Gig Fibre Upload Speeds

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Gig Fibre Upload Speeds

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#2236214 13-May-2019 18:21

hio77:
NickMack:

hio77: @nickmack stick the heavy hitters on the slow path and all will be fine.

You can start with Laurenceo, murphy and samf ;)

I think @Laurenceo is coming to the Hamilton catch-up... look forward to having a chat ... :-)

Yes, I'll be bringing him.

Cool - Ricky and I arrive just after 1... I'm sure we will be thirsty by then..

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

hio77

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#2236225 13-May-2019 18:28

NickMack:
hio77:
NickMack:

hio77: @nickmack stick the heavy hitters on the slow path and all will be fine.

You can start with Laurenceo, murphy and samf ;)

I think @Laurenceo is coming to the Hamilton catch-up... look forward to having a chat ... :-)

Yes, I'll be bringing him.

Cool - Ricky and I arrive just after 1... I'm sure we will be thirsty by then..

Well damn... Now your indicating I should get up earlier!

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

SamF

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#2236244 13-May-2019 19:24

NickMack:

Hiya,

Earlier today I requested an update, I'll update once I have a reply. Just to be clea r- We have enough overall capacity direct to the US, we have a fast path, and a slightly slower path - This upgrade will add additional capacity to the faster path. :-)

Nick.

Thanks Nick,

So, based on the current capacity, should I be seeing better upload speeds to the US than I currently am?

NickMack

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#2239092 16-May-2019 13:08

SamF:

NickMack:

Hiya,

Earlier today I requested an update, I'll update once I have a reply. Just to be clea r- We have enough overall capacity direct to the US, we have a fast path, and a slightly slower path - This upgrade will add additional capacity to the faster path. :-)

Nick.

Thanks Nick,

So, based on the current capacity, should I be seeing better upload speeds to the US than I currently am?

Hi Sam,

I had one of the team perform some testing on the testbed to emulate your configuration using a Fritz 7490 on 900/400 plan between our US speed test server and Ubuntu host on our test bed via Chorus ONT.

Results look good and were repeatable on the test kit. My suggestion is to check all of your kit, look at what and how your testing, network drivers etc.

Speedtest as an application doesn't perform well with high latency, hence why we use iperf / iperf3 for testing purposes. We were testing to the same server that our speedtest site sits on.

If you are still seeing poor results, please call into customer care on 0800 022 022 Option 7 and log a fault.

## Upload to US speedtest server

~$ iperf3 -c 111.69.43.13 -t 60 -i 10 -b 120m -P 10

Connecting to host 111.69.43.13, port 5201

[ 4] local 192.168.178.21 port 55964 connected to 111.69.43.13 port 5201

[ 6] local 192.168.178.21 port 55966 connected to 111.69.43.13 port 5201

[ 8] local 192.168.178.21 port 55968 connected to 111.69.43.13 port 5201

[ 10] local 192.168.178.21 port 55970 connected to 111.69.43.13 port 5201

[ 12] local 192.168.178.21 port 55972 connected to 111.69.43.13 port 5201

[ 14] local 192.168.178.21 port 55974 connected to 111.69.43.13 port 5201

[ 16] local 192.168.178.21 port 55976 connected to 111.69.43.13 port 5201

[ 18] local 192.168.178.21 port 55978 connected to 111.69.43.13 port 5201

[ 20] local 192.168.178.21 port 55980 connected to 111.69.43.13 port 5201

[ 22] local 192.168.178.21 port 55982 connected to 111.69.43.13 port 5201

[ ID] Interval Transfer Bandwidth Retr Cwnd

[ 4] 0.00-10.01 sec 51.0 MBytes 42.7 Mbits/sec 0 952 KBytes

[ 6] 0.00-10.01 sec 50.8 MBytes 42.5 Mbits/sec 0 951 KBytes

[ 8] 0.00-10.01 sec 51.0 MBytes 42.7 Mbits/sec 0 1.00 MBytes

[ 10] 0.00-10.01 sec 51.1 MBytes 42.9 Mbits/sec 0 942 KBytes

[ 12] 0.00-10.01 sec 50.7 MBytes 42.5 Mbits/sec 0 962 KBytes

[ 14] 0.00-10.01 sec 51.1 MBytes 42.9 Mbits/sec 0 986 KBytes

[ 16] 0.00-10.01 sec 51.1 MBytes 42.9 Mbits/sec 0 969 KBytes

[ 18] 0.00-10.01 sec 50.8 MBytes 42.6 Mbits/sec 0 997 KBytes

[ 20] 0.00-10.01 sec 51.1 MBytes 42.9 Mbits/sec 0 1008 KBytes

[ 22] 0.00-10.01 sec 51.1 MBytes 42.9 Mbits/sec 0 972 KBytes

[SUM] 0.00-10.01 sec 510 MBytes 427 Mbits/sec 0

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 10.01-20.00 sec 63.5 MBytes 53.3 Mbits/sec 0 1.28 MBytes

