MyRepublic - New Fibre-only ISP

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Master Geek
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#1152075 12-Oct-2014 07:28

myfullflavour:

Sorry I know this is a negative post but you can't jump on existing turf and make a bunch of unsubstantiated claims.

I welcome you as a player in the market, it's nice to have an additional operator who has "built their network from the ground up for UFB" :)

Are you implying that http://fullflavour.co.nz build their network for UFB?

1) MyRepublic launched nation-wide. We aren't a limited area provider, though people here focused on the three locations that are "coming soon", rather than everywhere being covered. It's hard to launch 30 or so coverage areas at the same time with 4 separate providers, which is why even the bug guys launch Auckland-only at first. But we had some process and commercial issues with Northpower, and some technical issues in a couple other places that will likely be resolved before the first customers go live, assuming a 4-6 week build time for the orders accepted today.

2) MyRepublic doesn't sell {A,V}DSL. If someone else "built their network for UFB" and sells DSL, what's that say about their DSL performance? Different handovers. Different authentication. Different performance. And it's hard to see when Full Flavour launched. They were around before UFB. So to say the company was built around selling fibre would be provably false. But I can't find anything about when they started selling or reselling data services.

MyRepublic launches today (watch TV2 at 1:50 p.m.) with fibre-only. We are the only national provider to do fibre only. If anyone else is UFB-only, they certainly aren't promoting themselves as such. The few who claim similar that have been pointed out all have easy to click on DSL options, indicating a lack of focus.

3) MyRepublic is clear about what we do, even if we aren't clear about how we do it.

http://fullflavour.co.nz/ultra-fast-broadband/ has the Netflix logo. So, does that mean you can get Netflix through the service? Or is it only with the Roku offer? Does the Roku work (without having to lie on the signup page and/or use 3rd party geo-unblocking services)? From what I can see, Roku is still US-only, and requires a US address and geo-unblocking to be done at setup and under use. Or has that changed?

It may be because I was there to watch it get built, but the MyRepublic claims seem much more direct, clear, and verifiable than the providers who haphazardly throw Netflix logos around, without comment or explanation.

Regards,
Marc Whinery
Senior Product Manager, MyRepublic

myfullflavour

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Full Flavour

#1152076 12-Oct-2014 07:35

Whinery: Why would one need a dedicated connection for Netflix, if one hosts Akami CDN, which Netflix uses?

You know Netflix don't use Akamai anymore aye?

Netflix took control of their delivery by pushing the content out to IXs, direct peering/cross-connects, via intermediary networks such as Level 3 and by providing ISPs with Akamai/Google-style cache boxes (not available to ISPs in NZ for obvious reasons).

Behodar

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#1152077 12-Oct-2014 07:48

Whinery: As an aside, it confuses a non-SI person that the SI units are not used properly in supposedly SI countries. By Metric System convention, Netflix is about 10 Mm away. But that's always said as 10 000 km. Can someone explain that one?

*Possibly* to not confuse Americans too much; according to Wikipedia they used to use "M" to mean "thousand"... and we know how stubborn they can be when it comes to metric/SI :)

myfullflavour

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Full Flavour

#1152078 12-Oct-2014 07:51

Whinery: Are you implying that http://fullflavour.co.nz build their network for UFB?

Yes. Our network was designed for UFB specifically - for a period of time last year we operated two standalone networks (one for UFB and one for xDSL / hosting). In the end the latter was decommissioned and the copper customers were migrated onto the new network.

Whinery: If someone else "built their network for UFB" and sells DSL, what's that say about their DSL performance? Different handovers. Different authentication. Different performance. And it's hard to see when Full Flavour launched. They were around before UFB. So to say the company was built around selling fibre would be provably false. But I can't find anything about when they started selling or reselling data services.

Full Flavour isn't fibre-only and I didn't claim this. I claimed our current network was designed 100% for UFB. We also stopped taking new ADSL & VDSL customers last year, opting for fibre-only new connections.

Whinery: http://fullflavour.co.nz/ultra-fast-broadband/ has the Netflix logo. So, does that mean you can get Netflix through the service? Or is it only with the Roku offer? Does the Roku work (without having to lie on the signup page and/or use 3rd party geo-unblocking services)? From what I can see, Roku is still US-only, and requires a US address and geo-unblocking to be done at setup and under use.

We import the Roku, configure the Roku & deploy the Roku to customer premises.

The Roku and many of the channels including Netflix, very much work on our service.

eXDee

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#1152094 12-Oct-2014 10:12

I'd just like to say the MyRepublic representation in this thread reads to me as a touch aggressive. Also i saw a bit of astroturfing/advertising in other threads which seemed a bit borderline.

