get awesome speesd all day, and throughout the night, but anything international between 4pm to 11pm is just... unbelievably slow. I raid in World of Warcraft 4 nights a week, Wed/Thurs/Sun/Mon, from 9:15pm to 1:30pm. Typically Wednesday is okay, but the other 3 raid nights I have to be substitute out for the first 1-1.5 hours as I just chain disconnect, and lag out. It hasn't been this bad in months, but it has for the last few weeks.

My ping from 9pm-10:30pm/11pm is roughly 350-500ms, spiking hard to 1000-2000+ ms, and chain disconnecting me as soon as combat begins, then my ping shifts to 250ms (my usual raid ping before these slow issues the last few weeks) between 10:30pm/11pm until 12am/12:30am, then back to my daytime ping of 150ms until the raid ends at 1:30pm. The server is in California, USA.

I remember last time something like this happened, Sounddude couldn't replicate it, but eventually Orcon gave in and ordered more international bandwidth (which they admitted here on these forums they hadn't ordered enough) and everything was fixed, for a good while.

I also ran orcondiagnostics.exe for the 24 hour test on Tuesday @ 5pm, by Wednesday @ 9pm it was on test 76 out of 9x, so much for it needing to take 24 hours :P

I'd ring up and complain as I did last time, but they will probably just say what they said last time, they can't see the problem, then after a few more weeks or customer complaints, they will again order more international bandwidth and everything will be back to normal again!

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