[ 6] 10.01-20.00 sec 63.5 MBytes 53.3 Mbits/sec 0 1.27 MBytes

[ 8] 10.01-20.00 sec 63.5 MBytes 53.3 Mbits/sec 0 1.50 MBytes

[ 10] 10.01-20.00 sec 63.5 MBytes 53.3 Mbits/sec 0 1.15 MBytes

[ 12] 10.01-20.00 sec 63.5 MBytes 53.3 Mbits/sec 0 1.44 MBytes

[ 14] 10.01-20.00 sec 63.5 MBytes 53.3 Mbits/sec 0 1.44 MBytes

[ 16] 10.01-20.00 sec 63.5 MBytes 53.3 Mbits/sec 0 1.66 MBytes

[ 18] 10.01-20.00 sec 63.5 MBytes 53.3 Mbits/sec 0 1.46 MBytes

[ 20] 10.01-20.00 sec 63.5 MBytes 53.3 Mbits/sec 0 1.48 MBytes

[ 22] 10.01-20.00 sec 63.5 MBytes 53.3 Mbits/sec 0 1.43 MBytes

[SUM] 10.01-20.00 sec 635 MBytes 533 Mbits/sec 0

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 20.00-30.02 sec 64.8 MBytes 54.2 Mbits/sec 0 1.28 MBytes

[ 6] 20.00-30.02 sec 64.8 MBytes 54.2 Mbits/sec 0 1.27 MBytes

[ 8] 20.00-30.02 sec 64.8 MBytes 54.2 Mbits/sec 0 1.50 MBytes

[ 10] 20.00-30.02 sec 64.8 MBytes 54.2 Mbits/sec 0 1.15 MBytes

[ 12] 20.00-30.02 sec 64.8 MBytes 54.2 Mbits/sec 0 1.44 MBytes

[ 14] 20.00-30.02 sec 64.8 MBytes 54.2 Mbits/sec 0 1.44 MBytes

[ 16] 20.00-30.02 sec 64.8 MBytes 54.2 Mbits/sec 0 1.66 MBytes

[ 18] 20.00-30.02 sec 64.8 MBytes 54.2 Mbits/sec 0 1.46 MBytes

[ 20] 20.00-30.02 sec 64.8 MBytes 54.2 Mbits/sec 0 1.48 MBytes

[ 22] 20.00-30.02 sec 64.8 MBytes 54.2 Mbits/sec 0 1.43 MBytes

[SUM] 20.00-30.02 sec 648 MBytes 542 Mbits/sec 0

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 30.02-40.02 sec 63.2 MBytes 53.1 Mbits/sec 3 979 KBytes

[ 6] 30.02-40.02 sec 63.2 MBytes 53.1 Mbits/sec 2 1008 KBytes

[ 8] 30.02-40.02 sec 63.2 MBytes 53.1 Mbits/sec 4 1.08 MBytes

[ 10] 30.02-40.02 sec 63.2 MBytes 53.0 Mbits/sec 3 989 KBytes

[ 12] 30.02-40.02 sec 63.2 MBytes 53.1 Mbits/sec 4 1.04 MBytes

[ 14] 30.02-40.02 sec 63.2 MBytes 53.1 Mbits/sec 3 1.04 MBytes

[ 16] 30.02-40.02 sec 63.2 MBytes 53.1 Mbits/sec 4 1.16 MBytes

[ 18] 30.02-40.02 sec 63.2 MBytes 53.1 Mbits/sec 3 1.06 MBytes

[ 20] 30.02-40.02 sec 63.2 MBytes 53.1 Mbits/sec 3 1.07 MBytes

[ 22] 30.02-40.02 sec 63.2 MBytes 53.1 Mbits/sec 3 1.03 MBytes

[SUM] 30.02-40.02 sec 632 MBytes 531 Mbits/sec 32

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 40.02-50.00 sec 63.0 MBytes 52.9 Mbits/sec 0 979 KBytes

[ 6] 40.02-50.00 sec 63.0 MBytes 52.9 Mbits/sec 0 1008 KBytes

[ 8] 40.02-50.00 sec 63.0 MBytes 52.9 Mbits/sec 0 1.08 MBytes

[ 10] 40.02-50.00 sec 63.0 MBytes 52.9 Mbits/sec 0 989 KBytes

[ 12] 40.02-50.00 sec 63.0 MBytes 52.9 Mbits/sec 0 1.04 MBytes

[ 14] 40.02-50.00 sec 63.0 MBytes 52.9 Mbits/sec 0 1.04 MBytes

[ 16] 40.02-50.00 sec 63.0 MBytes 52.9 Mbits/sec 0 1.16 MBytes

[ 18] 40.02-50.00 sec 63.0 MBytes 52.9 Mbits/sec 0 1.06 MBytes

[ 20] 40.02-50.00 sec 63.0 MBytes 52.9 Mbits/sec 0 1.07 MBytes

[ 22] 40.02-50.00 sec 63.0 MBytes 52.9 Mbits/sec 0 1.03 MBytes

[SUM] 40.02-50.00 sec 630 MBytes 529 Mbits/sec 0

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 50.00-60.02 sec 63.1 MBytes 52.9 Mbits/sec 0 1004 KBytes