I think you need to hold back a bit and don't take people up on every point they make - people on forums will argue to the end of time and it just makes you look argumentative too. Especially if you start specifically attacking others network setups (even if they attack yours). Show how you're better, not how they are worse. Positive comments always look better.
Play your cards right and you'll get a lot of support on here and other online communities but obviously if you play them wrong and people will dislike you.

Just my 2c.

Here's a a question: How does the NZ network relate to the Singapore based one, eg do you have leverage the same USA PoPs, does it allow you to optimize routes into europe, asia and other countries? Just curious how it gives you an advantage vs if you were NZ only.

Detruire

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#1152147 12-Oct-2014 12:37

Whinery: As an aside, it confuses a non-SI person that the SI units are not used properly in supposedly SI countries. By Metric System convention, Netflix is about 10 Mm away. But that's always said as 10 000 km. Can someone explain that one?

10000km can only be interpreted as ten thousand kilometres.
10Mm can be interpreted as ten megametres or ten millimetres.

Context will help, but it won't eliminate all possible confusion.

rm *

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Behodar

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#1152149 12-Oct-2014 12:39

Detruire: 10Mm can be interpreted as ten millimetres.

Not according to the rules, it can't. M≠m.

Whinery

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#1152170 12-Oct-2014 13:11

eXDee:
Here's a a question: How does the NZ network relate to the Singapore based one, eg do you have leverage the same USA PoPs, does it allow you to optimize routes into europe, asia and other countries? Just curious how it gives you an advantage vs if you were NZ only.

Most of what's being built for NZ was already built for SG. So we take the best of SG, and use that, and anything we don't like of SG, we don't use. The Fibre TV is based on the Teleport from SG that's been in place for years, so our local authentication servers in the US, UK, and other places can be re-used for the NZ location. But the voice services were SG specific, so we built a new voice platform for NZ that uses some of the capabilities of SG (some international calling), but mostly independent because the SG location is gearing up for a push into mobile, so has different voice targets.

There are also growth thresholds identified. Not capacity management, but features. Once we have enough NZ customers, it'll likely be cheaper and faster for some things to get dedicated bandwidth to Singapore, linking the networks directly. At that point, the overlap will be much more direct, and the benefits more tangible.

We aren't even at official full-launch yet, so there's more to come. The press event Thursday was a teaser for the full launch that's kicked off by the premier of the TV campaign (ad) starting at 1:50 on TV2. Though I think it's on the Facebook if anyone can't stand to wait. Though the Facebook was updated 30 minutes ago to indicate full launch now...

Once people start getting on the service, it'll stop being a question about the details of press releases, and the performance of the network. That's where the discussion should be. As others love to point out, there are other ways of circumventing GEO-blocking, so worring about the details of that are a distraction from:

Do you consistently get 95%+ of your off-peak performance in peak times (without caps, throttling, or blocked services)?

Peak should be our problem, not yours. You should have to worry about when peak is for your ISP. You should expect good performance 24 hours a day. We think that the discussion in NZ around peaks, throttles, caps, and such are silly. The networks should be congestion free (but not contention free, UFBis contented, as is the rest of the Internet). I don't care whether it costs more international bandwidth or backhaul or whatever to make it congestion free. But that's what an ISP should do for best performance.

The discussion should be about speeds, not caps. About performance, not throttles. It should just work.

Regards,
Marc Whinery
Senior Product Manager, MyRepublic

sonyxperiageek

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#1152178 12-Oct-2014 13:16

Whinery:
eXDee:
Here's a a question: How does the NZ network relate to the Singapore based one, eg do you have leverage the same USA PoPs, does it allow you to optimize routes into europe, asia and other countries? Just curious how it gives you an advantage vs if you were NZ only.

Most of what's being built for NZ was already built for SG. So we take the best of SG, and use that, and anything we don't like of SG, we don't use. The Fibre TV is based on the Teleport from SG that's been in place for years, so our local authentication servers in the US, UK, and other places can be re-used for the NZ location. But the voice services were SG specific, so we built a new voice platform for NZ that uses some of the capabilities of SG (some international calling), but mostly independent because the SG location is gearing up for a push into mobile, so has different voice targets.

There are also growth thresholds identified. Not capacity management, but features. Once we have enough NZ customers, it'll likely be cheaper and faster for some things to get dedicated bandwidth to Singapore, linking the networks directly. At that point, the overlap will be much more direct, and the benefits more tangible.