[ 6] 50.00-60.02 sec 63.1 MBytes 52.9 Mbits/sec 0 1020 KBytes

[ 8] 50.00-60.02 sec 63.1 MBytes 52.9 Mbits/sec 0 1.08 MBytes

[ 10] 50.00-60.02 sec 63.1 MBytes 52.9 Mbits/sec 0 989 KBytes

[ 12] 50.00-60.02 sec 63.1 MBytes 52.9 Mbits/sec 0 1.04 MBytes

[ 14] 50.00-60.02 sec 63.1 MBytes 52.9 Mbits/sec 0 1.04 MBytes

[ 16] 50.00-60.02 sec 63.1 MBytes 52.9 Mbits/sec 0 1.16 MBytes

[ 18] 50.00-60.02 sec 63.1 MBytes 52.9 Mbits/sec 0 1.06 MBytes

[ 20] 50.00-60.02 sec 63.1 MBytes 52.9 Mbits/sec 0 1.07 MBytes

[ 22] 50.00-60.02 sec 63.1 MBytes 52.9 Mbits/sec 0 1.03 MBytes

[SUM] 50.00-60.02 sec 631 MBytes 529 Mbits/sec 0

- - - - - - - - - - - - - - - - - - - - - - - - -

[ ID] Interval Transfer Bandwidth Retr

[ 4] 0.00-60.02 sec 369 MBytes 51.5 Mbits/sec 3 sender

[ 4] 0.00-60.02 sec 369 MBytes 51.5 Mbits/sec receiver

[ 6] 0.00-60.02 sec 368 MBytes 51.5 Mbits/sec 2 sender

[ 6] 0.00-60.02 sec 368 MBytes 51.5 Mbits/sec receiver

[ 8] 0.00-60.02 sec 369 MBytes 51.5 Mbits/sec 4 sender

[ 8] 0.00-60.02 sec 369 MBytes 51.5 Mbits/sec receiver

[ 10] 0.00-60.02 sec 369 MBytes 51.5 Mbits/sec 3 sender

[ 10] 0.00-60.02 sec 369 MBytes 51.5 Mbits/sec receiver

[ 12] 0.00-60.02 sec 368 MBytes 51.5 Mbits/sec 4 sender

[ 12] 0.00-60.02 sec 368 MBytes 51.5 Mbits/sec receiver

[ 14] 0.00-60.02 sec 369 MBytes 51.5 Mbits/sec 3 sender

[ 14] 0.00-60.02 sec 369 MBytes 51.5 Mbits/sec receiver

[ 16] 0.00-60.02 sec 369 MBytes 51.5 Mbits/sec 4 sender

[ 16] 0.00-60.02 sec 369 MBytes 51.5 Mbits/sec receiver

[ 18] 0.00-60.02 sec 368 MBytes 51.5 Mbits/sec 3 sender

[ 18] 0.00-60.02 sec 368 MBytes 51.5 Mbits/sec receiver

[ 20] 0.00-60.02 sec 369 MBytes 51.5 Mbits/sec 3 sender

[ 20] 0.00-60.02 sec 369 MBytes 51.5 Mbits/sec receiver

[ 22] 0.00-60.02 sec 369 MBytes 51.5 Mbits/sec 3 sender

[ 22] 0.00-60.02 sec 369 MBytes 51.5 Mbits/sec receiver

[SUM] 0.00-60.02 sec 3.60 GBytes 515 Mbits/sec 32 sender

[SUM] 0.00-60.02 sec 3.60 GBytes 515 Mbits/sec receiver

iperf Done.

## Download from US Speedtest server

$ iperf3 -c 203.86.200.80 -t 60 -i 10 -P 6 -b 200m -p 5001

Connecting to host 203.86.200.80, port 5001

[ 4] local 111.69.43.13 port 37328 connected to 203.86.200.80 port 5001

[ 6] local 111.69.43.13 port 37330 connected to 203.86.200.80 port 5001

[ 8] local 111.69.43.13 port 37332 connected to 203.86.200.80 port 5001

[ 10] local 111.69.43.13 port 37334 connected to 203.86.200.80 port 5001

[ 12] local 111.69.43.13 port 37336 connected to 203.86.200.80 port 5001

[ 14] local 111.69.43.13 port 37338 connected to 203.86.200.80 port 5001

[ ID] Interval Transfer Bandwidth Retr Cwnd

[ 4] 0.00-10.00 sec 197 MBytes 165 Mbits/sec 171 5.31 MBytes

[ 6] 0.00-10.00 sec 198 MBytes 166 Mbits/sec 256 5.31 MBytes

[ 8] 0.00-10.00 sec 198 MBytes 166 Mbits/sec 398 5.32 MBytes

[ 10] 0.00-10.00 sec 197 MBytes 165 Mbits/sec 621 5.32 MBytes

[ 12] 0.00-10.00 sec 197 MBytes 166 Mbits/sec 622 5.32 MBytes

[ 14] 0.00-10.00 sec 196 MBytes 165 Mbits/sec 152 5.31 MBytes

[SUM] 0.00-10.00 sec 1.15 GBytes 992 Mbits/sec 2220

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 10.00-20.00 sec 179 MBytes 150 Mbits/sec 0 5.32 MBytes

[ 6] 10.00-20.00 sec 177 MBytes 149 Mbits/sec 0 5.33 MBytes

[ 8] 10.00-20.00 sec 177 MBytes 149 Mbits/sec 0 5.33 MBytes

[ 10] 10.00-20.00 sec 177 MBytes 149 Mbits/sec 0 5.33 MBytes

[ 12] 10.00-20.00 sec 188 MBytes 157 Mbits/sec 0 5.32 MBytes

[ 14] 10.00-20.00 sec 178 MBytes 149 Mbits/sec 0 5.32 MBytes

[SUM] 10.00-20.00 sec 1.05 GBytes 903 Mbits/sec 0

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 20.00-30.00 sec 178 MBytes 150 Mbits/sec 0 5.32 MBytes

[ 6] 20.00-30.00 sec 178 MBytes 149 Mbits/sec 0 5.32 MBytes

[ 8] 20.00-30.00 sec 177 MBytes 149 Mbits/sec 0 5.32 MBytes

[ 10] 20.00-30.00 sec 177 MBytes 149 Mbits/sec 0 5.32 MBytes

[ 12] 20.00-30.00 sec 179 MBytes 150 Mbits/sec 0 5.32 MBytes

[ 14] 20.00-30.00 sec 177 MBytes 149 Mbits/sec 0 5.32 MBytes

[SUM] 20.00-30.00 sec 1.04 GBytes 895 Mbits/sec 0

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 30.00-40.00 sec 178 MBytes 150 Mbits/sec 0 5.31 MBytes

[ 6] 30.00-40.00 sec 188 MBytes 157 Mbits/sec 0 5.31 MBytes

[ 8] 30.00-40.00 sec 177 MBytes 148 Mbits/sec 0 5.32 MBytes

[ 10] 30.00-40.00 sec 178 MBytes 149 Mbits/sec 0 5.32 MBytes

[ 12] 30.00-40.00 sec 187 MBytes 157 Mbits/sec 0 5.31 MBytes

[ 14] 30.00-40.00 sec 177 MBytes 149 Mbits/sec 0 5.32 MBytes

[SUM] 30.00-40.00 sec 1.06 GBytes 910 Mbits/sec 0

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 40.00-50.00 sec 179 MBytes 150 Mbits/sec 0 5.32 MBytes

[ 6] 40.00-50.00 sec 179 MBytes 150 Mbits/sec 0 5.32 MBytes

[ 8] 40.00-50.00 sec 177 MBytes 149 Mbits/sec 0 5.33 MBytes

[ 10] 40.00-50.00 sec 177 MBytes 149 Mbits/sec 0 5.32 MBytes

[ 12] 40.00-50.00 sec 179 MBytes 150 Mbits/sec 0 5.32 MBytes

[ 14] 40.00-50.00 sec 178 MBytes 150 Mbits/sec 0 5.31 MBytes

[SUM] 40.00-50.00 sec 1.04 GBytes 897 Mbits/sec 0

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 50.00-60.00 sec 187 MBytes 157 Mbits/sec 0 5.32 MBytes

[ 6] 50.00-60.00 sec 187 MBytes 157 Mbits/sec 0 5.32 MBytes

[ 8] 50.00-60.00 sec 177 MBytes 148 Mbits/sec 0 5.32 MBytes

[ 10] 50.00-60.00 sec 178 MBytes 149 Mbits/sec 0 5.33 MBytes

[ 12] 50.00-60.00 sec 187 MBytes 157 Mbits/sec 0 5.31 MBytes

[ 14] 50.00-60.00 sec 187 MBytes 157 Mbits/sec 0 5.32 MBytes

[SUM] 50.00-60.00 sec 1.08 GBytes 924 Mbits/sec 0

- - - - - - - - - - - - - - - - - - - - - - - - -

[ ID] Interval Transfer Bandwidth Retr

[ 4] 0.00-60.00 sec 1.07 GBytes 154 Mbits/sec 171 sender

[ 4] 0.00-60.00 sec 1.04 GBytes 149 Mbits/sec receiver

[ 6] 0.00-60.00 sec 1.08 GBytes 155 Mbits/sec 256 sender

[ 6] 0.00-60.00 sec 1.05 GBytes 150 Mbits/sec receiver

[ 8] 0.00-60.00 sec 1.06 GBytes 151 Mbits/sec 398 sender

[ 8] 0.00-60.00 sec 1.02 GBytes 146 Mbits/sec receiver

[ 10] 0.00-60.00 sec 1.06 GBytes 152 Mbits/sec 621 sender

[ 10] 0.00-60.00 sec 1.02 GBytes 146 Mbits/sec receiver

[ 12] 0.00-60.00 sec 1.09 GBytes 156 Mbits/sec 622 sender

[ 12] 0.00-60.00 sec 1.05 GBytes 151 Mbits/sec receiver

[ 14] 0.00-60.00 sec 1.07 GBytes 153 Mbits/sec 152 sender

[ 14] 0.00-60.00 sec 1.04 GBytes 148 Mbits/sec receiver

[SUM] 0.00-60.00 sec 6.43 GBytes 920 Mbits/sec 2220 sender

[SUM] 0.00-60.00 sec 6.21 GBytes 890 Mbits/sec receiver

iperf Done.

Nick.

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

SamF

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#2239215 16-May-2019 15:31

Thanks @NickMack, I appreciate the extra effort. I'll take another look at my setup.

SamF

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#2241727 20-May-2019 17:32

Hey guys,

I have been working with 2D on my US upload speed issues, which persist after the recent back-end upgrades & changes on their end.

I would really appreciate it if you guys could post your speeds to the 2D LA server for comparative purposes. Try both SpeedTest and nPerf if you can.

Cheers.

NickMack

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#2241737 20-May-2019 17:45

Hi Sam,

This isn't a useful way to investigate and troubleshoot a perceived issue. We are working with you to validate and work through the various components that make up your service to understand if there is an issue and address accordingly.

Some customers use fritzboxes, other use BYOD (routers, firewalls etc). All network drivers aren't equal, browsers produce different results, latency via speedtest and nperf can produce strange results etc etc.

Nick

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

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#2241752 20-May-2019 17:57

NickMack: Hi Sam,

This isn't a useful way to investigate and troubleshoot a perceived issue. We are working with you to validate and work through the various components that make up your service to understand if there is an issue and address accordingly.

Some customers use fritzboxes, other use BYOD (routers, firewalls etc). All network drivers aren't equal, browsers produce different results, latency via speedtest and nperf can produce strange results etc etc.