We aren't even at official full-launch yet, so there's more to come. The press event Thursday was a teaser for the full launch that's kicked off by the premier of the TV campaign (ad) starting at 1:50 on TV2. Though I think it's on the Facebook if anyone can't stand to wait. Though the Facebook was updated 30 minutes ago to indicate full launch now...

Once people start getting on the service, it'll stop being a question about the details of press releases, and the performance of the network. That's where the discussion should be. As others love to point out, there are other ways of circumventing GEO-blocking, so worring about the details of that are a distraction from:

Do you consistently get 95%+ of your off-peak performance in peak times (without caps, throttling, or blocked services)?

Peak should be our problem, not yours. You should have to worry about when peak is for your ISP. You should expect good performance 24 hours a day. We think that the discussion in NZ around peaks, throttles, caps, and such are silly. The networks should be congestion free (but not contention free, UFBis contented, as is the rest of the Internet). I don't care whether it costs more international bandwidth or backhaul or whatever to make it congestion free. But that's what an ISP should do for best performance.

The discussion should be about speeds, not caps. About performance, not throttles. It should just work.

Regards,
Marc Whinery
Senior Product Manager, MyRepublic

Is it just me or do you people love to add "the" in front of every item? "the UFB" "the Facebook"

Sony

Detruire

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#1152184 12-Oct-2014 13:30

Behodar:
Detruire: 10Mm can be interpreted as ten millimetres.

Not according to the rules, it can't. M≠m.

Standards don't stop the ignorant or lazy. KM/Km instead of km, ML instead of mL, CM/MM instead of cm/mm, all the bad capitalisation of bits and bytes... you should get the idea.

rm *

BigPipeNZ

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#1152194 12-Oct-2014 14:09

Whinery:

Do you consistently get 95%+ of your off-peak performance in peak times (without caps, throttling, or blocked services)?

Regards,
Marc Whinery
Senior Product Manager, MyRepublic

Yes.
All our plans are unlimited data, and we don't do any throttling, shaping, blocking of any kind.

(This is ADSL, we don't have enough probes with Truenet to measure VDSL or UFB yet, only spark, orcon and snap do as of right now)

I'm interested to know what is Myrepublic's policy on traffic shaping and prioritisation. Do you shape any kinds of traffic, or do you just buy enough bandwidth so you don't need to? Your post implies no shaping or priorisation. Is that correct?

It's great to see innovative stuff like custom routing, so no need to get defensive when people ask you for details - they (we) genuinely want to know what it is you are doing, not because we want to copy it (I'm sure other ISPs could do it if they wanted to without stealing trade secrets - we all hire smart network engineers) but because we're genuinely interested.
I'm interested what sort of typical performance enhancement you would expect from the custom routing - e.g. 5ms? 50ms? does it apply only to servers based in Singapore (or Asia)? should we expect any difference for Ozzie servers? What about NZ servers?

I'm also still not totally clear on how your fibre TV is different from Slingshot's global mode (I don't care who did it first). They obviously give Global Mode away for free, but you must believe it is better enough to justify a $15 monthly charge. IMHO the average punter isn't going to see the different unless you can clearly explain the difference to them. To them, both services let you access Netflix, so they will see it as the same thing.

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mAYH3M

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Master Geek
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#1152202 12-Oct-2014 14:26

I have signed up for the MyRepublic Trial and got a Truenet probe.Let's see how it plays.

Bhavicp

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#1152223 12-Oct-2014 14:53

I came here to ask basically what BigPipeNZ asked - How much of a lower latency should we expect to get from your custom routing? Especially to Sydney and the US. I'm wondering if it's actually enough of a difference to switch.

If you have any further details on what sort of custom routing (e.g specific providers over others (Level3 over Cogent), or compared to other ISPs) that would be very helpful.

Http://obtrix.net

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freitasm

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#1152277 12-Oct-2014 16:55

myfullflavour:
Whinery: Everyone else says "not our network, not our problem," Right?

Everyone else who? I don't know many operators with that attitude?

At least Vodafone - the many times I complained about routes and problems and got the "it's upstream, we can't do anything about it." And Vodafone is pretty large, so I'd say it impacts a lot of people.

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#1152281 12-Oct-2014 17:00

reading through the last three pages it sounds as a ganging up on the new guy - including some existing ISPs, which I completely disagree. If you're representing an ISP don't come to this thread with "we do this [better|this way|another way] because it's not about YOU it's about MyReplublic.

It's ok to ask how MyRepublic does it but it is not ok to try and sell your wares while trying to put the new guy down.

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