Nick

I apologise @NickMack, it was not my intention to undermine what we are trying to achieve, just to get the experience of others to gather more data. If others are not having problems then that points back to my specific case vs a more general issue.

However, I do understand that if others are still having issues that this doesn't necessarily mean that 2D is at fault.

michaelmurfy

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#2241762 20-May-2019 18:21

Don't look at Speedtest - look at "real world" speeds.

Speedtest is utter crap now.

From my phone (via WiFi mind you):

From a freshly spawned Docker container running on my server (which can do Gigabit fine):

I don't think this issue exists anymore - all signs point to it being totally fine now. It is a problem with these "web based tests" as iperf3 achieves almost full line speed from the US for me also.

Michael Murphy | https://murfy.nz
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#2241769 20-May-2019 18:31

Thanks @michaelmurfy,

michaelmurfy:

Don't look at Speedtest - look at "real world" speeds.

This whole thing was kicked off again for me recently because my backups to the US run at a maximum sustained rate of 0.25MB/sec at the moment, down from 50-60MB/sec previously, so I went looking for a reason why...

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#2241771 20-May-2019 18:38

SamF:

This whole thing was kicked off again for me recently because my backups to the US run at a maximum sustained rate of 0.25MB/sec at the moment, down from 50-60MB/sec previously, so I went looking for a reason why...

Likely your backup provider. To Crashplan (in the US) I am currently getting around 300Mbit. To Australia I can almost max out my line.

There was a period where upload wasn't looking too good as I stated earlier but this has been resolved for a good amount of time now. Just Speedtest gives us the impression it is not.

SamF

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#2241776 20-May-2019 18:47

michaelmurfy:

Likely your backup provider. To Crashplan (in the US) I am currently getting around 300Mbit. To Australia I can almost max out my line.

There was a period where upload wasn't looking too good as I stated earlier but this has been resolved for a good amount of time now. Just Speedtest gives us the impression it is not.

I've tested to Amazon S3 as well with similar results. However, I'm working with my backup providers on this issue as well, but absent some kind of test I can use to eliminate my specific connection it remains a potential factor.

However, NickMack has been very helpful with this whole issue so I'm confident that we'll get to the bottom of it soon.

NickMack

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#2243714 23-May-2019 13:06

SamF:

michaelmurfy:

Likely your backup provider. To Crashplan (in the US) I am currently getting around 300Mbit. To Australia I can almost max out my line.

There was a period where upload wasn't looking too good as I stated earlier but this has been resolved for a good amount of time now. Just Speedtest gives us the impression it is not.

I've tested to Amazon S3 as well with similar results. However, I'm working with my backup providers on this issue as well, but absent some kind of test I can use to eliminate my specific connection it remains a potential factor.

However, NickMack has been very helpful with this whole issue so I'm confident that we'll get to the bottom of it soon.

Hi All,

Thanks @SamF for working with us to investigate your speed to the US. We sent up a Fritzbox and one of our probes to look further into this.

We are able to simulate and replicate our customer environments well on our test bed, there are a lot of potential points in a network where congestion can occur, the obvious isn't always the cause of performance issues. We selected Fritzboxes as our CPE of choice for a number of reasons, whenever there is a new firmware available, before we release it to our customers, we extensively test both data and voice components and work with AVM if we see any issues. The Fritzbox is extremely capable of pushing our current offering of 900/400. Customers who choose to use another piece of hardware do so knowing that we haven't tested it. We have seen that devices that do packet inspection, intrusion detection etc take a large hit on the CPU of these devices, with the flow on affect being this can impact performance - Please be aware that a expensive device doesn't guarantee performance.

See results below from testing today.

# download

xx.xx@2degrees.nz@waldorf:~$ iperf3 -c 203.86.200.80 -t 60 -i 10 -P 5 -b 200m

^C- - - - - - - - - - - - - - - - - - - - - - - - -

[ ID] Interval Transfer Bandwidth Retr

[SUM] 0.00-0.00 sec 0.00 Bytes 0.00 bits/sec 0 sender

[SUM] 0.00-0.00 sec 0.00 Bytes 0.00 bits/sec receiver

iperf3: interrupt - the client has terminated

xx.xx@2degrees.nz@waldorf:~$ iperf3 -c 203.86.200.80 -t 60 -i 10 -P 5 -b 200m

Connecting to host 203.86.200.80, port 5201

[ 4] local 111.69.43.13 port 46012 connected to 203.86.200.80 port 5201

[ 6] local 111.69.43.13 port 46014 connected to 203.86.200.80 port 5201

[ 8] local 111.69.43.13 port 46016 connected to 203.86.200.80 port 5201

[ 10] local 111.69.43.13 port 46018 connected to 203.86.200.80 port 5201

[ 12] local 111.69.43.13 port 46020 connected to 203.86.200.80 port 5201

[ ID] Interval Transfer Bandwidth Retr Cwnd

[ 4] 0.00-10.00 sec 236 MBytes 198 Mbits/sec 1008 5.71 MBytes

[ 6] 0.00-10.00 sec 236 MBytes 198 Mbits/sec 955 5.70 MBytes

[ 8] 0.00-10.00 sec 230 MBytes 193 Mbits/sec 954 5.69 MBytes

[ 10] 0.00-10.00 sec 231 MBytes 194 Mbits/sec 994 5.69 MBytes

[ 12] 0.00-10.00 sec 236 MBytes 198 Mbits/sec 978 5.73 MBytes

[SUM] 0.00-10.00 sec 1.14 GBytes 981 Mbits/sec 4889

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 10.00-20.00 sec 220 MBytes 184 Mbits/sec 0 5.72 MBytes

[ 6] 10.00-20.00 sec 220 MBytes 184 Mbits/sec 0 5.74 MBytes

[ 8] 10.00-20.00 sec 214 MBytes 180 Mbits/sec 0 5.91 MBytes

[ 10] 10.00-20.00 sec 214 MBytes 180 Mbits/sec 0 5.98 MBytes

[ 12] 10.00-20.00 sec 220 MBytes 184 Mbits/sec 0 5.82 MBytes

[SUM] 10.00-20.00 sec 1.06 GBytes 912 Mbits/sec 0

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 20.00-30.00 sec 208 MBytes 175 Mbits/sec 4 5.69 MBytes

[ 6] 20.00-30.00 sec 220 MBytes 184 Mbits/sec 746 6.06 MBytes

[ 8] 20.00-30.00 sec 220 MBytes 184 Mbits/sec 794 6.06 MBytes

[ 10] 20.00-30.00 sec 206 MBytes 173 Mbits/sec 178 5.66 MBytes

[ 12] 20.00-30.00 sec 208 MBytes 175 Mbits/sec 4 5.71 MBytes

[SUM] 20.00-30.00 sec 1.04 GBytes 891 Mbits/sec 1726

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 30.00-40.00 sec 220 MBytes 185 Mbits/sec 700 1.70 MBytes

[ 6] 30.00-40.00 sec 214 MBytes 180 Mbits/sec 0 5.69 MBytes

[ 8] 30.00-40.00 sec 214 MBytes 180 Mbits/sec 0 5.70 MBytes

[ 10] 30.00-40.00 sec 218 MBytes 183 Mbits/sec 0 5.62 KBytes

[ 12] 30.00-40.00 sec 221 MBytes 185 Mbits/sec 0 5.62 KBytes

[SUM] 30.00-40.00 sec 1.06 GBytes 913 Mbits/sec 700

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 40.00-50.00 sec 220 MBytes 185 Mbits/sec 196 5.69 MBytes

[ 6] 40.00-50.00 sec 219 MBytes 184 Mbits/sec 61 5.62 KBytes

[ 8] 40.00-50.00 sec 220 MBytes 184 Mbits/sec 64 5.70 MBytes

[ 10] 40.00-50.00 sec 216 MBytes 181 Mbits/sec 4 5.71 MBytes

[ 12] 40.00-50.00 sec 204 MBytes 171 Mbits/sec 599 5.69 MBytes

[SUM] 40.00-50.00 sec 1.05 GBytes 905 Mbits/sec 924

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 50.00-60.00 sec 214 MBytes 180 Mbits/sec 2 5.70 MBytes

[ 6] 50.00-60.00 sec 209 MBytes 175 Mbits/sec 781 5.71 MBytes

[ 8] 50.00-60.00 sec 218 MBytes 183 Mbits/sec 969 5.68 MBytes

[ 10] 50.00-60.00 sec 218 MBytes 183 Mbits/sec 895 5.69 MBytes

[ 12] 50.00-60.00 sec 218 MBytes 183 Mbits/sec 909 5.69 MBytes

[SUM] 50.00-60.00 sec 1.05 GBytes 904 Mbits/sec 3556

- - - - - - - - - - - - - - - - - - - - - - - - -

[ ID] Interval Transfer Bandwidth Retr

[ 4] 0.00-60.00 sec 1.29 GBytes 184 Mbits/sec 1910 sender

[ 4] 0.00-60.00 sec 1.24 GBytes 178 Mbits/sec receiver

[ 6] 0.00-60.00 sec 1.29 GBytes 184 Mbits/sec 2543 sender

[ 6] 0.00-60.00 sec 1.24 GBytes 178 Mbits/sec receiver

[ 8] 0.00-60.00 sec 1.29 GBytes 184 Mbits/sec 2781 sender

[ 8] 0.00-60.00 sec 1.25 GBytes 179 Mbits/sec receiver

[ 10] 0.00-60.00 sec 1.27 GBytes 182 Mbits/sec 2071 sender

[ 10] 0.00-60.00 sec 1.24 GBytes 177 Mbits/sec receiver

[ 12] 0.00-60.00 sec 1.28 GBytes 183 Mbits/sec 2490 sender

[ 12] 0.00-60.00 sec 1.23 GBytes 176 Mbits/sec receiver

[SUM] 0.00-60.00 sec 6.41 GBytes 918 Mbits/sec 11795 sender

[SUM] 0.00-60.00 sec 6.21 GBytes 888 Mbits/sec receiver

iperf Done.

xx.xx@2degrees.nz@waldorf:~$

# upload

snap@frodo:~$ iperf3 -c 111.69.43.13 -t 60 -i 10 -b 120m -P 10

Connecting to host 111.69.43.13, port 5201

[ 4] local 192.168.178.25 port 33264 connected to 111.69.43.13 port 5201

[ 6] local 192.168.178.25 port 33266 connected to 111.69.43.13 port 5201

[ 8] local 192.168.178.25 port 33268 connected to 111.69.43.13 port 5201

[ 10] local 192.168.178.25 port 33270 connected to 111.69.43.13 port 5201

[ 12] local 192.168.178.25 port 33272 connected to 111.69.43.13 port 5201

[ 14] local 192.168.178.25 port 33274 connected to 111.69.43.13 port 5201

[ 16] local 192.168.178.25 port 33276 connected to 111.69.43.13 port 5201

[ 18] local 192.168.178.25 port 33278 connected to 111.69.43.13 port 5201

[ 20] local 192.168.178.25 port 33280 connected to 111.69.43.13 port 5201

[ 22] local 192.168.178.25 port 33282 connected to 111.69.43.13 port 5201

[ ID] Interval Transfer Bandwidth Retr Cwnd

[ 4] 0.00-10.01 sec 53.5 MBytes 44.8 Mbits/sec 80 802 KBytes

[ 6] 0.00-10.01 sec 54.5 MBytes 45.7 Mbits/sec 80 814 KBytes

[ 8] 0.00-10.01 sec 55.0 MBytes 46.1 Mbits/sec 68 827 KBytes

[ 10] 0.00-10.01 sec 54.7 MBytes 45.8 Mbits/sec 78 817 KBytes

[ 12] 0.00-10.01 sec 54.8 MBytes 45.9 Mbits/sec 72 818 KBytes

[ 14] 0.00-10.01 sec 54.2 MBytes 45.5 Mbits/sec 75 810 KBytes

[ 16] 0.00-10.01 sec 54.5 MBytes 45.7 Mbits/sec 71 817 KBytes

[ 18] 0.00-10.01 sec 54.4 MBytes 45.6 Mbits/sec 77 814 KBytes

[ 20] 0.00-10.01 sec 54.4 MBytes 45.6 Mbits/sec 70 813 KBytes

[ 22] 0.00-10.01 sec 34.5 MBytes 28.9 Mbits/sec 64 496 KBytes

[SUM] 0.00-10.01 sec 524 MBytes 440 Mbits/sec 735

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 10.01-20.01 sec 57.4 MBytes 48.2 Mbits/sec 58 811 KBytes

[ 6] 10.01-20.01 sec 58.1 MBytes 48.7 Mbits/sec 65 823 KBytes

[ 8] 10.01-20.01 sec 58.9 MBytes 49.4 Mbits/sec 55 835 KBytes

[ 10] 10.01-20.01 sec 58.5 MBytes 49.1 Mbits/sec 62 827 KBytes

[ 12] 10.01-20.01 sec 58.6 MBytes 49.1 Mbits/sec 53 828 KBytes

[ 14] 10.01-20.01 sec 57.9 MBytes 48.6 Mbits/sec 53 818 KBytes

[ 16] 10.01-20.01 sec 58.5 MBytes 49.0 Mbits/sec 57 825 KBytes

[ 18] 10.01-20.01 sec 58.1 MBytes 48.8 Mbits/sec 54 821 KBytes

[ 20] 10.01-20.01 sec 58.2 MBytes 48.8 Mbits/sec 57 823 KBytes

[ 22] 10.01-20.01 sec 38.3 MBytes 32.1 Mbits/sec 39 534 KBytes

[SUM] 10.01-20.01 sec 563 MBytes 472 Mbits/sec 553

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 20.01-30.01 sec 58.5 MBytes 49.1 Mbits/sec 85 821 KBytes

[ 6] 20.01-30.01 sec 59.3 MBytes 49.7 Mbits/sec 94 832 KBytes

[ 8] 20.01-30.01 sec 59.9 MBytes 50.2 Mbits/sec 92 841 KBytes

[ 10] 20.01-30.01 sec 59.5 MBytes 49.9 Mbits/sec 89 835 KBytes

[ 12] 20.01-30.01 sec 59.5 MBytes 49.9 Mbits/sec 84 835 KBytes

[ 14] 20.01-30.01 sec 59.0 MBytes 49.5 Mbits/sec 88 828 KBytes

[ 16] 20.01-30.01 sec 59.4 MBytes 49.8 Mbits/sec 90 834 KBytes

[ 18] 20.01-30.01 sec 59.1 MBytes 49.6 Mbits/sec 90 830 KBytes

[ 20] 20.01-30.01 sec 59.3 MBytes 49.7 Mbits/sec 94 832 KBytes

[ 22] 20.01-30.01 sec 40.0 MBytes 33.6 Mbits/sec 60 555 KBytes

[SUM] 20.01-30.01 sec 573 MBytes 481 Mbits/sec 866

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 30.01-40.01 sec 59.2 MBytes 49.7 Mbits/sec 39 830 KBytes

[ 6] 30.01-40.01 sec 59.8 MBytes 50.2 Mbits/sec 48 840 KBytes

[ 8] 30.01-40.01 sec 60.5 MBytes 50.7 Mbits/sec 36 848 KBytes

[ 10] 30.01-40.01 sec 60.2 MBytes 50.5 Mbits/sec 36 842 KBytes

[ 12] 30.01-40.01 sec 59.9 MBytes 50.2 Mbits/sec 27 841 KBytes

[ 14] 30.01-40.01 sec 59.7 MBytes 50.1 Mbits/sec 4 837 KBytes

[ 16] 30.01-40.01 sec 42.6 MBytes 35.7 Mbits/sec 5 505 KBytes

[ 18] 30.01-40.01 sec 59.5 MBytes 49.9 Mbits/sec 40 837 KBytes

[ 20] 30.01-40.01 sec 60.1 MBytes 50.5 Mbits/sec 8 840 KBytes

[ 22] 30.01-40.01 sec 41.5 MBytes 34.8 Mbits/sec 29 577 KBytes

[SUM] 30.01-40.01 sec 563 MBytes 472 Mbits/sec 272

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 40.01-50.01 sec 59.9 MBytes 50.3 Mbits/sec 68 842 KBytes

[ 6] 40.01-50.01 sec 60.6 MBytes 50.8 Mbits/sec 73 852 KBytes

[ 8] 40.01-50.01 sec 60.9 MBytes 51.1 Mbits/sec 71 859 KBytes

[ 10] 40.01-50.01 sec 60.6 MBytes 50.8 Mbits/sec 76 854 KBytes

[ 12] 40.01-50.01 sec 60.5 MBytes 50.7 Mbits/sec 76 852 KBytes

[ 14] 40.01-50.01 sec 60.2 MBytes 50.5 Mbits/sec 70 849 KBytes

[ 16] 40.01-50.01 sec 40.0 MBytes 33.6 Mbits/sec 47 567 KBytes

[ 18] 40.01-50.01 sec 60.2 MBytes 50.5 Mbits/sec 74 849 KBytes

[ 20] 40.01-50.01 sec 60.4 MBytes 50.7 Mbits/sec 67 852 KBytes

[ 22] 40.01-50.01 sec 43.2 MBytes 36.2 Mbits/sec 46 605 KBytes

[SUM] 40.01-50.01 sec 567 MBytes 475 Mbits/sec 668

- - - - - - - - - - - - - - - - - - - - - - - - -

[ 4] 50.01-60.01 sec 60.5 MBytes 50.7 Mbits/sec 83 851 KBytes

[ 6] 50.01-60.01 sec 61.0 MBytes 51.2 Mbits/sec 76 861 KBytes

[ 8] 50.01-60.01 sec 61.5 MBytes 51.6 Mbits/sec 74 868 KBytes

[ 10] 50.01-60.01 sec 61.2 MBytes 51.3 Mbits/sec 62 862 KBytes

[ 12] 50.01-60.01 sec 61.1 MBytes 51.2 Mbits/sec 64 859 KBytes

[ 14] 50.01-60.01 sec 60.9 MBytes 51.1 Mbits/sec 68 856 KBytes

[ 16] 50.01-60.01 sec 42.0 MBytes 35.2 Mbits/sec 59 588 KBytes

[ 18] 50.01-60.01 sec 61.0 MBytes 51.2 Mbits/sec 72 858 KBytes

[ 20] 50.01-60.01 sec 61.2 MBytes 51.3 Mbits/sec 71 859 KBytes

[ 22] 50.01-60.01 sec 44.6 MBytes 37.4 Mbits/sec 54 623 KBytes

[SUM] 50.01-60.01 sec 575 MBytes 482 Mbits/sec 683

- - - - - - - - - - - - - - - - - - - - - - - - -

[ ID] Interval Transfer Bandwidth Retr

[ 4] 0.00-60.01 sec 349 MBytes 48.8 Mbits/sec 413 sender

[ 4] 0.00-60.01 sec 349 MBytes 48.7 Mbits/sec receiver

[ 6] 0.00-60.01 sec 353 MBytes 49.4 Mbits/sec 436 sender

[ 6] 0.00-60.01 sec 353 MBytes 49.3 Mbits/sec receiver

[ 8] 0.00-60.01 sec 357 MBytes 49.8 Mbits/sec 396 sender

[ 8] 0.00-60.01 sec 356 MBytes 49.8 Mbits/sec receiver

[ 10] 0.00-60.01 sec 355 MBytes 49.6 Mbits/sec 403 sender

[ 10] 0.00-60.01 sec 354 MBytes 49.5 Mbits/sec receiver

[ 12] 0.00-60.01 sec 354 MBytes 49.5 Mbits/sec 376 sender

[ 12] 0.00-60.01 sec 354 MBytes 49.5 Mbits/sec receiver

[ 14] 0.00-60.01 sec 352 MBytes 49.2 Mbits/sec 358 sender

[ 14] 0.00-60.01 sec 352 MBytes 49.2 Mbits/sec receiver

[ 16] 0.00-60.01 sec 297 MBytes 41.5 Mbits/sec 329 sender

[ 16] 0.00-60.01 sec 296 MBytes 41.4 Mbits/sec receiver

[ 18] 0.00-60.01 sec 352 MBytes 49.3 Mbits/sec 407 sender

[ 18] 0.00-60.01 sec 352 MBytes 49.2 Mbits/sec receiver

[ 20] 0.00-60.01 sec 354 MBytes 49.4 Mbits/sec 367 sender

[ 20] 0.00-60.01 sec 353 MBytes 49.4 Mbits/sec receiver

[ 22] 0.00-60.01 sec 242 MBytes 33.8 Mbits/sec 292 sender

[ 22] 0.00-60.01 sec 241 MBytes 33.7 Mbits/sec receiver

[SUM] 0.00-60.01 sec 3.29 GBytes 470 Mbits/sec 3777 sender

[SUM] 0.00-60.01 sec 3.28 GBytes 470 Mbits/sec receiver

iperf Done.

snap@frodo:~$

Nick.

https://nick.mackechnie.co.nz | NZ ISP latency monitoring - https://smokeping.thenet.gen.nz

wratterus

1687 posts

Uber Geek

#2243726 23-May-2019 13:24

Man those are some impressive speeds. This sort of thing is why 2D are awesome. 💯

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#2243734 23-May-2019 13:34

wratterus:

Man those are some impressive speeds. This sort of thing is why 2D are awesome. 💯

could be higher i'm sure... more tuning to do nick ;P

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

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